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Tech Manager Jobs in Raleigh, NC (NOW HIRING)

Overview First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing ...

Overview First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing ...

Salesforce IT Manager / Architect

Durham, NC · Hybrid

$66.75 - $82.50/hr

Labcorp is seeking a Salesforce IT Manager / Architect to join our team in Durham, NC. Location : Durham, NC Applicants who live within 35 miles of Durham, NC will follow a hybrid schedule. This ...

Salesforce IT Manager / Architect

Durham, NC · On-site

$66.75 - $82.50/hr

Labcorp is seeking a Salesforce IT Manager / Architect to join our team in Durham, NC. Location : Durham, NC Applicants who live within 35 miles of Durham, NC will follow a hybrid schedule. This ...

Showing results 21-40

Tech Manager information

See Raleigh, NC salary details

$22.4K

$59.6K

$99.6K

How much do tech manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for tech manager in Raleigh, NC is $59,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What is the difference between Tech Manager vs Software Engineer?

AspectTech Manager
Primary RoleOversees technical teams, manages projects, and aligns technology with business goals
Required SkillsLeadership, project management, technical expertise, communication
Work EnvironmentManagement meetings, strategic planning, team coordination
Common CertificationsPMP, Scrum Master, ITIL, technical certifications

While a Tech Manager focuses on leading teams and strategic planning, a Software Engineer primarily develops and maintains software. Both roles require technical skills, but the Tech Manager emphasizes leadership and project oversight, whereas the Software Engineer concentrates on coding and technical problem-solving.

How hard is it to become a tech manager?

Becoming a tech manager typically requires several years of experience in software development, IT, or related technical roles, along with strong leadership and communication skills. Many employers also value relevant certifications or advanced degrees and often look for candidates with proven project management abilities. The path involves gaining technical expertise, developing managerial skills, and demonstrating leadership in team environments.

How do tech managers typically balance hands-on technical work with people management responsibilities?

Tech Managers often face the challenge of balancing their technical expertise with the demands of leading a team. In most organizations, they spend a portion of their time on code reviews, architectural decisions, and technical problem-solving, while also dedicating significant energy to mentoring, conducting one-on-ones, and facilitating team collaboration. The exact split can vary depending on company size and project phase, but successful Tech Managers prioritize clear communication and delegation to ensure both technical goals and team development are met. This role offers opportunities to influence both technology direction and team culture.

What does a tech manager do?

A tech manager oversees technology teams and projects, ensuring the successful development and implementation of technical solutions. They coordinate between departments, manage budgets, and often require skills in leadership, project management, and familiarity with relevant tools and technologies.

What are the key skills and qualifications needed to thrive as a tech manager, and why are they important?

To thrive as a Tech Manager, you need a solid background in software development or IT, leadership experience, and often a degree in computer science or a related field. Familiarity with project management tools (like Jira or Trello), cloud platforms, and sometimes certifications such as PMP or AWS Certified Solutions Architect are valuable. Strong communication, problem-solving, and team-building skills set outstanding Tech Managers apart. These competencies are crucial for effectively leading technical teams, ensuring successful project delivery, and aligning technology initiatives with business goals.

What is a tech manager?

Tech Managers, also known as Technical Managers, are professionals who oversee technical teams and projects within an organization. They are responsible for planning, coordinating, and leading technology-related activities, ensuring that projects are completed on time and meet organizational standards. Tech Managers bridge the gap between technical staff and upper management by translating business needs into technical solutions. They also mentor team members, manage resources, and help set strategic direction for technology initiatives.

What is the salary of a tech manager?

The salary of a tech manager typically ranges from $90,000 to $150,000 annually, depending on experience, location, and company size. Senior tech managers or those in high-demand areas may earn higher compensation, often including bonuses and stock options.

What are the most commonly searched types of Tech jobs in Raleigh, NC?

The most popular types of Tech jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Tech Manager jobs?

Cities near Raleigh, NC with the most Tech Manager job openings:

Infographic showing various Tech Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,638 per year, or $28.7 per hour.

Full-time

Posted 28 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks


Job description

Overview

First Citizens is seeking an experienced IT Manager – Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing activities across the enterprise. This frontline management role provides leadership for a technology  operations team supporting distributed and mainframe environments that are critical to operations across all lines of business. 

The manager will oversee daily operations, workforce management, incident response, batch scheduling and execution, service restoration activities, operational readiness, and continuous process improvement. This role collaborates closely with infrastructure, application support, engineering, cybersecurity, and business stakeholders to ensure the reliable delivery of enterprise processing services while maintaining compliance with banking and regulatory requirements. 

As part of a larger 24x7 global support organization, this position is expected to foster operational excellence, drive service reliability, and maintain a culture focused on customer service, accountability, and continuous improvement. 


Responsibilities

Operational Leadership 

  • Lead and develop a team of critical processing operators supporting 24x7 enterprise production operations. 
  • Manage staffing, scheduling, shift coverage, workload distribution, and operational readiness. 
  • Ensure timely execution of batch workloads across distributed and mainframe platforms. 
  • Monitor production environments and oversee critical processing activities to ensure adherence to service level agreements (SLAs). 

Production Operations Management 

  • Oversee enterprise batch job execution and exception management. 
  • Ensure successful daily processing of critical banking, financial, and business application workloads. 
  • Coordinate recovery efforts during production incidents, outages, and disaster recovery events. 
  • Partner with application, infrastructure, database, and network teams to resolve complex production problems. 
  • Ensure operational procedures, runbooks, and process documentation remain current and accurate. 
  • Participate in audits and support evidence collection for operational controls. 
  • Enforce change management and operational governance processes. 

Team Leadership and Development 

  • Provide coaching, mentoring, performance management, and career development for team members. 
  • Conduct hiring, onboarding, training, and succession planning activities. 
  • Promote a culture of accountability, collaboration, continuous learning, and operational excellence. 
  • Foster strong partnerships across global support teams and business stakeholders. 

ojects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.


Qualifications

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Experience 

  • Experience supporting 24x7 production operations environments
  • Experience managing enterprise batch processing across distributed and/or mainframe systems. 
  • Experience leading incident response and service restoration activities within mission-critical environments. 

Required Technical Skills 

  • Enterprise batch scheduling and workload automation platforms 
  • Mainframe operations including z/OS environments and batch processing concepts. 
  • Distributed systems operations including Linux, Windows Server, and enterprise applications. 
  • Production monitoring and event management tools. 
  • Understand and drive ITSM processes. 
  • Understanding of file transfer technologies, job scheduling dependencies, and enterprise processing workflows. 
  • Experience in large scale project management impacting batch and mainframe technology development. 

Required Leadership Skills 

  • Team leadership and employee development. 
  • Operational decision-making under pressure. 
  • Strong organizational and prioritization skills. 
  • Effective conflict resolution and problem-solving abilities. 
  • Strong verbal and written communication skills. 
  • Stakeholder management and executive communication capabilities. 

Preferred Qualifications 

Experience 

  • Experience within the financial services, banking, or highly regulated industry. 
  • Experience working within geographically dispersed or global support teams. 
  • Experience leading technology modernization and automation initiatives. 

Preferred Technical Skills 

  • Control-M administration and scheduling experience. 
  • IBM z/OS, JES2/JES3, TSO, SDSF, JCL, and related mainframe technologies. 
  • Enterprise monitoring platforms such as Splunk, Moogsoft, Dynatrace, AppDynamics, SolarWinds, or similar tools. 
  • ServiceNow or other ITSM platforms. 
  • Familiarity with DevOps, Site Reliability Engineering (SRE), and platform operations concepts. 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Experience 

  • Experience supporting 24x7 production operations environments
  • Experience managing enterprise batch processing across distributed and/or mainframe systems. 
  • Experience leading incident response and service restoration activities within mission-critical environments. 

Required Technical Skills 

  • Enterprise batch scheduling and workload automation platforms 
  • Mainframe operations including z/OS environments and batch processing concepts. 
  • Distributed systems operations including Linux, Windows Server, and enterprise applications. 
  • Production monitoring and event management tools. 
  • Understand and drive ITSM processes. 
  • Understanding of file transfer technologies, job scheduling dependencies, and enterprise processing workflows. 
  • Experience in large scale project management impacting batch and mainframe technology development. 

Required Leadership Skills 

  • Team leadership and employee development. 
  • Operational decision-making under pressure. 
  • Strong organizational and prioritization skills. 
  • Effective conflict resolution and problem-solving abilities. 
  • Strong verbal and written communication skills. 
  • Stakeholder management and executive communication capabilities. 

Preferred Qualifications 

Experience 

  • Experience within the financial services, banking, or highly regulated industry. 
  • Experience working within geographically dispersed or global support teams. 
  • Experience leading technology modernization and automation initiatives. 

Preferred Technical Skills 

  • Control-M administration and scheduling experience. 
  • IBM z/OS, JES2/JES3, TSO, SDSF, JCL, and related mainframe technologies. 
  • Enterprise monitoring platforms such as Splunk, Moogsoft, Dynatrace, AppDynamics, SolarWinds, or similar tools. 
  • ServiceNow or other ITSM platforms. 
  • Familiarity with DevOps, Site Reliability Engineering (SRE), and platform operations concepts. 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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