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Tech Ops Manager Jobs (NOW HIRING)

ComputerCare

Tech Ops Manager

Stockton, CA · On-site

$85K - $110K/yr

The Technical Operations Manager will serve as the strategic and operational anchor for Pinterest's global IT deployment and asset lifecycle program. This role is designed to take Pinterest "out of ...

ComputerCare

Tech Ops Manager

Stockton, CA

The Technical Operations Manager will serve as the strategic and operational anchor for Pinterest's global IT deployment and asset lifecycle program. This role is designed to take Pinterest "out of ...

ComputerCare

Tech Ops Manager

Stockton, CA · On-site

$85K - $110K/yr

The Technical Operations Manager will serve as the strategic and operational anchor for Pinterest's global IT deployment and asset lifecycle program. This role is designed to take Pinterest "out of ...

Turion Space

Manager IT Operations

Irvine, CA · On-site

$150K - $185K/yr

As the IT Ops Manager, you'll own the operational direction of IT Ops, setting standards for how support and systems work gets done, serving as the primary escalation point for complex issues, and ...

Turion Space

Manager IT Operations

Irvine, CA · On-site

$150K - $185K/yr

As the IT Ops Manager, you'll own the operational direction of IT Ops, setting standards for how support and systems work gets done, serving as the primary escalation point for complex issues, and ...

LSCG, LLC

Fiber Splicer

Helena, MT

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG

Fiber Splicer

Rich Square, NC · On-site

$24 - $32/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG, LLC

Fiber Splicer

Kent, WA

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG

Fiber Splicer

Kent, WA · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Lightspeed Construction Group

Fiber Splicer

Kent, WA · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG

Fiber Splicer

Olympia, WA · On-site

$34 - $48/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG

Fiber Splicer

Helena, MT · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Lightspeed Construction Group

Fiber Splicer

Rich Square, NC · On-site

$25.50 - $30.25/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Scientific Games

Manager, Tech Ops Engineer

Columbus, OH · On-site

$125K/yr

The Manager, Tech Ops Engineering is responsible for the overall integrity, performance, and reliability of these systems while leading the team responsible for their support. The role serves as the ...

Scientific Games

Manager, Tech Ops Engineer

Columbus, OH · On-site

$12K/mo

The Manager, Tech Ops Engineering is responsible for the overall integrity, performance, and reliability of these systems while leading the team responsible for their support. The role serves as the ...

LSCG, LLC

Fiber Splicer

Tumwater, WA

$34 - $48/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG, LLC

Fiber Splicer

Rich Square, NC

$24 - $32/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Lightspeed Construction Group

Fiber Splicer

Tumwater, WA · On-site

$34 - $48/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

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Tech Ops Manager information

What job makes $10,000 a month without a degree?

A Tech Ops Manager can potentially earn $10,000 or more per month through experience, leadership skills, and industry demand, often without requiring a formal degree. High-level technical management roles focus on skills, certifications, and proven performance rather than formal education alone.

What are some common challenges faced by Tech Ops Managers, and how can they effectively address them?

Tech Ops Managers often encounter challenges such as coordinating between cross-functional teams, managing rapid incident response, and ensuring system stability during periods of high demand. To address these, strong communication skills are essential for facilitating collaboration between IT, development, and business units. Proactive monitoring, clear escalation procedures, and continuous process improvement can help mitigate technical issues and maintain service reliability. Staying adaptable and fostering a culture of learning also enables Tech Ops Managers to navigate evolving technologies and operational needs.

What is the difference between Tech Ops Manager vs Network Operations Center (NOC) Manager?

AspectTech Ops ManagerNOC Manager
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL, PMPBachelor's in IT, Computer Science, or related field; certifications like Cisco CCNA, Network+
Work EnvironmentOversees IT infrastructure, cloud services, and internal tech teamsManages network monitoring, incident response, and network infrastructure teams
Employer & Industry UsageUsed across tech companies, enterprises, and service providersPrimarily in telecom, internet service providers, and large enterprises

The Tech Ops Manager focuses on overall IT operations, including cloud and infrastructure management, while the NOC Manager specializes in network monitoring and incident management. Both roles require technical certifications and work in tech-driven environments, but their scope and focus differ significantly.

What does a tech ops manager do?

A tech ops manager oversees the daily operations of an organization's technology infrastructure, including systems, networks, and hardware. They coordinate IT teams, implement processes for system reliability, and ensure security and compliance, often using tools like monitoring software and following industry best practices.

What jobs make around $100,000 a year?

For a Tech Ops Manager, salaries around $100,000 are common in mid- to large-sized companies, especially with several years of experience, strong technical skills, and certifications in areas like cloud computing or network management. Other related roles include IT Director, Systems Architect, and Network Engineer, which often require advanced technical knowledge and leadership abilities. Salary levels can vary based on industry, location, and company size, but these positions typically offer compensation in this range.

How much should an operations manager get paid?

The salary for a Tech Ops Manager typically ranges from $80,000 to $150,000 annually, depending on experience, industry, and location. Factors such as certifications, technical skills, and company size can influence compensation levels.

What are the key skills and qualifications needed to thrive as a Tech Ops Manager, and why are they important?

To thrive as a Tech Ops Manager, you need a solid background in IT operations, systems administration, and team leadership, typically supported by a bachelor’s degree in computer science or related field. Familiarity with monitoring tools (like Nagios or Datadog), cloud platforms (AWS, Azure), and ITIL or similar certifications is highly valued. Strong communication, problem-solving, and organizational skills help Tech Ops Managers effectively coordinate teams and resolve technical issues quickly. These capabilities are essential for maintaining reliable IT infrastructure and ensuring seamless business operations.
What cities are hiring for Tech Ops Manager jobs? Cities with the most Tech Ops Manager job openings:
What states have the most Tech Ops Manager jobs? States with the most job openings for Tech Ops Manager jobs include:
Tech Ops Manager jobs near you
Tech Ops Manager

Tech Ops Manager

ComputerCare

Stockton, CA • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

The Technical Operations Manager will serve as the strategic and operational anchor for Pinterest's global IT deployment and asset lifecycle program. This role is designed to take Pinterest "out of the daily weeds" by owning the end-to-end management of the global request queue, vendor performance, and cross-functional communication.

As the single point of contact for all escalations, this role will manage a distributed team of deployment consultants and global partners to ensure a seamless "white-glove" hardware experience for every Pinterest employee.

Essential Duties

  • Global Service Delivery: Own the end-to-end performance and escalation management of the global IT deployment queue to ensure a seamless, high-touch employee experience.

  • Global Asset Governance: Maximize hardware lifecycle efficiency and inventory data integrity across all international hubs to optimize utilization and reduce procurement spend.

  • Vendor & Partner Management: Direct and hold accountable regional service providers and distributed deployment teams to ensure compliance with global operational standards.

  • Process & Workflow Optimization: Drive the standardization and continuous improvement of cross-functional logistics workflows between internal IT teams and external partners.

Key Responsibilties
  • Queue Ownership: Act as the primary gatekeeper and delegator for the global Zendesk request queue, ensuring tickets (New Hire, Break/Fix, Upgrades, etc.) are assigned based on active workload and priority.
  • Daily Sync Execution: Lead daily operational syncs with the Global Deployment Consultant team to address blockers, review pending shipments, and align on daily targets.
  • Vendor Management: Serve as the direct manager for regional service partners, including specific oversight of SEAL, providing support for the Latin America region.
  • Single Point of Contact: Act as the ultimate escalation point for IT logistics issues, resolving high-priority "Work Blocking" requests and complex international shipping hurdles.
  • Cross-Functional Liaison: Bridge the gap between the Deployment Consultants (DC), Pinterest IT, and external partners like CDW and Milestone.
  • Daily Operational Reporting: Roll up daily metrics on queue volume, shipping output, and pending recoveries for Pinterest leadership.
  • Data Integrity: Ensure >98% accuracy in Oomnitza by auditing team entries for serial numbers, user assignments, and asset statuses.
  • SLA Monitoring: Track and report on key performance indicators (KPIs), specifically focusing on the outbound SLA for critical/VIP requests.
  • Process Optimization: Continuously audit existing workflows to identify friction points and propose "Managed Service" improvements.
  • Global Standardization: Ensure that deployment standards in the US are consistently mirrored across regional hubs in Dublin, Singapore, Canada, and LATAM.
  • Inventory Optimization: Maximize Inventory utilization by ensuring used/hold stock is wiped, graded, and redeployed before triggering new procurement.
  • Global Stock Balancing: Monitor inventory levels across all regional hubs (US, DUB, SIN, CAN, LATAM); proactively rebalance stock between regions to minimize "dead" inventory and avoid redundant spend.
Qualifications
Minimum Requirements
  • Management: 2+ years of experience leading teams, regional service partners, or managed service providers (MSPs).
  • Industry Experience: 3+ years in IT operations, enterprise logistics, or IT asset management (ITAM).
  • Queue & Escalation Ownership: Experience managing high-volume ticketing queues (Zendesk preferred) and resolving complex, high-priority operational escalations.
  • Asset Governance: Hands-on experience tracking hardware lifecycles and maintaining high inventory data integrity (Oomnitza preferred).

Preferred Skills
  • Global Operations: Experience managing international vendors and shipping logistics across multiple regions (e.g., LATAM, AMER, EMEA, APAC).
  • Vendor Relations: Track record of driving performance and SLAs with major external partners (e.g., CDW, Milestone).
  • Data & Optimization: Ability to track daily operational metrics, manage inventory levels to reduce spend, and streamline cross-functional workflows.
$85,000 - $110,000 a year
Perks and Benefits: 
  • Comprehensive Medical, Dental, and Vision plans to keep you feeling your best
  • 401(k) with employer match-because your future matters
  • Company-paid Life Insurance, plus HSA & FSA options
  • Employee Assistance Program (EAP) for real support when you need it
  • Adoption Assistance to help grow your family
  • Commuter Benefits for an easier ride
  • Free Coursera Professional Certifications to level up your skills
  • Generous vacation & sick time, plus paid time off to give back to your community
If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in ComputerCare's mission, core values and can contribute to our team in a variety of ways - not just candidates who check all the boxes. 
 
At ComputerCare, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders. 
 
ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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