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Tech Ops Manager Jobs (NOW HIRING)

MLabs

Tech Ops Manager

Boston, MA · On-site +1

$80K - $150K/yr

The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages hardware logistics, oversees vendors, and upholds rigorous security and compliance standards. This ...

MLabs

Tech Ops Manager

New York, NY · Remote

$80K - $150K/yr

The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages hardware logistics, oversees vendors, and upholds rigorous security and compliance standards. This ...

MLabs

Tech Ops Manager

Boston, MA · Remote

$80K - $150K/yr

The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages hardware logistics, oversees vendors, and upholds rigorous security and compliance standards. This ...

Telhio Credit Union

IT Ops Manager

Columbus, OH · On-site

$91K - $112K/yr

Plan and manage the IT OPS budget, ensuring cost-effective technology is in place. * Stay current with emerging technological trends and keep the company's IT infrastructure ahead of the curve.

Mondo

Tech Ops Analyst

Scottsdale, AZ · Remote

$35 - $44/hr

Apply now: Tech Ops Analyst, Remote (PST). Start date is ASAP for this contract position. Job Title ... Job Summary Support workforce management administration, including tracking headcount, contractor ...

Brick & Bourbon

Ops Manager

Maple Grove, MN · On-site

As an Ops Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and coaching ...

Scientific Games

Manager, Tech Ops Engineer

Columbus, OH · On-site

$12K/mo

The Manager, Tech Ops Engineering is responsible for the overall integrity, performance, and reliability of these systems while leading the team responsible for their support. The role serves as the ...

Brick & Bourbon

Ops Manager

Eden Prairie, MN · On-site

As an Ops Manager it is imperative to be on the floor and proactive at all times. Having a presence vs being present is the most important element for successful shifts. Communication and coaching ...

LSCG

Fiber Splicer

Kent, WA · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG

Fiber Splicer

Olympia, WA · On-site

$34 - $48/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Lightspeed Construction Group

Fiber Splicer

Kent, WA · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Lightspeed Construction Group

Fiber Splicer

Tumwater, WA · On-site

$34 - $48/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG, LLC

Fiber Splicer

Kent, WA

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG

Fiber Splicer

Rich Square, NC · On-site

$24 - $32/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG, LLC

Fiber Splicer

Helena, MT

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

LSCG

Fiber Splicer

Helena, MT · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

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Tech Ops Manager information

What are some common challenges faced by tech ops managers, and how can they effectively address them?

Tech Ops Managers often encounter challenges such as coordinating between cross-functional teams, managing rapid incident response, and ensuring system stability during periods of high demand. To address these, strong communication skills are essential for facilitating collaboration between IT, development, and business units. Proactive monitoring, clear escalation procedures, and continuous process improvement can help mitigate technical issues and maintain service reliability. Staying adaptable and fostering a culture of learning also enables Tech Ops Managers to navigate evolving technologies and operational needs.

What is the difference between Tech Ops Manager vs Network Operations Center (NOC) Manager?

AspectTech Ops ManagerNOC Manager
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL, PMPBachelor's in IT, Computer Science, or related field; certifications like Cisco CCNA, Network+
Work EnvironmentOversees IT infrastructure, cloud services, and internal tech teamsManages network monitoring, incident response, and network infrastructure teams
Employer & Industry UsageUsed across tech companies, enterprises, and service providersPrimarily in telecom, internet service providers, and large enterprises

The Tech Ops Manager focuses on overall IT operations, including cloud and infrastructure management, while the NOC Manager specializes in network monitoring and incident management. Both roles require technical certifications and work in tech-driven environments, but their scope and focus differ significantly.

What does a tech ops manager do?

A Tech Ops Manager, or Technical Operations Manager, oversees the technical aspects of an organization's operations. They manage IT systems, ensure network and infrastructure reliability, and coordinate technical teams to support business objectives. Their responsibilities often include troubleshooting system issues, implementing new technologies, and maintaining security protocols. Tech Ops Managers play a key role in ensuring smooth daily operations and minimizing downtime.

What does a Tech Ops Manager do in a tech company?

A Tech Ops Manager oversees the operational aspects of a company's technology infrastructure, including managing IT teams, ensuring system reliability, and implementing processes for efficiency. They often coordinate with engineering and support teams, utilize tools like monitoring software, and may hold certifications such as ITIL or PMP to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as a tech ops manager?

To thrive as a Tech Ops Manager, you need a solid background in IT operations, systems administration, and team leadership, typically supported by a bachelor’s degree in computer science or related field. Familiarity with monitoring tools (like Nagios or Datadog), cloud platforms (AWS, Azure), and ITIL or similar certifications is highly valued. Strong communication, problem-solving, and organizational skills help Tech Ops Managers effectively coordinate teams and resolve technical issues quickly. These capabilities are essential for maintaining reliable IT infrastructure and ensuring seamless business operations.
What cities are hiring for Tech Ops Manager jobs? Cities with the most Tech Ops Manager job openings:
What states have the most Tech Ops Manager jobs? States with the most job openings for Tech Ops Manager jobs include:
Tech Ops Manager jobs near you

Tech Ops Manager

MLabs

Boston, MA • On-site, Remote

$80K - $150K/yr

Full-time

Posted 5 days ago

Job description

Location: Remote - EU or East Coast US
Remote Full-time
Compensation: $80K - $150K
Our client-a leading innovator in fintech, blockchain, cryptography, infrastructure, and security-is seeking an Tech Ops Manager to oversee internal systems and infrastructure for a remote-first, global team building the next generation of core banking systems.
Reporting directly to the Chief Information Security Officer (CISO), this role requires a blend of strategic leadership and hands-on execution. The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages hardware logistics, oversees vendors, and upholds rigorous security and compliance standards. This position collaborates closely with Engineering, Security, and Operations teams to support ongoing international expansion.
Key Responsibilities
  • Workspace & Systems Administration: Manage and optimize the global Google Workspace environment and maintain corporate IT solutions.
  • Device & Fleet Management: Scale and administer Mobile Device Management (MDM) solutions to maintain fleet-wide security, automation, and endpoint compliance.
  • Logistics & Procurement: Oversee vendor relations, software licensing, and hardware procurement, including the configuration and international shipping of equipment to employees.
  • Lifecycle & Identity Management: Lead the IT component of the employee lifecycle, ensuring seamless onboarding, access management, offboarding, and technical support across multiple time zones.
  • Compliance & Security: Maintain comprehensive IT documentation, playbooks, and runbooks to support ongoing SOC 1, SOC 2 Type II, ISO 27001, ISO 22301, and CCSS compliance initiatives.
  • Technical Support & Innovation: Assist international team members with technical issues and support the integration of internal AI tools and Model Context Protocol (MCP) connectors.

Requirements
  • Experience: 6+ years of dedicated experience in IT Management or internal systems administration.
  • Technical Expertise: Advanced proficiency in Google Admin, Google Workspace security tools, MDM solutions (e.g., Jamf), and endpoint security.
  • Remote Operations: Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce.
  • Compliance Standards: Strong knowledge of cybersecurity best practices and direct experience supporting SOC 2, ISO 27001, ISO 22301, or equivalent frameworks.
  • Core Competencies: Pragmatic problem-solving ability balancing operational speed with strict security requirements; entrepreneurial drive to work independently and optimize workflows.
  • Languages: Full fluency in English with excellent written and verbal communication skills; proficiency in French is considered a strong plus.
  • Bonus Points: Exposure to or experience working with internal AI tooling and integrations.

Benefits
  • Work Environment: 100% remote-first setup within a high-growth, cutting-edge technical domain.
  • Compensation: Competitive compensation package tailored to experience and location.
  • Professional Growth: Opportunity to work alongside industry experts in cryptography and fintech while shaping scalable IT governance.

Interview Process
  1. Initial Recruiter Screening
  2. Introductory Call: 30-minute introductory discussion with the Co-CEO.
  3. Cognitive & Behavioral Assessment: A 45-minute online evaluation (via TestGorilla) testing critical thinking, verbal reasoning, detail orientation, numerical reasoning, and problem-solving.
  4. Panel Focus Interview: A 90-120 minute technical and cultural deep dive covering security fundamentals, compliance knowledge, work ethics, and team alignment.
  5. Final Stage: Reference verifications and background checks.

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.
Commitment to Equality and Accessibility:
At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.
MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd's Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

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