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Tech Manager Jobs in Garner, NC (NOW HIRING)

Plexus Corp.

Life Sciences Technology Manager

Raleigh, NC · On-site

$117K - $176K/yr

The Life Sciences Technology Manager will be a technical contributor to the team, who will drive to develop market sector business and execute industry-leading programs for global customers In this ...

Plexus Corp.

Life Sciences Technology Manager

Raleigh, NC · On-site

$117K - $176K/yr

The Life Sciences Technology Manager will be a technical contributor to the team, who will drive to develop market sector business and execute industry-leading programs for global customers. In this ...

Amazon

IT Manager, Ops Tech Solutions (OTS)

Garner, NC · On-site

OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation ... PREFERRED QUALIFICATIONS - Knowledge of hardware architectures - Experience with system management ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the ...

First-Citizens Bank & Trust Company

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the ...

Labcorp

Salesforce IT Manager / Architect

Durham, NC · Hybrid

$66.75 - $82.50/hr

Labcorp is seeking a Salesforce IT Manager / Architect to join our team in Durham, NC. Location : Durham, NC Applicants who live within 35 miles of Durham, NC will follow a hybrid schedule. This ...

Labcorp

Salesforce IT Manager / Architect

Durham, NC · On-site

$66.75 - $82.50/hr

Labcorp is seeking a Salesforce IT Manager / Architect to join our team in Durham, NC. Location : Durham, NC Applicants who live within 35 miles of Durham, NC will follow a hybrid schedule. This ...

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Tech Manager information

See Garner, NC salary details

$20.5K

$54.7K

$91.4K

How much do tech manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for tech manager in Garner, NC is $54,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $61,500.00 per year, depending on experience, location, and employer.

What is a tech manager?

Tech Managers, also known as Technical Managers, are professionals who oversee technical teams and projects within an organization. They are responsible for planning, coordinating, and leading technology-related activities, ensuring that projects are completed on time and meet organizational standards. Tech Managers bridge the gap between technical staff and upper management by translating business needs into technical solutions. They also mentor team members, manage resources, and help set strategic direction for technology initiatives.

How do tech managers typically balance hands-on technical work with people management responsibilities?

Tech Managers often face the challenge of balancing their technical expertise with the demands of leading a team. In most organizations, they spend a portion of their time on code reviews, architectural decisions, and technical problem-solving, while also dedicating significant energy to mentoring, conducting one-on-ones, and facilitating team collaboration. The exact split can vary depending on company size and project phase, but successful Tech Managers prioritize clear communication and delegation to ensure both technical goals and team development are met. This role offers opportunities to influence both technology direction and team culture.

What are the key skills and qualifications needed to thrive as a tech manager, and why are they important?

To thrive as a Tech Manager, you need a solid background in software development or IT, leadership experience, and often a degree in computer science or a related field. Familiarity with project management tools (like Jira or Trello), cloud platforms, and sometimes certifications such as PMP or AWS Certified Solutions Architect are valuable. Strong communication, problem-solving, and team-building skills set outstanding Tech Managers apart. These competencies are crucial for effectively leading technical teams, ensuring successful project delivery, and aligning technology initiatives with business goals.

What is the difference between Tech Manager vs Software Engineer?

AspectTech Manager
Primary RoleOversees technical teams, manages projects, and aligns technology with business goals
Required SkillsLeadership, project management, technical expertise, communication
Work EnvironmentManagement meetings, strategic planning, team coordination
Common CertificationsPMP, Scrum Master, ITIL, technical certifications

While a Tech Manager focuses on leading teams and strategic planning, a Software Engineer primarily develops and maintains software. Both roles require technical skills, but the Tech Manager emphasizes leadership and project oversight, whereas the Software Engineer concentrates on coding and technical problem-solving.

What does a tech manager do?

A tech manager oversees technology teams and projects, ensuring the development and implementation of technical solutions align with organizational goals. They coordinate between departments, manage budgets, and often have technical expertise in areas like software development, network infrastructure, or cybersecurity. Strong leadership, communication skills, and familiarity with project management tools are essential for success in this role.

What is the salary of a tech manager?

The salary of a tech manager typically ranges from $90,000 to $150,000 annually, depending on experience, location, and company size. Senior tech managers with specialized skills or certifications can earn higher compensation, often including bonuses and stock options.

What are the most commonly searched types of Tech jobs in Garner, NC?

The most popular types of Tech jobs in Garner, NC are:

What cities near Garner, NC are hiring for Tech Manager jobs?

Cities near Garner, NC with the most Tech Manager job openings:

Tech Manager jobs near you

Technology Manager, Intelligent Mobility

WSP

Raleigh, NC

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

18th of 72 rated business consultants

Job description

Position Summary

The Technology Manager is the Contractor's single point of accountability for the implementation, delivery, and ongoing oversight of all Customer Service Center Technology (CCT) activities. This role owns day-to-day planning, coordination, execution, and control across the full CCT scope including contact center technology, data network, security, and the IT Service Desk. The Technology Manager is accountable for carrying the solution from implementation through go-live, hyper-care, and knowledge transfer to Project Closeout.

The Technology Manager is the primary technical interface to WSPs client, holding both WSP IT staff and technology partners accountable to scope, schedule, and performance commitments.

Key Responsibilities

Serve as the single point of accountability for CCT technology delivery, representing WSP to the client and program leadership on all technology matters.

Own end-to-end planning, coordination, execution, and control of the three CCT technology domains - contact center technology, data network/security, and IT Service Desk - ensuring integrated delivery across all three.

Lead the contact center technology implementation, including CCaaS platform, IVR/IVA, omnichannel routing, and integration to the back-office/case-management environment.

Oversee data network and security delivery, ensuring the solution meets applicable public-sector security, privacy (e.g., PCI, PII), and conformance requirements.

Stand up and manage IT Service Desk operations and supporting ITSM processes (incident, problem, change, request) aligned to ITIL practice.

Establish and run delivery governance: integrated schedule, risk and issue management, change control, quality management, and stakeholder status reporting.

Direct hyper-care support immediately following go-live, ensuring rapid triage and resolution and operational stability through the stabilization period.

Plan and execute structured knowledge transfer - documentation, runbooks, and training for client and operations teams - culminating in formal Project Closeout and transition to steady-state operations.

Manage technology vendors and subcontractors against SLAs and the Technology Conformance Matrix, holding partners accountable for performance throughout the lifecycle.

Required Qualifications

Senior IT professional with a demonstrated record delivering complex, multi-workstream technology programs as a single point of accountability.

Public sector IT service delivery experience, including delivery governance and client-facing accountability in a contractual environment.

Hands-on contact center technology experience: CCaaS platforms, IVR/IVA, omnichannel routing, and back-office/case-management integration.

Strong command of the full delivery lifecycle - implementation, go-live, hyper-care, knowledge transfer, and closeout.

Working knowledge of data network/security and IT Service Desk / ITSM operations.

Excellent written and verbal communication; able to serve as the client-facing technical lead.

Based in or willing to relocate to the Raleigh, NC area.

Preferred Qualifications

Experience in tolling, transportation, or mobility programs, particularly Customer Service Center or back-office system implementations.

PMP and/or ITIL certification.

Experience managing technology partners against a conformance matrix or equivalent contractual technical baseline.

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.  Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 

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