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Tcm Jobs (NOW HIRING)

TCM Bank

COLLECTIONS COUNSELOR

Tampa, FL · On-site

$51K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the ...

A Caring Alternative

TCM Extender

Morganton, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have at least one year of paid experience working directly with the TCM eligible population. A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral ...

AVIVO

Case Manager, TCM & Avivo Village

Minneapolis, MN · On-site

$28.71 - $35.89/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

In collaboration with TCM leadership, assess residents' eligibility for Adult Mental Health Targeted Case Management and other programs and services, educate residents and staff about eligibility ...

El Paso Child Guidance Center

TCM Care Coordinator

El Paso, TX · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TCM Care Coordinator Position type: Pay range: $ 18.75/hr. Location: 2701 Yandell Dr. El Paso, Texas 79903 1 vacancy Benefits: We offer our team - * Medical, dental, and vision insurance and 401(k)

AVIVO

Case Manager, TCM & Avivo Village

Minneapolis, MN · On-site

$28.71 - $35.89/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

In collaboration with TCM leadership, assess residents' eligibility for Adult Mental Health Targeted Case Management and other programs and services, educate residents and staff about eligibility ...

El Paso Child Guidance Center

TCM Care Coordinator

El Paso, TX · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TCM Care Coordinator Position type: Pay range: $ 18.75/hr. Location: 2701 Yandell Dr. El Paso, Texas 79903 1 vacancy Benefits: We offer our team - * Medical, dental, and vision insurance and 401(k)

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How much do tcm jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for tcm in the United States is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.04 per hour, depending on experience, location, and employer.

What is a TCM?

A TCM (Target Case Manager) job typically involves managing and coordinating services for clients in healthcare, social work, or rehabilitation settings. TCM professionals assess client needs, develop care plans, and connect them with appropriate resources to improve their well-being. They work closely with medical providers, social workers, and community agencies to ensure comprehensive support. Strong organizational and communication skills are essential for success in this role.

What does a TCM do?

A typical day for a TCM practitioner involves meeting with clients to conduct holistic assessments, diagnosing health concerns according to TCM principles, and developing personalized treatment plans that may include acupuncture, herbal remedies, and lifestyle recommendations. You might also spend time preparing herbal formulas, documenting patient progress, and collaborating with other healthcare providers for integrated care. Administrative tasks like scheduling, maintaining records, and staying updated with continuing education are also common. This role offers a dynamic mix of direct patient care and ongoing professional development in natural healthcare settings.

What are the key skills and qualifications needed to thrive in the TCM position, and why are they important?

To thrive as a TCM (Traditional Chinese Medicine) practitioner, you typically need formal education in TCM, licensure or certification as required by your region, and a deep understanding of herbal medicine, acupuncture, and diagnostic techniques. Familiarity with electronic health records (EHR), herbal prescription software, and acupuncture tools is also important. Excellent communication skills, empathy, and cultural sensitivity help build strong relationships with clients and colleagues. These capabilities are essential for delivering safe, personalized, and effective holistic healthcare to a diverse patient population.

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TCM jobs near you
Infographic showing various Tcm job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,538 per year, or $21.9 per hour.

COLLECTIONS COUNSELOR

TCM Bank

Tampa, FL • On-site

$51K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA.
SUMMARY:
The Collections Counselor is responsible for collections and performance monitoring (via alerts supplied by a third-party vendor) of the Bank's small business credit card portfolio. This role is designed to be consultative to the customer with collection of the delinquency a natural outgrowth of these consultative efforts. The position also performs collection related duties including, but not limited to, daily interaction with outsourced collection vendors, assisting on the collection efforts of late-stage consumer and business delinquencies, and processing of requests for hardships/workouts. Work requires judgment, initiative, tact, and compliance with all applicable laws and regulations. Procedures are generally well defined; supervision is received in policy and interpretive matters.
DUTIES & RESPONSIBILITIES:
  1. Manages inbound and outbound calls and communications related to small business accounts, which includes determining reasons for delinquency and establishing payment plans to cure account delinquencies.
  2. Establish and maintain rapport with habitually delinquent small business cardholders. and/or accounts in hardship/workout programs.
  3. Tactfully educate the cardholder while providing long term solutions to delinquency.
  4. Use problem solving techniques to help overcome cardholder objections.
  5. Negotiate suitable pay arrangements while stressing urgency and follow up as needed.
  6. Assist in the collection efforts of late-stage consumer delinquencies as needed.
  7. Perform monthly reconciliations on invoices presented by outside collection and/or recovery agencies (consumer and small business related).
  8. Work with AVP Collections to continually refine the performance monitoring tools used on the small business card portfolio.
  9. Adhere to Collection Policies and follow established procedures (i.e., Collection, Operating, Recovery, etc.).
  10. Comply with appropriate regulations (i.e., Fair Debt Collection Practices Act [FDCPA], Fair Credit Reporting Act [FCRA], and Equal Credit Opportunity Act - a.k.a. REG. B [ECOA], Service Members Civil Relief Act [SCRA], Bankruptcy Reform Act [BRA], etc.).
  11. Leverage Agent Bank Relationship where appropriate to achieve success in collection efforts.
  12. Keep current with the activities and pronouncements of the CFPB and ensure that the Bank's collection activities foster compliance with these activities/pronouncements.
  13. Assists in the completion of vendor research requests.
  14. Other duties as assigned.

QUALIFICATIONS:
  • High School Diploma or its equivalent. Some college experience preferred.
  • Minimum of 3 to 5 years work experience in a general business atmosphere with a focus on customer service and collections.
  • Experienced in delivering a high level of customer service using effective professional communication skills.
  • Above average understanding of and work experience within the financial services industry is strongly preferred.
  • Must have intermediate skills in Excel, Word, and Outlook.
  • Physical Requirements: None
  • Highly organized with excellent attention to detail; effective interpersonal skills; timely completion of all tasks.

TCM Bank, N.A. embraces the diversity of its applicants and employees and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by applicable law.
The actual compensation offered to the candidate will be finalized at the offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, etc. The offer rate represents one component of TCM Bank's total compensation package. Employees will also receive several benefits as listed below. Other compensation for this position may include bonus eligibility in the TCM Bank Annual Bonus Plan.
Benefits Offered:
  • Competitive medical, dental and vision benefits
  • 401(k) and Roth 401(k) retirement plans with company match
  • Flexible spending accounts (medical and dependent care)
  • Company-paid parental leave
  • Educational assistance
  • Company-paid continuing education credits
  • Paid employee assistance program
  • 12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. (More than your average company!)
  • Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA or will be willing to relocate (TCM does not provide relocation).
No sponsorships available for this position.
Principals Only. No Agencies Please.

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