Customer Care Associate I
$13.75 - $19/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as ...
Customer Care Associate I
$13.75 - $19/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as ...
Customer Care Associate I
$13.50 - $18.50/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as ...
Customer Care Associate I
$13.50 - $18.50/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as ...
Customer Care Associate I
$13.50 - $18.75/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as ...
Customer Care Associate I
$13.50 - $18.75/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as ...
Clinical Care Navigator (EAP Onsite)
Atlanta, GA · On-site
$38.46 - $48.71/hr
Reporting to a Clinical Manager, Clinical Operations and partnering with Customer Success, the EAP ... Care conversion * Quality * Customer Satisfaction * Member Satisfaction What you'll bring:
Clinical Care Navigator (EAP Onsite)
Atlanta, GA · On-site
$38.46 - $48.71/hr
Reporting to a Clinical Manager, Clinical Operations and partnering with Customer Success, the EAP ... Care conversion * Quality * Customer Satisfaction * Member Satisfaction What you'll bring:
Care Manager
Asheville, NC · On-site
$45K/yr
... Program (EAP) ● Perks @ Clarvida - national discounts on shopping, travel, Verizon, and ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Care Manager
Asheville, NC · On-site
$45K/yr
... Program (EAP) ● Perks @ Clarvida - national discounts on shopping, travel, Verizon, and ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Care Manager
Asheville, NC · On-site
$45K/yr
... EAP) Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Care Manager
Asheville, NC · On-site
$45K/yr
... EAP) Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Care Manager
Asheville, NC · On-site
$45K/yr
... Program (EAP) ● Perks @ Clarvida - national discounts on shopping, travel, Verizon, and ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Quick apply
Care Manager
Asheville, NC · On-site
$45K/yr
... Program (EAP) ● Perks @ Clarvida - national discounts on shopping, travel, Verizon, and ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Care Manager
Asheville, NC · On-site
... Program (EAP) ● Perks @ Clarvida - national discounts on shopping, travel, Verizon, and ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Quick apply
Care Manager
Asheville, NC · On-site
... Program (EAP) ● Perks @ Clarvida - national discounts on shopping, travel, Verizon, and ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Customer Care Associate I
$15.50 - $21.25/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as ...
Customer Care Associate I
$15.50 - $21.25/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as ...
Clinical Care Navigator (EAP Onsite)
Austell, GA · On-site
$38.46 - $48.71/hr
Reporting to a Clinical Manager, Clinical Operations and partnering with Customer Success, the EAP ... Care conversion * Quality * Customer Satisfaction * Member Satisfaction What you'll bring:
Quick apply
Clinical Care Navigator (EAP Onsite)
Austell, GA · On-site
$38.46 - $48.71/hr
Reporting to a Clinical Manager, Clinical Operations and partnering with Customer Success, the EAP ... Care conversion * Quality * Customer Satisfaction * Member Satisfaction What you'll bring:
Care Manager
Asheville, NC · On-site +1
$45K/yr
... Program (EAP) • Perks @ Clarvida - national discounts on shopping, travel, Verizon, and ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Care Manager
Asheville, NC · On-site +1
$45K/yr
... Program (EAP) • Perks @ Clarvida - national discounts on shopping, travel, Verizon, and ... Care Manager, Tailored Care Management, Behavioral Health, Substance Use, Developmental ...
Care Manager
Selbyville, DE · On-site
... care, food service, housekeeping, laundry, behavior management, socialization, and activities ... Employee Assistance Program (EAP) * 401(k) Retirement with Company Match * Paid Time Off (PTO) and ...
Quick apply
Care Manager
Selbyville, DE · On-site
... care, food service, housekeeping, laundry, behavior management, socialization, and activities ... Employee Assistance Program (EAP) * 401(k) Retirement with Company Match * Paid Time Off (PTO) and ...
Care Manager
Selbyville, DE · On-site
$19 - $23/hr
... care, food service, housekeeping, laundry, behavior management, socialization, and activities ... Employee Assistance Program (EAP) * 401(k) Retirement with Company Match * Paid Time Off (PTO) and ...
Care Manager
Selbyville, DE · On-site
$19 - $23/hr
... care, food service, housekeeping, laundry, behavior management, socialization, and activities ... Employee Assistance Program (EAP) * 401(k) Retirement with Company Match * Paid Time Off (PTO) and ...
Care Manager
Selbyville, DE · On-site
$19 - $23/hr
... care, food service, housekeeping, laundry, behavior management, socialization, and activities ... Employee Assistance Program (EAP) * 401(k) Retirement with Company Match * Paid Time Off (PTO) and ...
Care Manager
Selbyville, DE · On-site
$19 - $23/hr
... care, food service, housekeeping, laundry, behavior management, socialization, and activities ... Employee Assistance Program (EAP) * 401(k) Retirement with Company Match * Paid Time Off (PTO) and ...
Clinical Care Navigator (EAP Onsite)
Douglasville, GA · On-site
$38.46 - $48.71/hr
Reporting to a Clinical Manager, Clinical Operations and partnering with Customer Success, the EAP ... Care conversion * Quality * Customer Satisfaction * Member Satisfaction What you'll bring:
Quick apply
Clinical Care Navigator (EAP Onsite)
Douglasville, GA · On-site
$38.46 - $48.71/hr
Reporting to a Clinical Manager, Clinical Operations and partnering with Customer Success, the EAP ... Care conversion * Quality * Customer Satisfaction * Member Satisfaction What you'll bring:
Care Manager Extender
Asheville, NC · On-site
$17/hr
... EAP) Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage ... Care Manager Extender, Behavioral Health Support, Tailored Care Management, Outreach Coordinator ...
Care Manager Extender
Asheville, NC · On-site
$17/hr
... EAP) Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage ... Care Manager Extender, Behavioral Health Support, Tailored Care Management, Outreach Coordinator ...
Care Manager
Kennett Square, PA · On-site
$20 - $22/hr
... care, food service, housekeeping, laundry, behavior management, socialization, and activities ... Program (EAP) 401(k) Retirement with Company Match Paid Time Off (PTO) and Holidays Tuition ...
Care Manager
Kennett Square, PA · On-site
$20 - $22/hr
... care, food service, housekeeping, laundry, behavior management, socialization, and activities ... Program (EAP) 401(k) Retirement with Company Match Paid Time Off (PTO) and Holidays Tuition ...
NY · On-site
$23.08 - $25/hr
Care Manager Salary: $23.08-$25.00 per hour Status: Full-Time, Non-Exempt, 40 hours weekly ... Employee assistance program (EAP). * Pet insurance. Our Mission: Family Services brings people ...
Quick apply
NY · On-site
$23.08 - $25/hr
Care Manager Salary: $23.08-$25.00 per hour Status: Full-Time, Non-Exempt, 40 hours weekly ... Employee assistance program (EAP). * Pet insurance. Our Mission: Family Services brings people ...
Customer Care Associate - Bilingual
$14 - $19.25/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. * Demonstrate flexibility in areas such as ...
Customer Care Associate - Bilingual
$14 - $19.25/hr
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. * Demonstrate flexibility in areas such as ...
Customer Care Associate I
$13.50 - $18.75/hr
Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever changing information to ensure accuracy when dealing with ...
Customer Care Associate I
$13.50 - $18.75/hr
Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever changing information to ensure accuracy when dealing with ...
Eap Care Manager information
See salary details
$26K - $32.8K
5% of jobs
$32.8K - $39.5K
11% of jobs
$41.9K is the 25th percentile. Wages below this are outliers.
$39.5K - $46.3K
26% of jobs
The median wage is $49K / yr.
$46.3K - $53.1K
21% of jobs
$59.6K is the 75th percentile. Wages above this are outliers.
$53.1K - $59.9K
13% of jobs
$59.9K - $66.6K
7% of jobs
$66.6K - $73.4K
6% of jobs
$73.4K - $80.2K
3% of jobs
$80.2K - $87K
5% of jobs
$87K - $93.7K
1% of jobs
$93.7K - $100.5K
1% of jobs
$26K
$56.4K
$100.5K
How much do eap care manager jobs pay per year?
As of Jun 16, 2026, the average yearly pay for eap care manager in the United States is $56,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $64,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an EAP Care Manager, and why are they important?
To thrive as an EAP Care Manager, you need a background in mental health or social work—typically with a relevant degree and professional licensure (such as LCSW, LPC, or LMFT)—and strong case management skills. Familiarity with electronic case management systems, telehealth platforms, and EAP-related documentation is important for daily operations. Exceptional interpersonal skills, active listening, and the ability to maintain confidentiality help build trust with clients and coordinate care effectively. These skills enable EAP Care Managers to provide timely, appropriate support and referrals, ensuring employee well-being and organizational productivity.
What is the difference between Eap Care Manager vs Eap Counselor?
| Aspect | Eap Care Manager | Eap Counselor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in social work, psychology, or related field; certifications vary | Requires a master's degree in counseling, psychology, or social work; licensure often needed |
| Work Environment | Corporate settings, employee assistance programs, healthcare organizations | Clinics, private practices, mental health facilities |
| Employer & Industry | Employers offering employee support services, healthcare providers |
The Eap Care Manager primarily coordinates employee assistance programs, focusing on case management and resource connection, often with less direct counseling. In contrast, Eap Counselors provide direct mental health counseling and therapy. While both roles require related credentials and work within similar environments, their core responsibilities differ, with Care Managers emphasizing coordination and support, and Counselors focusing on clinical treatment.
How does an EAP Care Manager typically collaborate with other healthcare professionals and organizational staff?
EAP Care Managers frequently work in close collaboration with clinicians, HR professionals, and external providers to ensure employees receive timely and effective support. This often involves coordinating referrals, sharing relevant case information (while maintaining confidentiality), and participating in multidisciplinary meetings to discuss complex cases. By fostering open communication and leveraging each team member’s expertise, EAP Care Managers help deliver comprehensive care and facilitate successful outcomes for employees seeking assistance.
What is an EAP Care Manager?
An EAP Care Manager is a professional who helps employees access and coordinate services offered through an Employee Assistance Program (EAP). These services often include short-term counseling, referrals to mental health professionals, and support for issues like stress, substance abuse, or work-life balance. EAP Care Managers assess individuals' needs, create care plans, and follow up to ensure employees receive appropriate support. Their goal is to help employees resolve personal or work-related problems that may affect job performance, well-being, or health.
More about Eap Care Manager jobs
What cities are hiring for Eap Care Manager jobs? Cities with the most Eap Care Manager job openings:
What states have the most Eap Care Manager jobs? States with the most job openings for Eap Care Manager jobs include:
What job categories do people searching Eap Care Manager jobs look for? The top searched job categories for Eap Care Manager jobs are:
Job description
Customer Service Representative
Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls. Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer administrative concerns as the first line of contact - this may include claim resolutions and other expressions of dissatisfaction. Assists efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assists in the mentoring and training of new staff. Assumes full responsibility for self-development and career progression; proactively seek and participate in ongoing training sessions (formal and informal). Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrates flexibility in areas such as job duties and schedule in order to aid in better serving members and help Magellan achieve its business and operational goals. Educates providers on how to submit claims and when/where to submit a treatment plan. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members on Magellan's appeal process. Leads or participates in activities as requested that help improve Care Center performance, excellence and culture. Links or makes routine referrals and triage decisions not requiring clinical judgment. Performs necessary follow-up tasks to ensure member or provider needs are completely met. Provides information regarding Magellan's in-network and out-of-network reimbursement rates and states multiple networks to providers. Refers callers requesting provider information to Provider Services regarding Magellan's professional provider selection criteria and application process. Refers patients/EAP clients to the Magellan's Care Management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. Support team members and participate in team activities to help build a high-performance team. Thoroughly documents customers' comments/information and forwards required information to the appropriate staff.
Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously.
Work Experience: Customer Service
Education: High School Diploma or GED (Required), Associates (Preferred), Bachelors (Preferred)
About Saviance
Sourced by ZipRecruiter
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. We bring twenty three years of experience to the table. Our consultants are qualified experts and extremely talented. We understand the business behind the technology, and work with many of the top Fortune 100 companies and provide innovative, scalable, robust and secure solutions. At the forefront of the Staffing and IT Solutions industry, Saviance is certified by NMSDC as a Tier 1, Minority Business Enterprise (MBE) . We are a self- certified Small Business and self- certified Woman Owned Business committed to maximizing global workforce solutions on behalf of our clients, empowering businesses and talent through applied human intelligence. We are a Diversity Supplier with global reach specializing in a business services blend of talent, technology, and a relentless commitment to customer success. It’s our diversity that’s acts as a core component of our culture, our approach to business, and the opportunities we provide to our clients and our employees.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
East Rutherford, NJ, US
Year founded
1999