Develop a working understanding of underlying systems (e.g., proprietary platforms, EHRs ... as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical ...
Develop a working understanding of underlying systems (e.g., proprietary platforms, EHRs ... as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical ...
Description Alliance Technical Group is a leading provider of systems and services for stack ... This position requires self-management of schedules, work priorities, customer requests, etc.
Description Alliance Technical Group is a leading provider of systems and services for stack ... This position requires self-management of schedules, work priorities, customer requests, etc.
You will be instrumental in designing workflows, establishing operational rigor, and ensuring a high-quality employee experience. HRIS Implementation & Management * Play a key role in evaluating ...
You will be instrumental in designing workflows, establishing operational rigor, and ensuring a high-quality employee experience. HRIS Implementation & Management * Play a key role in evaluating ...
Alliance Technical Group is a leading provider of systems and services for stack emissions ... This position requires self-management of schedules, work priorities, customer requests, etc.
Alliance Technical Group is a leading provider of systems and services for stack emissions ... This position requires self-management of schedules, work priorities, customer requests, etc.
Alliance Technical Group is a leading provider of systems and services for stack emissions ... This position requires self-management of schedules, work priorities, customer requests, etc.
Quick apply
Alliance Technical Group is a leading provider of systems and services for stack emissions ... This position requires self-management of schedules, work priorities, customer requests, etc.
Implementation Engineer I
Austin, TX · On-site
Alliance Technical Group is a leading provider of systems and services for stack emissions ... This position requires self-management of schedules, work priorities, customer requests, etc.
Implementation Engineer I
Austin, TX · On-site
Alliance Technical Group is a leading provider of systems and services for stack emissions ... This position requires self-management of schedules, work priorities, customer requests, etc.
Description Alliance Technical Group is a leading provider of systems and services for stack ... This position requires self-management of schedules, work priorities, customer requests, etc.
Description Alliance Technical Group is a leading provider of systems and services for stack ... This position requires self-management of schedules, work priorities, customer requests, etc.
Implementations Manager-Data Centers
Austin, TX · On-site
$150K/yr
This typically includes the installation of IT equipment racks, electrical distribution, aisle containment systems, and data cable infrastructure. The Implementation Manager will manage multiple ...
Implementations Manager-Data Centers
Austin, TX · On-site
$150K/yr
This typically includes the installation of IT equipment racks, electrical distribution, aisle containment systems, and data cable infrastructure. The Implementation Manager will manage multiple ...
Staff Systems Implementation Engineer
Austin, TX · On-site
$198K - $268K/yr
Within the CE-Systems implementation team we support the delivery of soft IP to both internal teams ... System interconnect & protocols * Verilog RTL design * Data management, Artifactory, LakeFS ...
Staff Systems Implementation Engineer
Austin, TX · On-site
$198K - $268K/yr
Within the CE-Systems implementation team we support the delivery of soft IP to both internal teams ... System interconnect & protocols * Verilog RTL design * Data management, Artifactory, LakeFS ...
Staff Systems Implementation Engineer
Austin, TX · Hybrid
$198K - $268K/yr
Within the CE-Systems implementation team we support the delivery of soft IP to both internal teams ... System interconnect & protocols * Verilog RTL design * Data management, Artifactory, LakeFS ...
Staff Systems Implementation Engineer
Austin, TX · Hybrid
$198K - $268K/yr
Within the CE-Systems implementation team we support the delivery of soft IP to both internal teams ... System interconnect & protocols * Verilog RTL design * Data management, Artifactory, LakeFS ...
You know how to run a complex implementation by managing vendors, aligning stakeholders, and holding a timeline. You bring the analytical depth to configure and leverage the system in a way that ...
You know how to run a complex implementation by managing vendors, aligning stakeholders, and holding a timeline. You bring the analytical depth to configure and leverage the system in a way that ...
Director, Integration Management
Austin, TX · On-site
$111K - $150K/yr
As part of the team that integrates newly acquired firms into NFP, the Implementation Manager will ... Integrate with other platform system teams to ensure that end-users in their deployment are ready ...
New
Director, Integration Management
Austin, TX · On-site
$111K - $150K/yr
As part of the team that integrates newly acquired firms into NFP, the Implementation Manager will ... Integrate with other platform system teams to ensure that end-users in their deployment are ready ...
New
You know how to run a complex implementation by managing vendors, aligning stakeholders, and holding a timeline. You bring the analytical depth to configure and leverage the system in a way that ...
You know how to run a complex implementation by managing vendors, aligning stakeholders, and holding a timeline. You bring the analytical depth to configure and leverage the system in a way that ...
... CRM system • Clearly communicate expectations and collaborate effectively with technical, support and training departments within eMDs to exceed client expectations in implementation of eMDs ...
... CRM system • Clearly communicate expectations and collaborate effectively with technical, support and training departments within eMDs to exceed client expectations in implementation of eMDs ...
Implementation Project Manager
Austin, TX · On-site
... CRM system • Clearly communicate expectations and collaborate effectively with technical, support and training departments within eMDs to exceed client expectations in implementation of eMDs ...
Implementation Project Manager
Austin, TX · On-site
... CRM system • Clearly communicate expectations and collaborate effectively with technical, support and training departments within eMDs to exceed client expectations in implementation of eMDs ...
... implementation, migration, and ongoing optimisation of merchant-facing systems post-onboarding ... Marketing/CRM integrations ((e.g. Klaviyo-style systems) * Order orchestration tools (ShipStation ...
... implementation, migration, and ongoing optimisation of merchant-facing systems post-onboarding ... Marketing/CRM integrations ((e.g. Klaviyo-style systems) * Order orchestration tools (ShipStation ...
Guidewire Technical Lead, Senior Manager
Austin, TX · On-site
$124K - $280K/yr
Responsibilities - Manage system implementation and upgrade projects related to GW Digital Portals - Lead large projects and innovate processes - Assure senior client interaction and satisfaction ...
Guidewire Technical Lead, Senior Manager
Austin, TX · On-site
$124K - $280K/yr
Responsibilities - Manage system implementation and upgrade projects related to GW Digital Portals - Lead large projects and innovate processes - Assure senior client interaction and satisfaction ...
If you have experience supporting enterprise systems, take the entrepreneurial approach to problem ... Software Implementation Program Manager on the FMD Team will blend business analysis and daily ...
If you have experience supporting enterprise systems, take the entrepreneurial approach to problem ... Software Implementation Program Manager on the FMD Team will blend business analysis and daily ...
The Partner Implementation Consultant will play a critical role in developing implementation ... Experience using Learning Management Systems * Experience using Customer Success/Experience systems ...
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The Partner Implementation Consultant will play a critical role in developing implementation ... Experience using Learning Management Systems * Experience using Customer Success/Experience systems ...
The Partner Implementation Consultant will play a critical role in developing implementation ... Experience using Learning Management Systems * Experience using Customer Success/Experience systems ...
The Partner Implementation Consultant will play a critical role in developing implementation ... Experience using Learning Management Systems * Experience using Customer Success/Experience systems ...
System Implementation Manager information
See Austin, TX salary details
$38.7K - $50.3K
7% of jobs
$50.3K - $61.9K
4% of jobs
$73.1K is the 25th percentile. Wages below this are outliers.
$61.9K - $73.5K
14% of jobs
$73.5K - $85.2K
15% of jobs
The median wage is $93.2K / yr.
$85.2K - $96.8K
14% of jobs
$96.8K - $108.4K
14% of jobs
$114.7K is the 75th percentile. Wages above this are outliers.
$108.4K - $120K
13% of jobs
$120K - $131.7K
7% of jobs
$131.7K - $143.3K
5% of jobs
$143.3K - $154.9K
3% of jobs
$154.9K - $166.5K
3% of jobs
$38.7K
$102.6K
$166.5K
How much do system implementation manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a System Implementation Manager, and why are they important?
What are some common challenges faced by a System Implementation Manager during large-scale deployments?
What does a System Implementation Manager do?
What is the difference between System Implementation Manager vs Business Analyst?
| Aspect | System Implementation Manager | Business Analyst |
|---|---|---|
| Primary Focus | Oversees the deployment of new systems, manages project timelines, and coordinates technical teams. | Analyzes business needs, documents requirements, and recommends solutions to improve processes. |
| Required Skills | Project management, technical understanding, leadership, communication skills. | Analytical skills, requirements gathering, process modeling, stakeholder communication. |
| Work Environment | Typically in IT or technical project teams within organizations implementing new systems. | Works closely with business units and IT teams to align solutions with business goals. |
While both roles involve working with systems and stakeholders, the System Implementation Manager primarily manages the technical deployment and project execution, whereas the Business Analyst focuses on understanding business needs and translating them into technical requirements. Both roles are essential in successful system implementation projects but serve different functions within the process.

Senior Technical Implementation & Accounts Manager (Clinical Operations)
EverlywellAustin, TX • Remote
Full-time
Posted 8 days ago
Job description
Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.
- Own the end-to-end post-sale relationship for an assigned portfolio of Diagnostics Solutions and enterprise clients, serving as the primary point of contact for program needs, performance, technical questions, and clinical operations topics.
- Lead structured discovery and ongoing strategy conversations to deeply understand client objectives, success metrics, and constraints; translate those into clear account plans and roadmaps.
- Plan and facilitate recurring business reviews (e.g., QBRs) with client stakeholders, including performance readouts, insights, and recommendations for optimization and expansion.
- Proactively monitor account health (utilization, SLAs, clinical quality signals, and satisfaction) and drive action plans to address risks, performance gaps, or emerging needs.
- Own regular internal coordination, escalation, and execution of corrective action plans to swiftly resolve issues and minimize incident recurrence.
- Provide timely, transparent communication on issues, incidents, and changes, ensuring clients feel informed, supported, and confident in our partnership.
- Partner closely with Sales/BD, Clinical, Product, Implementations, Engineering, and Care Team leadership to ensure programs are meeting client KPIs and contractual commitments.
- Proactively identify and qualify opportunities for upsell, cross-sell, and expansion (e.g., new programs, new populations, additional services) that maximize client value by fully utilizing existing clinical workflows and platform resources, and collaborate with Sales/BD to execute, thereby delivering on strategic business development goals.
- Establish and maintain strong, multi-level relationships (clinical, operational, and executive), acting as a trusted advisor on both program design and day-to-day operations.
- Translate client requirements and use cases into platform configurations and workflows, partnering with Implementations, Product, and Clinical to ensure feasibility and alignment with best practices.
- Own the client-facing side of configuration timelines, milestones, and deliverables for new programs and major changes; manage expectations and surface risks early.
- Coordinate and communicate change management for configuration updates (e.g., clinical rules, routing logic, reporting changes), ensuring changes are documented, tested, and clearly communicated to clients.
- Develop a working understanding of underlying systems (e.g., proprietary platforms, EHRs, integrations, order/result flows, consult workflows, reporting pipelines) to effectively troubleshoot and triage issues.
- Collaborate with technical teams on integration-related topics (e.g., data mapping, file layouts, error handling) and help ensure client requirements are accurately captured and validated.
- Maintain accurate, client-specific documentation for configurations, workflows, SLAs, and edge cases to support consistent operations and scalable onboarding of new internal team members.
- Define and deliver standard and client-specific reporting that tracks funnel performance (orders results consults), clinical outcomes, SLAs, and operational quality for your accounts.
- Analyze trends to identify drivers of fallout, friction, or underperformance (e.g., rejection reasons, consult completion, address or data issues) and partner with clients and internal teams on corrective action plans.
- Synthesize structured feedback from clients and frontline teams into clear, actionable input for Product, Clinical, and Operations roadmaps (e.g., feature requests, workflow enhancements, reporting needs).
- Contribute to the design and evolution of standard operating procedures, playbooks, and templates that improve consistency, reduce operational complexity, and shorten time-to-launch for new clients and programs.
- Partner with Clinical, Data, and Operations teams to pilot and refine AI- and automation-supported workflows that improve quality, reduce manual effort, and scale support across the client portfolio.
- A client-obsessed, solutions-oriented partner who is energized by building long-term relationships and turning complex requirements into practical, scalable programs.
- A confident communicator who can engage comfortably with clinical leaders, operations teams, and technical stakeholders at large healthcare and diagnostics organizations.
- A systems thinker who enjoys mapping end-to-end workflows, identifying failure modes, and designing processes that are robust, compliant, and easy to operate.
- A collaborator who thrives in fast-paced, high-growth, mission-driven environments and is comfortable navigating ambiguity while still driving clarity and outcomes.
- Equally comfortable getting into the details of a configuration or report and zooming out to connect those details to client strategy and business value.
- 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital health, or health tech.
- Demonstrated experience owning post-sale relationships with enterprise clients, including leading QBRs, driving renewals/expansion, and managing issue escalations.
- Strong understanding of care delivery models, clinical pathways, and clinical workflows, with the ability to translate them into technical and operational requirements.
- Experience working with healthcare technology platforms (e.g., EMRs, labs, telehealth, order/result interfaces, HL7/API integrations, FHIR, HIE/QHIN sources) and comfort partnering with technical teams to resolve issues.
- Proven ability to interpret and present data (dashboards, performance metrics, quality measures) and turn insights into clear recommendations and action plans.
- Excellent communication and documentation skills, with the ability to simplify complex concepts for both clinical and technical audiences and create clear client-facing materials.
- Bachelor's degree in science, healthcare, engineering, or related field; an advanced degree or clinical credential (e.g., RN, NP, PA, MPH, MHA) is a strong plus but not required.
- Comfort operating in a highly cross-functional environment and balancing multiple accounts, priorities, and timelines with a high bar for quality and follow-through.
About Everlywell
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Austin, TX, US
Year founded
2015