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Table Games Supervisor Jobs in Massachusetts (NOW HIRING)

Monitors guest activity while at tables and maintains open communication with supervisors regarding table games activities. * Ensures compliance with all gaming regulations and house policies and ...

Monitors guest activity while at tables and maintains open communication with supervisors regarding table games activities. * Ensures compliance with all gaming regulations and house policies and ...

Monitors guest activity while at tables and maintains open communication with supervisors regarding table games activities. * Ensures compliance with all gaming regulations and house policies and ...

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Table Games Supervisor information

See Massachusetts salary details

$10

$30

$52

How much do table games supervisor jobs pay per hour?

As of May 27, 2026, the average hourly pay for table games supervisor in Massachusetts is $30.45, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $35.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Table Games Supervisor, and why are they important?

To thrive as a Table Games Supervisor, you need a solid understanding of casino games, gaming regulations, and supervisory experience, often supported by a high school diploma or equivalent. Familiarity with casino management systems, surveillance technology, and sometimes gaming licensure are typically required. Strong leadership, conflict resolution, and communication skills help manage staff, resolve disputes, and ensure customer satisfaction. These skills are crucial for maintaining game integrity, regulatory compliance, and a positive gaming environment.

What are some common challenges faced by Table Games Supervisors, and how can they be managed effectively?

Table Games Supervisors often encounter challenges such as handling player disputes, ensuring all gaming procedures are followed, and maintaining game integrity under pressure. Balancing customer service with strict regulatory compliance can be demanding, especially during busy periods. Effective supervisors rely on clear communication, keen observation, and quick decision-making to manage these situations, while fostering teamwork among dealers and maintaining a positive gaming environment.

What are Table Games Supervisors?

Table Games Supervisors are professionals in casinos who oversee the operation of table games such as blackjack, poker, and roulette. They monitor the gaming area to ensure that games are conducted fairly and according to casino rules and regulations. Their responsibilities include managing dealers, resolving disputes, handling irregularities, and providing excellent customer service to patrons. Additionally, they help prevent cheating and ensure compliance with gaming laws. Their role is crucial in maintaining a safe, fun, and efficient gaming environment.

What is the difference between Table Games Supervisor vs Dealer?

AspectTable Games SupervisorDealer
CredentialsGaming license, experience in table gamesGaming license, training in specific game rules
Work EnvironmentCasino floor overseeing dealers and game operationsCasino floor conducting games directly with players
Industry UsageSupervises multiple tables and staffOperates individual game tables
Search IntentManagement, oversight, leadership rolesPlaying, dealing, or entry-level roles

The main difference is that a Table Games Supervisor oversees multiple game tables and staff, ensuring smooth operations, while a Dealer directly conducts games at individual tables. The supervisor has more responsibilities in management and oversight, whereas the dealer focuses on game execution and customer interaction.

What are popular job titles related to Table Games Supervisor jobs in Massachusetts? For Table Games Supervisor jobs in Massachusetts, the most frequently searched job titles are:
What are popular job titles related to Table Games Supervisor jobs in MA? For Table Games Supervisor jobs in MA, the most frequently searched job titles are:
Supervisor - Table Games

Part-time

Posted yesterday


Bally's rating

6.3

Company rating: 6.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies


Job description

Supervisor - Table Games

Job Category: Gaming - Table Games

Part-Time

Location: Tiverton, RI 02878, USA

Description

Job Responsibilities:

  • Implements customer service programs in responsible areas.
  • Monitors guest satisfaction during conduct of Table Games.
  • Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
  • Directly supervise operation and conduct of assigned table games.
  • Accurately rates player action in Table Management System.
  • Accurately verifies payoffs of wagers.
  • Tracks game bankroll and win / loss of responsible games.
  • Responsible for training, supervision and conduct of dealers.
  • Responsible for safety and security of gaming equipment and company assets.
  • Evaluates probationary employees and Dealers job performance.
  • Initiates request for performance documentation.
  • Ensures compliance with Federal and State gaming regulations.
  • Supports company objectives, procedures and internal controls.
  • Implements and reports violations of company EEO policy.
  • Responsible for accuracy of documentation and paperwork.
  • May act as a Floor Manager

Working Conditions:

  • Mostly indoors and generally climate-controlled environment, occasionally outdoors
  • Noise, smoke, and odors
  • Working with others and independently

Qualifications

Experience

Preferred: Strong table game(s) dealing, supervisory and customer service skills. Three Years of appropriate Table Games experience. Knowledgeable of casino games rules and regulations for at least 2 major table games. Ability to write reports. Ability to calculate mathematical solutions. Excellent customer service skills. Strong Management Skills. Excellent Communication Skills. Ability to evaluate personnel. Reading, writing, mathematics, good vision, speaking, hearing, sitting, walking, standing, use of keyboard, use of telephone, working under time pressure and working rapidly for long periods. Must be able to lift 25 pounds. Must be able to walk/stand during shift without restriction. Must be able to work in a loud, smoky environment.

Licenses & Certifications

Required: RI Lottery License Ops

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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