In this position, you will use established IT service management (ITSM) and financial governance methods to analyze costs, provide guidance to internal teams, and support cost optimization and ...
In this position, you will use established IT service management (ITSM) and financial governance methods to analyze costs, provide guidance to internal teams, and support cost optimization and ...
... Services Account Manager Location: Hybrid Employment Type: Full-Time Join Our Growing Team! Are you passionate about technology and building strong client relationships? We are seeking an experienced ...
... Services Account Manager Location: Hybrid Employment Type: Full-Time Join Our Growing Team! Are you passionate about technology and building strong client relationships? We are seeking an experienced ...
... Services Account Manager Location: Hybrid Employment Type: Full-Time Join Our Growing Team! Are you passionate about technology and building strong client relationships? We are seeking an experienced ...
... Services Account Manager Location: Hybrid Employment Type: Full-Time Join Our Growing Team! Are you passionate about technology and building strong client relationships? We are seeking an experienced ...
In this position, you will use established IT service management (ITSM) and financial governance methods to analyze costs, provide guidance to internal teams, and support cost optimization and ...
In this position, you will use established IT service management (ITSM) and financial governance methods to analyze costs, provide guidance to internal teams, and support cost optimization and ...
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Operations Manager - Managed IT Services
Madison Heights, MI · On-site
$100K - $125K/yr
Operations Manager - Managed IT Services AG Schwallbach LLC (AGS) On-Site - Madison Heights, MI | Full-Time | Reports to: Owner/CEO AGS is as Michigan-based managed IT service and CMMC compliance ...
New
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Be Seen First
Operations Manager - Managed IT Services
Madison Heights, MI · On-site
$100K - $125K/yr
Operations Manager - Managed IT Services AG Schwallbach LLC (AGS) On-Site - Madison Heights, MI | Full-Time | Reports to: Owner/CEO AGS is as Michigan-based managed IT service and CMMC compliance ...
New
Manage the IT Services budget and optimize resource utilization to meet customer satisfaction goals within budget targets * Lead team recruitment, hiring, supervision, staff development, coaching ...
Quick apply
Manage the IT Services budget and optimize resource utilization to meet customer satisfaction goals within budget targets * Lead team recruitment, hiring, supervision, staff development, coaching ...
Manage the IT Services budget and optimize resource utilization to meet customer satisfaction goals within budget targets * Lead team recruitment, hiring, supervision, staff development, coaching ...
Manage the IT Services budget and optimize resource utilization to meet customer satisfaction goals within budget targets * Lead team recruitment, hiring, supervision, staff development, coaching ...
Manage the IT Services budget and optimize resource utilization to meet customer satisfaction goals within budget targets * Lead team recruitment, hiring, supervision, staff development, coaching ...
Manage the IT Services budget and optimize resource utilization to meet customer satisfaction goals within budget targets * Lead team recruitment, hiring, supervision, staff development, coaching ...
Field Services Manager Position Title Field Services Manager Reports To Field Operations Director ... Recommend process improvements and technology enhancements. * Participate in leadership meetings ...
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Field Services Manager Position Title Field Services Manager Reports To Field Operations Director ... Recommend process improvements and technology enhancements. * Participate in leadership meetings ...
Field Services Manager Position Title Field Services Manager Reports To Field Operations Director ... Recommend process improvements and technology enhancements. * Participate in leadership meetings ...
Field Services Manager Position Title Field Services Manager Reports To Field Operations Director ... Recommend process improvements and technology enhancements. * Participate in leadership meetings ...
Project Services Manager
Walker, MI · On-site
$140K - $150K/yr
Project Services Manager Estimating & Project Management Department Direct Reports: Estimators ... Technology & Systems * Identify, evaluate, and implement AI tools and other technology or software ...
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Project Services Manager
Walker, MI · On-site
$140K - $150K/yr
Project Services Manager Estimating & Project Management Department Direct Reports: Estimators ... Technology & Systems * Identify, evaluate, and implement AI tools and other technology or software ...
Champion the implementation of innovative programs, technologies, workflows, and initiatives ... Actively represent Rehabilitation Services in organizational meetings, committees, and strategic ...
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Champion the implementation of innovative programs, technologies, workflows, and initiatives ... Actively represent Rehabilitation Services in organizational meetings, committees, and strategic ...
This is the College's senior information systems manager. The Associate Vice President - Information Technology Services (AVP-ITS) provides leadership and vision for the planning and implementation ...
This is the College's senior information systems manager. The Associate Vice President - Information Technology Services (AVP-ITS) provides leadership and vision for the planning and implementation ...
Associate Vice President for Information Technology Services
Flint, MI · On-site
$138K - $148K/yr
This is the College's senior information systems manager. The Associate Vice President - Information Technology Services (AVP-ITS) provides leadership and vision for the planning and implementation ...
Associate Vice President for Information Technology Services
Flint, MI · On-site
$138K - $148K/yr
This is the College's senior information systems manager. The Associate Vice President - Information Technology Services (AVP-ITS) provides leadership and vision for the planning and implementation ...
IT Services Sales Professional : Southfield, MI (Onsite / Hybrid) : Full-time
Southfield, MI · On-site
Job Title: IT Services Sales Professional Location: Southfield, MI (Onsite / Hybrid) Employment ... Strong client relationship management and networking abilities. * Self-motivated and able to thrive ...
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IT Services Sales Professional : Southfield, MI (Onsite / Hybrid) : Full-time
Southfield, MI · On-site
Job Title: IT Services Sales Professional Location: Southfield, MI (Onsite / Hybrid) Employment ... Strong client relationship management and networking abilities. * Self-motivated and able to thrive ...
Director of Information Technology Services Who we are... We are a team of scientists, engineers ... Establishing and maturing IT governance, risk management, and compliance frameworks that enable ...
Director of Information Technology Services Who we are... We are a team of scientists, engineers ... Establishing and maturing IT governance, risk management, and compliance frameworks that enable ...
Treasury Services Manager
Grand Blanc, MI · On-site
$110K - $122K/yr
Treasury Services Manager At Dort Financial Credit Union, our mission is to enrich the lives of our ... Advanced technology aptitude and ability to learn new systems quickly * Expert-level Microsoft ...
Treasury Services Manager
Grand Blanc, MI · On-site
$110K - $122K/yr
Treasury Services Manager At Dort Financial Credit Union, our mission is to enrich the lives of our ... Advanced technology aptitude and ability to learn new systems quickly * Expert-level Microsoft ...
Network Support Services Manager
Ann Arbor, MI · On-site
$120 - $170/hr
Job Summary The Manager of Network Support Services is responsible for all network support ... Health Information Technology & Services plays a role in the success of Michigan Medicine by ...
Network Support Services Manager
Ann Arbor, MI · On-site
$120 - $170/hr
Job Summary The Manager of Network Support Services is responsible for all network support ... Health Information Technology & Services plays a role in the success of Michigan Medicine by ...
Job Summary The Manager of Network Support Services is responsible for all network support ... Health Information Technology & Services plays a role in the success of Michigan Medicine by ...
Job Summary The Manager of Network Support Services is responsible for all network support ... Health Information Technology & Services plays a role in the success of Michigan Medicine by ...
Card Services Manager
Battle Creek, MI · On-site
Manage relationships with card processors, payment networks, and third-party service providers ... Experience working with card processing systems and digital payment technologies. * Proven ability ...
Card Services Manager
Battle Creek, MI · On-site
Manage relationships with card processors, payment networks, and third-party service providers ... Experience working with card processing systems and digital payment technologies. * Proven ability ...
Tech Services Manager information
What is a tech services manager?
Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.
What are the key skills and qualifications needed to thrive as a tech services manager?
To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.
How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?
A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.
What is the difference between Tech Services Manager vs IT Support Specialist?
| Aspect | Tech Services Manager | IT Support Specialist |
|---|---|---|
| Required credentials | Bachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP | Associate's or Bachelor's degree; certifications like CompTIA A+ or Network+ |
| Work environment | Oversees multiple teams, manages projects, and interacts with clients and vendors | Provides technical support directly to end-users, often in an office or helpdesk setting |
| Employer and industry usage | Used in IT departments across various industries, focusing on service delivery and management | Common in tech support, helpdesk, and customer service roles within IT |
The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.
What are popular job titles related to Tech Services Manager jobs in Michigan?
For Tech Services Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Tech Services Manager jobs in Michigan look for?
The top searched job categories for Tech Services Manager jobs in Michigan are:
Full-time
Re-posted 7 days ago
Stellantis rating
7.5
Based on 131 frontline employees who took The Breakroom Quiz
13th of 45 rated automakers
Job description
The IT Services Cost & Delivery Analyst role analyzes for IT services using a structured, activity-based approach. This role works directly with service catalogs, statements of work, architecture diagrams, and operational data to understand how IT services are designed, delivered, and supported, and to estimate associated labor, infrastructure, licensing, and operating costs.
In this position, you will use established IT service management (ITSM) and financial governance methods to analyze costs, provide guidance to internal teams, and support cost optimization and convergence activities. You will collaborate with global IT, procurement, finance, and external service provider teams to ensure competitive, transparent, and sustainable IT service cost structures from early planning through steady-state operations.
Multiple roles may be fulfilled within this job posting, covering various IT service domains such as Infrastructure, Application Services, Cloud & Hosting, End-User Services, Cybersecurity, and Digital Platforms. Position fulfillment will utilize applicant background and experience aligned with internal service needs. Success in this role requires curiosity, agility, analytical thinking, and a collaborative mindset within a fast-paced, global IT environment.
Basic Qualifications:
Preferred Qualifications:
In this position, you will use established IT service management (ITSM) and financial governance methods to analyze costs, provide guidance to internal teams, and support cost optimization and convergence activities. You will collaborate with global IT, procurement, finance, and external service provider teams to ensure competitive, transparent, and sustainable IT service cost structures from early planning through steady-state operations.
Multiple roles may be fulfilled within this job posting, covering various IT service domains such as Infrastructure, Application Services, Cloud & Hosting, End-User Services, Cybersecurity, and Digital Platforms. Position fulfillment will utilize applicant background and experience aligned with internal service needs. Success in this role requires curiosity, agility, analytical thinking, and a collaborative mindset within a fast-paced, global IT environment.
Basic Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field
- Minimum of 5 years of experience in IT services, IT operations, or consulting
- Strong English verbal and written communication skills
- Ability to manage multiple services or initiatives with varying complexity
- Proficiency with Microsoft PowerPoint, Excel, and Word
- Ability to work effectively across global teams and organizational levels
Preferred Qualifications:
- Familiarity with IT service costing models and chargeback/showback frameworks
- Experience with IT Service Management (ITIL-based environments)
- Background in Infrastructure, Cloud Services, Application Support, or Cybersecurity
- Experience in IT vendor management or strategic sourcing
- Knowledge of Technology Business Management (TBM) or IT financial management
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