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Tech Manager Jobs in Raleigh, NC (NOW HIRING)

WSP

Technology Manager, Intelligent Mobility

Raleigh, NC · On-site

$90 - $120/hr

Position Summary The Technology Manager is the Contractor's single point of accountability for the implementation, delivery, and ongoing oversight of all Customer Service Center Technology (CCT ...

Martin Marietta

Workday Technology Manager

Raleigh, NC · On-site

The Workday Technology Manager leads a team of Workday technologists and is accountable for the strategy, delivery, and continuous optimization of Workday Reporting, Workday Prism Analytics, Workday ...

twenty80.io

Workday Senior Technology Manager

Raleigh, NC · On-site

$165K - $185K/yr

Role Summary A large enterprise organization with a mature Workday environment is seeking a Workday Technology Manager to lead its HRIS technology team and oversee the strategy, delivery, and ...

Plexus Corp.

Life Sciences Technology Manager

Raleigh, NC · On-site

$117K - $176K/yr

The Life Sciences Technology Manager will be a technical contributor to the team, who will drive to develop market sector business and execute industry-leading programs for global customers. In this ...

Amazon

IT Manager, Ops Tech Solutions (OTS)

Garner, NC · On-site

OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation ... PREFERRED QUALIFICATIONS - Knowledge of hardware architectures - Experience with system management ...

First Citizens Bank

Manager IT

Raleigh, NC

Overview First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing ...

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Tech Manager information

See Raleigh, NC salary details

$22.4K

$59.6K

$99.6K

How much do tech manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for tech manager in Raleigh, NC is $59,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What is the difference between Tech Manager vs Software Engineer?

AspectTech Manager
Primary RoleOversees technical teams, manages projects, and aligns technology with business goals
Required SkillsLeadership, project management, technical expertise, communication
Work EnvironmentManagement meetings, strategic planning, team coordination
Common CertificationsPMP, Scrum Master, ITIL, technical certifications

While a Tech Manager focuses on leading teams and strategic planning, a Software Engineer primarily develops and maintains software. Both roles require technical skills, but the Tech Manager emphasizes leadership and project oversight, whereas the Software Engineer concentrates on coding and technical problem-solving.

How hard is it to become a tech manager?

Becoming a tech manager typically requires several years of experience in software development, IT, or related technical roles, along with strong leadership and communication skills. Many employers also value relevant certifications or advanced degrees and often look for candidates with proven project management abilities. The path involves gaining technical expertise, developing managerial skills, and demonstrating leadership in team environments.

How do tech managers typically balance hands-on technical work with people management responsibilities?

Tech Managers often face the challenge of balancing their technical expertise with the demands of leading a team. In most organizations, they spend a portion of their time on code reviews, architectural decisions, and technical problem-solving, while also dedicating significant energy to mentoring, conducting one-on-ones, and facilitating team collaboration. The exact split can vary depending on company size and project phase, but successful Tech Managers prioritize clear communication and delegation to ensure both technical goals and team development are met. This role offers opportunities to influence both technology direction and team culture.

What does a tech manager do?

A tech manager oversees technology teams and projects, ensuring the successful development and implementation of technical solutions. They coordinate between departments, manage budgets, and often require skills in leadership, project management, and familiarity with relevant tools and technologies.

What are the key skills and qualifications needed to thrive as a tech manager, and why are they important?

To thrive as a Tech Manager, you need a solid background in software development or IT, leadership experience, and often a degree in computer science or a related field. Familiarity with project management tools (like Jira or Trello), cloud platforms, and sometimes certifications such as PMP or AWS Certified Solutions Architect are valuable. Strong communication, problem-solving, and team-building skills set outstanding Tech Managers apart. These competencies are crucial for effectively leading technical teams, ensuring successful project delivery, and aligning technology initiatives with business goals.

What is a tech manager?

Tech Managers, also known as Technical Managers, are professionals who oversee technical teams and projects within an organization. They are responsible for planning, coordinating, and leading technology-related activities, ensuring that projects are completed on time and meet organizational standards. Tech Managers bridge the gap between technical staff and upper management by translating business needs into technical solutions. They also mentor team members, manage resources, and help set strategic direction for technology initiatives.

What is the salary of a tech manager?

The salary of a tech manager typically ranges from $90,000 to $150,000 annually, depending on experience, location, and company size. Senior tech managers or those in high-demand areas may earn higher compensation, often including bonuses and stock options.

What are the most commonly searched types of Tech jobs in Raleigh, NC?

The most popular types of Tech jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Tech Manager jobs?

Cities near Raleigh, NC with the most Tech Manager job openings:

Tech Manager jobs near you
Infographic showing various Tech Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,638 per year, or $28.7 per hour.

Technology Manager, Intelligent Mobility

WSP

Raleigh, NC • On-site

$90 - $120/hr

Other

Re-posted 26 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants

Job description

Position Summary

The Technology Manager is the Contractor’s single point of accountability for the implementation, delivery, and ongoing oversight of all Customer Service Center Technology (CCT) activities. This role owns day‑to‑day planning, coordination, execution, and control across the full CCT scope including contact center technology, data network, security, and the IT Service Desk. The Technology Manager is accountable for carrying the solution from implementation through go‑live, hyper‑care, and knowledge transfer to Project Closeout.

The Technology Manager is the primary technical interface to WSP’s client, holding both WSP IT staff and technology partners accountable to scope, schedule, and performance commitments.

Key Responsibilities
  • Serve as the single point of accountability for CCT technology delivery, representing WSP to the client and program leadership on all technology matters.
  • Own end‑to‑end planning, coordination, execution, and control of the three CCT technology domains — contact center technology, data network/security, and IT Service Desk — ensuring integrated delivery across all three.
  • Lead the contact center technology implementation, including CCaaS platform, IVR/IVA, omnichannel routing, and integration to the back‑office/case‑management environment.
  • Oversee data network and security delivery, ensuring the solution meets applicable public‑sector security, privacy (e.g., PCI, PII), and conformance requirements.
  • Stand up and manage IT Service Desk operations and supporting ITSM processes (incident, problem, change, request) aligned to ITIL practice.
  • Establish and run delivery governance: integrated schedule, risk and issue management, change control, quality management, and stakeholder status reporting.
  • Direct hyper‑care support immediately following go‑live, ensuring rapid triage and resolution and operational stability through the stabilization period.
  • Plan and execute structured knowledge transfer — documentation, runbooks, and training for client and operations teams — culminating in formal Project Closeout and transition to steady‑state operations.
  • Manage technology vendors and subcontractors against SLAs and the Technology Conformance Matrix, holding partners accountable for performance throughout the lifecycle.
Required Qualifications
  • Senior IT professional with a demonstrated record delivering complex, multi‑workstream technology programs as a single point of accountability.
  • Public sector IT service delivery experience, including delivery governance and client‑facing accountability in a contractual environment.
  • Hands‑on contact center technology experience: CCaaS platforms, IVR/IVA, omnichannel routing, and back‑office/case‑management integration.
  • Strong command of the full delivery lifecycle — implementation, go‑live, hyper‑care, knowledge transfer, and closeout.
  • Working knowledge of data network/security and IT Service Desk / ITSM operations.
  • Excellent written and verbal communication; able to serve as the client‑facing technical lead.
  • Based in or willing to relocate to the Raleigh, NC area.
Preferred Qualifications
  • Experience in tolling, transportation, or mobility programs, particularly Customer Service Center or back‑office system implementations.
  • PMP and/or ITIL certification.
  • Experience managing technology partners against a conformance matrix or equivalent contractual technical baseline.
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