Talent Development Manager Jobs in Arizona (NOW HIRING)

WHAT WE OFFER:

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POSITION OVERVIEW:

The Workforce Training & Development Manager is responsible for designing, implementing, and managing training programs that develop a highly skilled, compliant, and safety‑focused workforce for commercial HVAC and plumbing operations. This role also supports and administers the company’s NCCER Apprenticeship Program, ensures accurate training and apprenticeship documentation, and represents the company at trade competitions and recruitment events in partnership with the Talent Acquisition team.

ESSENTIAL DUTIES & RESPONCIBILITIES

Training Strategy & Program Development

• Develop and execute a comprehensive workforce training strategy for commercial HVAC and plumbing trades.
• Design onboarding, technical, safety, leadership, and continuing education programs for field and office employees.
• Align training initiatives with company growth plans, Arizona labor demands, and emerging technologies (e.g., building automation, refrigerant transitions, energy efficiency).

Technical & Trade Training

• Oversee hands‑on and classroom training in areas including:
  • Commercial HVAC systems (DX, RTUs, chillers, boilers, hydronics)
  • Commercial plumbing systems (code compliance, backflow prevention; medical gas exposure preferred)
  • Controls, diagnostics, and preventative maintenance best practices
• Coordinate technician progression and skills assessments.
• Ensure technicians maintain required certifications (EPA 608, OSHA, manufacturer certifications).

NCCER Apprenticeship Program Administration

• Assist with administration of the NCCER Apprenticeship Program, including:
  • Maintaining apprentice records, transcripts, and credentials
  • Ensuring compliance with NCCER administrative, documentation, and reporting requirements
  • Tracking OJT hours, classroom instruction, competencies, and assessments
  • Coordinating audits, verifications, and program updates as required
• Serve as a liaison between operations, instructors, and program sponsors to support apprentice success and progression.

Safety & Compliance

• Deliver and monitor OSHA‑compliant safety training (OSHA 10/30, heat illness prevention, lockout/tagout, confined space).
• Ensure training compliance with Arizona regulations, local codes, and company safety standards.
• Maintain accurate, audit‑ready training and safety records.

Leadership & Career Development

• Develop leadership training programs for foremen, supervisors, and field leaders.
• Establish clear career pathways for apprentices, technicians, and leadership roles.
• Partner with managers to support employee development, performance improvement, and retention.

Talent Pipeline, Recruitment & Industry Representation

• Partner with the Human Resources Manager and Talent Acquisition Specialist to support workforce recruiting efforts.
• Represent the company at:
  • Trade competitions
  • Recruitment job fairs
  • Trade schools, high schools, community colleges, and industry events
• Support internship, apprenticeship, and early‑career talent programs in the Phoenix metro area.
• Promote the company’s training culture, career opportunities, and employer brand.

Metrics, Reporting & Continuous Improvement

• Track training effectiveness, apprentice progression, certifications, and ROI.
• Prepare reports for leadership on workforce readiness and development metrics.
• Manage training budgets, schedules, vendors, and training resources.

QUALIFICATIONS

Required

• 5+ years’ experience in workforce training, learning & development, or technical training within commercial HVAC, plumbing, construction, or skilled trades.
• Working knowledge of commercial HVAC and/or plumbing field operations.
• Experience with NCCER apprenticeship programs or similar structured trade training programs.
• Familiarity with OSHA safety requirements and compliance training.
• Strong organizational, documentation, and record‑keeping skills.
• Excellent communication and facilitation skills.
• Valid driver’s license and ability to travel to job sites and events.

Preferred

• Bachelor’s degree in training & development, Education, HR, Engineering, or Construction Management.
• Bilingual (English/Spanish).
• Experience in the Arizona or Southwest construction market.
• Experience working with trade competitions, workforce development programs, or industry associations.
• LMS experience and manufacturer training platform knowledge.

Physical & Work Environment

• Frequent travel throughout the Phoenix metro area.
• Occasional outdoor work and exposure to Arizona heat.
• Ability to lift materials and equipment up to 25 lbs.