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Tech Ops Manager Jobs (NOW HIRING)

As the IT Ops Manager, you will oversee the operational direction of IT Ops, manage a team of IT Support Engineers and Sysadmins, and drive process improvements across various IT functions.

As the IT Ops Manager, you will oversee the operational direction of IT Ops, ensuring efficient service delivery and driving process improvements while leading a team of IT Support Engineers and ...

Manager IT Operations

Irvine, CA · On-site

$150K - $185K/yr

As the IT Ops Manager, you'll own the operational direction of IT Ops, setting standards for how support and systems work gets done, serving as the primary escalation point for complex issues, and ...

Manager IT Operations

Irvine, CA · On-site

$150K - $185K/yr

As the IT Ops Manager, you'll own the operational direction of IT Ops, setting standards for how support and systems work gets done, serving as the primary escalation point for complex issues, and ...

Tech Ops Engineer

Chicago, IL · Remote

$100K - $140K/yr

Role Overview We're looking for a hands-on Tech Ops Engineer to own the internal technical ... What You'll Do Access & Identity Management * Automate access control end-to-end: Design and ...

Tech Ops Engineer

Salt Lake City, UT · Remote

$100K - $140K/yr

Role Overview We're looking for a hands-on Tech Ops Engineer to own the internal technical ... What You'll Do Access & Identity Management * Automate access control end-to-end: Design and ...

Tech Ops Engineer

New York, NY · Remote

$100K - $140K/yr

Role Overview We're looking for a hands-on Tech Ops Engineer to own the internal technical ... What You'll Do Access & Identity Management * Automate access control end-to-end: Design and ...

Tech Ops Engineer

San Francisco, CA · Remote

$100K - $140K/yr

Role Overview We're looking for a hands-on Tech Ops Engineer to own the internal technical ... What You'll Do Access & Identity Management * Automate access control end-to-end: Design and ...

Fiber Splicer

Helena, MT · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

The Manager, Tech Ops Engineering is responsible for the overall integrity, performance, and reliability of these systems while leading the team responsible for their support. The role serves as the ...

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Fiber Splicer

West Palm Beach, FL · On-site

$30 - $44/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Fiber Splicer

Helena, MT · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Fiber Splicer

Tumwater, WA · On-site

$34 - $48/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

Fiber Splicer

Kent, WA · On-site

$32 - $42/hr

Coordinate with tech ops managers to verify and perform work as directed. * Night work as needed for things like node splits. * Able to be on call for emergencies involving damaged cables. * Must ...

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Tech Ops Manager information

What are the key skills and qualifications needed to thrive as a Tech Ops Manager, and why are they important?

To thrive as a Tech Ops Manager, you need a solid background in IT operations, systems administration, and team leadership, typically supported by a bachelor’s degree in computer science or related field. Familiarity with monitoring tools (like Nagios or Datadog), cloud platforms (AWS, Azure), and ITIL or similar certifications is highly valued. Strong communication, problem-solving, and organizational skills help Tech Ops Managers effectively coordinate teams and resolve technical issues quickly. These capabilities are essential for maintaining reliable IT infrastructure and ensuring seamless business operations.

What are some common challenges faced by Tech Ops Managers, and how can they effectively address them?

Tech Ops Managers often encounter challenges such as coordinating between cross-functional teams, managing rapid incident response, and ensuring system stability during periods of high demand. To address these, strong communication skills are essential for facilitating collaboration between IT, development, and business units. Proactive monitoring, clear escalation procedures, and continuous process improvement can help mitigate technical issues and maintain service reliability. Staying adaptable and fostering a culture of learning also enables Tech Ops Managers to navigate evolving technologies and operational needs.

What does a Tech Ops Manager do?

A Tech Ops Manager, or Technical Operations Manager, oversees the technical aspects of an organization's operations. They manage IT systems, ensure network and infrastructure reliability, and coordinate technical teams to support business objectives. Their responsibilities often include troubleshooting system issues, implementing new technologies, and maintaining security protocols. Tech Ops Managers play a key role in ensuring smooth daily operations and minimizing downtime.

What is the difference between Tech Ops Manager vs Network Operations Center (NOC) Manager?

AspectTech Ops ManagerNOC Manager
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL, PMPBachelor's in IT, Computer Science, or related field; certifications like Cisco CCNA, Network+
Work EnvironmentOversees IT infrastructure, cloud services, and internal tech teamsManages network monitoring, incident response, and network infrastructure teams
Employer & Industry UsageUsed across tech companies, enterprises, and service providersPrimarily in telecom, internet service providers, and large enterprises

The Tech Ops Manager focuses on overall IT operations, including cloud and infrastructure management, while the NOC Manager specializes in network monitoring and incident management. Both roles require technical certifications and work in tech-driven environments, but their scope and focus differ significantly.

What cities are hiring for Tech Ops Manager jobs? Cities with the most Tech Ops Manager job openings:
What states have the most Tech Ops Manager jobs? States with the most job openings for Tech Ops Manager jobs include:
Manager IT Operations

Manager IT Operations

Turion Space

Irvine, CA • On-site

Full-time

Posted 5 days ago


Job description

Job Summary:
Turion Space is a company that builds corporate infrastructure for spacecraft design and operation. As the IT Ops Manager, you will oversee the operational direction of IT Ops, manage a team of IT Support Engineers and Sysadmins, and drive process improvements across various IT functions.
Responsibilities:
• Own IT Ops team execution: set priorities, manage workload across support and infrastructure tracks, and ensure consistent service delivery
• Identify, build, and maintain automation for recurring IT workflows like onboarding/offboarding, provisioning, patching, endpoint configuration, ticket routing, and reporting
• Serve as the escalation path for high severity issues, lead root cause analysis and drive resolution for recurring problems
• Define and maintain team runbooks, support workflows, SLAs, and tooling standards
• Manage the help desk function (Jira Service Management), including ticket triage, queue health, response metrics, and customer satisfaction
• Oversee hardware lifecycle management: procurement, imaging, deployment, and decommissioning of endpoints and peripherals
• Drive IT Ops projects like storage and backup modernization, virtualization platform buildout, IT automation, and helpdesk maturity improvements
• Coordinate with Platform Engineering, InfoSec, Enterprise Technology, and Industrial Security to align IT Ops work with broader infrastructure, compliance, and security requirements
• Hire, mentor, and develop the IT Ops team; establish clear career progression and performance expectations
Qualifications:
Required:
• 5+ years in IT operations, systems administration, or infrastructure support, with at least 2 years in a team lead or supervisory role
• Strong scripting and automation skills (PowerShell, Bash, Python, or equivalent) with a track record of eliminating manual IT processes
• Hands-on experience managing a help desk or service desk function, including ticket systems, SLAs, and support metrics
• Strong working knowledge of endpoint management, hardware lifecycle, networking fundamentals
• Strong working knowledge of Windows and Linux environments
• Experience with IT service management tooling (Jira Service Management, ServiceNow, or equivalent)
• Demonstrated ability to balance reactive support workloads with planned project work across a small team
• Clear, structured communicator; can translate technical issues into business context for leadership
Preferred:
• Experience in a regulated or security-sensitive environment (defense, aerospace, government contracting)
• Familiarity with ITAR/EAR, CUI handling, or CMMC compliance requirements as they relate to IT operations
• Experience building out IT operations at a growing company like standing up processes, tooling, and team structure from an early stage
• Experience integrating IT automation with CI/CD pipelines, infrastructure-as-code patterns, or API-driven workflows
Company:
Turion Space develops spacecraft and software for space awareness, in-orbit operations, and satellite servicing systems. Founded in 2021, the company is headquartered in Irvine, USA, with a team of 51-200 employees. The company is currently Growth Stage.