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Task Force Front Office Manager Jobs in California

OLS HOTELS

FRONT OFFICE MANAGER

Fresno, CA · On-site

$64K - $70K/yr

Reports to Front Office Manager * Perform special projects and other responsibilities as assigned ... Participate in hotel committees, MOD program and task force assignments. * Assist the General ...

The Westin Verasa Napa

Front Office Manager

Napa, CA · On-site

$70K - $80K/yr

Front Office Manager, The Westin Verasa, Napa Location: USA-Napa, CA Type: Exempt (Salary). The ... Most work tasks are performed indoors. The temperature is moderate and controlled by the hotel ...

Haiyi Hotels

Front Office Manager

San Francisco, CA · On-site

Haiyi Hotels is looking for an experienced, entrepreneurial, and talented Front Office Manager to join our great team at our Soma Hotels . Haiyi Hotels Management is a new boutique hotelier based in ...

Haiyi Hotels

Front Office Manager

San Francisco, CA

Haiyi Hotels is looking for an experienced, entrepreneurial, and talented Front Office Manager to join our great team at our Soma Hotels . Haiyi Hotels Management is a new boutique hotelier based in ...

La Bahia Hotel and Spa

Front Office Manager

Santa Cruz, CA · On-site

$80K - $90K/yr

The Ideal candidate for Front Office Manager will be an inspirational leader with a passion for crafting exceptional guest experiences leading to great guest satisfaction returning guests, a talent ...

TREE ACADEMY

Front Office Manager

West Hollywood, CA · On-site

$26/hr

The ideal candidate will be adept at handling a variety of tasks with a positive attitude and a ... Maintain a clean and organized front office area * Manage inventory for office supplies, facilities ...

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Task Force Front Office Manager information

What is a task force front office manager?

A Task Force Front Office Manager is a hospitality professional who temporarily fills in for the front office manager position at hotels or resorts, often during transitions, staff shortages, or to support new openings. Their primary responsibilities include overseeing guest services, supervising front desk staff, ensuring smooth check-in and check-out processes, and maintaining high customer service standards. Task Force Front Office Managers are usually experienced managers who can quickly adapt to new environments and implement best practices. They help maintain continuity and operational efficiency until a permanent manager is in place.

What are the key skills and qualifications needed to thrive as a task force front office manager?

To thrive as a Task Force Front Office Manager, you typically need experience in hospitality management, strong organizational abilities, and proficiency in front office operations. Familiarity with property management systems (PMS) like Opera, as well as knowledge of reservation and billing software, is essential. Excellent communication, leadership, and problem-solving skills help you adapt quickly and support teams during transitions or periods of high demand. These capabilities ensure smooth front desk operations, maintain guest satisfaction, and uphold service standards in dynamic environments.

What are some common challenges faced by task force front office managers when supporting multiple properties?

Task Force Front Office Managers often face the challenge of quickly adapting to different property cultures, systems, and team dynamics. Since they are brought in on a temporary basis, they must rapidly assess operational needs, build rapport with new staff, and implement best practices without disrupting established workflows. Flexibility, strong communication skills, and the ability to lead teams through change are essential for success in this role. While rewarding, the position requires resilience and adaptability to meet the unique demands of each assignment.
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What job categories do people searching Task Force Front Office Manager jobs in California look for? The top searched job categories for Task Force Front Office Manager jobs in California are:
What cities in California are hiring for Task Force Front Office Manager jobs? Cities in California with the most Task Force Front Office Manager job openings:
Task Force Front Office Manager jobs near you
Infographic showing various Task Force Front Office Manager job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

FRONT OFFICE MANAGER

OLS HOTELS

Fresno, CA • On-site

$64K - $70K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

About our company:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. https://www.springboardhospitality.com/
Primary mission:
Direct and supervise the daily operations of the hotel's front office within corporate and hotel guidelines to provide the highest standards of courteous service while permitting acceptable profit levels. Position supervises daily operations in maintaining the Front Desk and Guest Services operating efficiently and effectively. Position also supervises other areas as Manager on Duty of Hotel in the absence of other supervisory personnel.
SCOPE OF WORK + TEAM
  • Reports to Front Office Manager
  • Perform special projects and other responsibilities as assigned.
  • Participate in hotel committees, MOD program and task force assignments.
  • Assist the General Manager in all areas requested and act in his/her place during his/her absence

RESPONSIBILITIES
  • Review VIP reservations, amenity orders, and resumes for incoming and in-house guests. Update the computer system by inputting inventory and non-inventory groups. Control suites to ensure suites and special blocks are handled correctly. Communicate with other departments to ensure proper handling of guests and groups. Maintain contact with Reservation and Sales regarding requests for suites, special accommodations, etc. Maintain control over rate changes on in-house guests.
  • Compute daily payroll, schedules, and other reports. Analyze data and make decisions based on previous experience and knowledge of circumstances to prepare daily forecast of expected arrivals and departures.
  • Performing front desk supervisor duties; handling cash, making change and balancing an assigned house bank. Accept and record vouchers, credit cards/travelers checks, and other forms of payment. Count cash and other methods of payment at the end of the shift to verify and balance the house bank.
  • Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Plan and implement detailed steps by using experienced judgment and discretion.
  • Communicate effectively both verbally and in writing to provide clear direction to staff. Observe performance and encourage improvement. Administration of disciplinary procedures. Monitor lobby traffic and makes staffing adjustments accordingly.
  • Organize and coordinate all front office meetings. Attend mandatory hotel meetings, representing the front office in the absence of the Director of Front Office Operations.
  • Monitor and report on expenses (Payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality service.
  • Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/ improve guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.

EXPERIENCE:
  • Prior Experience:
    • 3+ years of employment in a related position with this company or other organization(s).
  • IT Expertise:
    • Advanced knowledge of computer software (including Microsoft Office, outlook, Oprah PMS) and web analytics tools is preferred.
    • Ability to operate a computer, calculator, phone switchboard/console, printer, radio-blue tooth
  • Education:
    • Two-Year College Degree or equivalent required
  • Subject Expertise:
    • Requires thorough knowledge of the Front Office Operation
    • Requires Supervisory/Management skills
    • Must maintain a warm and friendly demeanor; maintains composure and objectivity when needed
    • Very good telephone and guest relations etiquette and skills
    • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
    • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
    • Must be service oriented with excellent customer service and sales skills
    • Must be able to effectively communicate to guests, management, and coworkers
    • Good written/verbal communication skills;
    • Must be energetic and outgoing
    • Must possess excellent interpersonal and organizational skills
    • Must be able to follow directions with attention to detail, speed and accuracy
    • Must be a team player with the ability to work under minimal supervision
    • Must be able to multi-task in a fast-paced work environment
    • Must be able to understand and work with basic financial information and solve basic arithmetic problems
    • Must be able to type 45 wpm and have the ability to input data and access information on the computer
    • Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:
  • Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
  • Demonstrate a working knowledge of all company safety and security procedures.
  • Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
  • Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Benefits:
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
Full Time Benefits
  • Competitive Base Salary
  • PTO
  • Medical, Dental, Vision, Life, Pet Insurance
  • 401K
  • Costco Membership
  • Bereavement Leave
  • Management Contract Referral Program
  • Education Assistance

Additional Per Position
  • Employee Rates at all of Springboard Hospitality's 35+ Hotels
  • Monthly Cell Phone Stipend
  • Dry Cleaning Services
  • Hotel Level Executive Bonus Program
  • Retention Bonuses
  • Lead Share Program
  • Associate of the Month/Quarter & Company-wide Associate of the Year Programs
  • Associate Referral Bonus Program

Springboard Hospitality Core Values:
  • CONNECTED. We are plugged into people, technology and the cutting edge of culture.
  • INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
  • COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
  • PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
  • DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

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