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Tax Resolution Sales Representative Jobs (NOW HIRING)

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Our firm provides world-class tax resolution services, audit representation, and tax preparation, with a dedicated focus on helping clients regain compliance and financial peace of mind.

Be Seen First

Our firm provides world-class tax resolution services, audit representation, and tax preparation, with a dedicated focus on helping clients regain compliance and financial peace of mind.

Inside Sales Agent

Fountain Valley, CA · Remote

$50K - $150K/yr

Tax Resolution Sales Closer (Remote) - Closers Only Clear Path Tax Help is looking for a proven phone sales professional who knows how to close. We can teach tax resolution. We cannot teach hunger ...

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Experienced Sales Representatives (Openers) Capstone Tax Consulting - Arvada, CO (On-site) Capstone ... Backed by the best closing team in tax resolution * Set schedule: Monday-Thursday 7:00 AM - 5:00 PM ...

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Experienced Sales Representatives (Openers) Capstone Tax Consulting - Arvada, CO (On-site) Capstone ... Backed by the best closing team in tax resolution * Set schedule: Monday-Thursday 7:00 AM - 5:00 PM ...

PR · Hybrid

Our attorneys represent taxpayers on resolution matters through negotiations with the IRS, and ... Sales Associates, Tax Preparers, and fellow Practitioners to achieve best possible resolution

Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and ... WHY TOP SALES REPS CHOOSE TAXRISE At TaxRise, we help individuals and families overcome serious tax ...

Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and ... WHY TOP SALES REPS CHOOSE TAXRISE At TaxRise, we help individuals and families overcome serious tax ...

WHY TOP SALES REPS CHOOSE TAXRISE At TaxRise, we help individuals and families overcome serious tax ... Recommend and enroll clients into tailored tax resolution programs * Own your pipeline from first ...

Tax Attorney

$100K - $115K/yr

Responsibilities include: • Representing or assisting in the representation of clients before the ... resolution matters with professionalism, urgency, and sound judgment • Conducting legal and tax ...

Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and ... ABOUT THE ROLE As a Remote Sales Representative at TaxRise, you'll have what every salesperson ...

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Tax Resolution Sales Representative information

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$30K

$78K

$165.5K

How much do tax resolution sales representative jobs pay per year?

As of Jun 20, 2026, the average yearly pay for tax resolution sales representative in the United States is $78,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $90,000.00 per year, depending on experience, location, and employer.

How do tax resolution companies get paid?

Tax resolution companies typically get paid through fees charged to clients, which can include flat fees, hourly rates, or a percentage of the amount saved or resolved. Some companies may also receive commissions or referral fees from third-party service providers, but transparency about payment structures is important for tax resolution sales representatives to understand. Compensation for sales reps often includes commissions based on successful client enrollments or resolutions.

What does a typical day look like for a Tax Resolution Sales Representative?

As a Tax Resolution Sales Representative, your day usually involves reaching out to prospective clients who are seeking help with tax issues, conducting initial consultations to understand their situations, and explaining available solutions. You’ll spend a significant portion of your time managing follow-up communications, working with tax professionals on your team, and updating client records in a CRM system. The role is fast-paced and metrics-driven, offering the chance to build rewarding client relationships and meet (or exceed) personal and team sales goals. You’ll often collaborate with tax attorneys, enrolled agents, and case managers to ensure clients receive comprehensive support throughout the resolution process.

What is a Tax Resolution Sales Representative job?

A Tax Resolution Sales Representative is responsible for connecting with individuals or businesses that have tax-related issues, such as unpaid taxes or IRS disputes. They explain tax relief options, assess clients' situations, and guide them toward a resolution with the help of tax professionals. Their role involves sales, customer service, and educating clients on available solutions. Strong communication and persuasion skills are essential, as they often handle sensitive financial matters.

How to become a certified tax resolution specialist?

To become a certified tax resolution specialist, individuals typically need to complete specialized training programs, gain relevant experience in tax resolution or accounting, and pass a certification exam such as the National Association of Tax Professionals (NATP) or the American Society of Tax Problem Solvers (ASTPS) certification. Continuing education is often required to maintain certification and stay current with tax laws and regulations.

What does a tax resolution specialist do?

A tax resolution specialist helps individuals and businesses resolve tax issues with government agencies by negotiating payment plans, reducing penalties, or settling debts. They analyze financial situations, prepare necessary documentation, and often require knowledge of tax laws and IRS procedures to achieve favorable outcomes.

What are the key skills and qualifications needed to thrive in the Tax Resolution Sales Representative position, and why are they important?

To thrive as a Tax Resolution Sales Representative, you need strong sales acumen, knowledge of tax laws and IRS procedures, and typically previous experience in sales or finance. Familiarity with customer relationship management (CRM) software, tax resolution platforms, and basic office productivity tools is often required. Excellent communication, negotiation, and empathy are crucial soft skills for building trust and guiding clients through stressful financial situations. These competencies are vital to effectively identify client needs, close sales, and ensure a positive client experience in a competitive environment.

Do tax resolution companies really work?

Tax resolution sales representatives work for companies that assist individuals and businesses in resolving tax debt issues with the IRS or state agencies. These companies often provide services such as negotiating payment plans, settling debts, or reducing penalties, and their effectiveness depends on the company's reputation and the specific case. Success rates vary, so it is important to research and choose reputable firms with verified track records.
More about Tax Resolution Sales Representative jobs
What are the most commonly searched types of Tax Resolution Sales Representative jobs? The most popular types of Tax Resolution Sales Representative jobs are:
What job categories do people searching Tax Resolution Sales Representative jobs look for? The top searched job categories for Tax Resolution Sales Representative jobs are:
Infographic showing various Tax Resolution Sales Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 49% Full Time, 6% Part Time, and 44% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $78,042 per year, or $37.5 per hour.

Quality Assurance (QA) Specialist - Tax Resolution Industry

American Tax Defense

Santa Ana, CA • On-site

$22 - $25/hr

Full-time

Posted 25 days ago


Job description

Quality Assurance (QA) Specialist – Tax Resolution Industry ********Full-Time In Office********

Company: American Tax Defense
Location: Santa Ana, California
Employment Type: Full-Time In Office
Department: Operations / Compliance / Quality Assurance
About Us
American Tax Defense is a fast-growing tax resolution firm dedicated to helping individuals and businesses resolve IRS and state tax issues with integrity, professionalism, and outstanding client care. We are seeking an experienced and detail-oriented Quality Assurance (QA) Specialist with tax resolution industry experience to help maintain operational excellence, compliance, and client satisfaction across our organization.
Position Overview
The Quality Assurance Specialist will monitor, review, and evaluate sales and case management interactions to ensure compliance, professionalism, accuracy, and adherence to company standards. This role plays a critical part in improving client experience, reducing escalations, and supporting continuous training and operational growth.
Responsibilities:
  • Review inbound and outbound sales calls for compliance and quality assurance purpose.
  • Monitor tax case manager interactions and client communication quality.
  • Ensure adherence to IRS compliance guidelines and company policies.
  • Audit client files for accuracy, completeness, and proper documentation.
  • Identify trends, recurring issues, and areas needing improvement.
  • Provide coaching feedback to sales representatives and case managers.
  • Assist with training development and quality improvement initiatives.
  • Track QA scores, KPIs, and performance metrics.
  • Work closely with management to improve workflows and customer retention.
  • Report compliance concerns and operational risks to leadership.
  • Maintain confidentiality of sensitive client information.

Qualifications:
  • Minimum 2 years of experience in the tax relief / tax resolution industry.
  • Previous Quality Assurance or Compliance experience is a plus.
  • Strong understanding of IRS tax resolution programs including:
    • Offer in Compromise (OIC).
    • Installment Agreements.
    • Currently Non-Collectible (CNC).
    • Penalty Abatement.
  • Experience reviewing sales calls and client files.
  • Strong communication and coaching skills.
  • Exceptional attention to detail and organization.
  • Ability to work in a fast-paced, high-volume environment.
  • Familiarity with CRM systems and call monitoring platforms.
  • Proficient in Microsoft Office and Google Workspace.

Preferred Qualifications:
  • Experience in call center quality assurance.
  • Knowledge of TCPA and consumer compliance standards.
  • Experience with tax resolution CRMs and dialer systems.
  • Bilingual is a plus.

What We Offer:
  • Competitive pay based on experience.
  • Growth opportunities within a rapidly expanding company.
  • Supportive and energetic work environment.
  • Paid training and ongoing development.
  • Sick pay, Holiday pay.
  • Modern office environment in Santa Ana.