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Tech Ops Jobs (NOW HIRING)

They are seeking two Product Engineers to join their Tech Ops team, focusing on building scalable technology solutions that enhance operations and improve the claimant experience. Responsibilities ...

Facility / Property Control Tech Ops Tech Alliance is seeking a well-qualified candidate to serve as the Facility / Property Control Tech for Role-player Services (RPS) in Glynco, GA. The Facility ...

They are seeking two Product Engineers for their Tech Ops team to build scalable technology solutions that enhance operational efficiency and improve claimant experiences. Responsibilities : • ...

They are seeking two Product Engineers for their Tech Ops team to build scalable technology solutions and improve operational efficiency, focusing on projects like the End-to-End Journey Workbench ...

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment ...

Lab Tech Ops

Branchburg, NJ · On-site

$23.03/hr

The Opportunity Perform weighing and dispensing of raw materials for process orders, inventory management, and warehouse management following applicable SOPs and Batch records. Will be required to ...

Data Architect

Tulsa, OK · On-site

$58.25 - $75/hr

Acts as a liaison for data related strategies and architectures between Tech Ops IT and Enterprise IT team Works in conjunction with Data Management team members to gather business requirements and ...

IT Ops Director

Shoreview, MN · On-site

$110.21 - $137.76/hr

We have partnered with our client in their search for a hands‑on IT Operations Director to lead IT infrastructure, cybersecurity resilience, and PMO governance within a mature enterprise ...

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Tech Ops information

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$11

$35

$77

How much do tech ops jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for tech ops in the United States is $35.49, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $44.23 per hour, depending on experience, location, and employer.

What is Tech Ops?

Tech Ops, short for Technical Operations, refers to the team or professionals responsible for managing and maintaining the technology infrastructure of an organization. This includes ensuring the uptime and reliability of servers, networks, and other IT systems, as well as troubleshooting technical issues as they arise. Tech Ops teams often collaborate with development and security teams to implement upgrades, monitor system performance, and support business-critical applications. Their work is essential for minimizing downtime and ensuring smooth day-to-day operations in a technology-driven environment.

What are the key skills and qualifications needed to thrive as a Tech Ops professional?

To thrive as a Tech Ops professional, you need a solid understanding of IT infrastructure, networking, system administration, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA, AWS, or Cisco. Familiarity with monitoring tools (such as Nagios or Datadog), ticketing systems, and automation scripts is typically expected. Strong problem-solving abilities, attention to detail, and effective communication skills help you proactively manage incidents and collaborate with teams. These competencies ensure systems run smoothly, minimize downtime, and support the overall reliability of technology operations.

What are some common challenges faced by Tech Ops professionals, and how can they effectively address them?

Tech Ops professionals often encounter challenges such as managing complex incident responses, balancing proactive maintenance with urgent troubleshooting, and adapting to rapidly evolving technologies. To effectively address these issues, it’s important to develop strong problem-solving skills, maintain thorough documentation, and collaborate closely with engineering, development, and support teams. Staying up-to-date with new tools and best practices also helps Tech Ops teams ensure high system reliability and minimize downtime.

What is the difference between Tech Ops vs Network Operations?

AspectTech OpsNetwork Operations
Required CredentialsIT certifications, such as CompTIA, Cisco, or vendor-specific certsNetworking certifications like CCNA, Network+
Work EnvironmentData centers, cloud environments, IT infrastructureNetwork infrastructure, routers, switches, and network hardware
Employer & Industry UsageTech companies, data centers, cloud providersTelecommunications, internet service providers, large enterprises
Common Search & Comparison IntentUnderstanding roles in IT operations and infrastructure managementFocus on network-specific tasks and troubleshooting

Tech Ops and Network Operations both involve managing IT infrastructure, but Tech Ops has a broader scope including cloud and data center management, while Network Operations focuses specifically on network hardware and connectivity. Both roles require certifications and are vital in maintaining organizational IT and network health.

More about Tech Ops jobs
What cities are hiring for Tech Ops jobs? Cities with the most Tech Ops job openings:
What are the most commonly searched types of Tech Ops jobs? The most popular types of Tech Ops jobs are:
What states have the most Tech Ops jobs? States with the most job openings for Tech Ops jobs include:
What job categories do people searching Tech Ops jobs look for? The top searched job categories for Tech Ops jobs are:
Infographic showing various Tech Ops job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,829 per year, or $35.5 per hour.

Full-time

Re-posted 28 days ago


Job description

Job Summary:
Advocate is transforming how Americans access government benefits by combining AI-powered technology with expert human care. They are seeking two Product Engineers to join their Tech Ops team, focusing on building scalable technology solutions that enhance operations and improve the claimant experience.
Responsibilities:
• Build the End-to-End Journey Workbench to visualize the entire claimant journey.
• Build the External Claimant Portal for real-time case status and updates.
• Engineer data warehouse pipelines for marketing operations and ensure attribution models are accurate.
• Develop a pipeline for automating change requests using LLMs.
• Field ad hoc requests and production fires to maintain system availability.
• Lead the migration of the current tech stack onto new architecture for government benefits.
• Work on digitizing and automating physical mail processing and complex government forms.
Qualifications:
Required:
• Extreme Ownership. We need proactive drivers who own projects from gut feeling to production success. You don’t ask 'Are we there yet?' You build the map and drive the car. You take responsibility for the ongoing success of your work, including opex, user adoption, and long-term stability.
• User-Obsessed Iteration. Great product engineers don't just read tickets; they build relationships with their users. You’ll talk to our users frequently, bounce ideas off them, and humble yourself to build what they actually need. You treat user feedback and system data as your primary north star.
• Observability over Guesswork. You believe that if it isn't measured, it isn't finished. You bake deep observability into every system you build so that data, not just opinions, drives our roadmap. By making system health and user behavior visible, you ease the burden of decision-making and allow the team to move faster with higher confidence.
• Massive Imperfect Action. You have a heavy bias toward shipping. You understand that the perfect tenth iteration is only possible after shipping versions one through nine. You’d rather ship a helpful MVP today and iterate tomorrow than spend a month in a back room building a masterpiece that no one asked for.
• Optimistic Problem Solvers. TechOps is challenging. Between scaling systems, shipping complex features, and handling a stream of support requests, things get hard. We need people who won't get disheartened, people who will collaborate, iterate, and ship their way out of any corner.
• The 'Camera On' Mindset. This isn't a role for the lone wolf developer. You are part of a high-availability, highly collaborative team. You are comfortable being disrupted, you stay available to your peers, and you thrive in an environment where communication is constant and transparent.
• Technical Excellence in the Age of AI. While AI helps us move faster, you provide the foundational CS principles and architectural oversight that tools can't. You focus on scalability, maintainability, and deep observability. You ensure the systems we build are well-architected, stable, and easy to support when they break.
• The Support-Build Balance. You have the patience and professional maturity to balance new system build-outs with the reality of ongoing support. You take pride in maintaining a healthy codebase and refactoring systems to ensure they remain reliable as we grow.
• Trust and Feedback over Process. We value autonomy over control. You are expected to give and receive direct, constructive feedback and be generous with praise when it’s earned. You don't wait for sign-offs or permission; you push forward based on intuition and data.
Company:
Advocate provides a technology-enabled platform that assists Americans in applying for federal disability benefits. Founded in 2022, the company is headquartered in New York, USA, with a team of 11-50 employees. The company is currently Early Stage.