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System Implementation Manager Jobs in Illinois (NOW HIRING)

Oscar Health

Implementations Manager

Wood Dale, IL · Remote

The Implementations Manager utilizes their project management expertise by leading and organizing ... Aptitude to develop feedback systems, surveys, reports, and lessons learned documentation ...

Rsli

Sup. - Client Implementation

Schaumburg, IL · On-site +1

$80K - $107K/yr

... systems, tools and processes, including (but not limited to) billing, contracts and web tools ... Work to develop, enhance and manage to specific, reportable implementation metrics in accordance ...

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System Implementation Manager information

What are the key skills and qualifications needed to thrive as a System Implementation Manager, and why are they important?

To thrive as a System Implementation Manager, you need strong project management skills, technical expertise in IT systems, and typically a relevant bachelor's degree or equivalent experience. Familiarity with ERP software, CRM platforms, project management tools like Jira or MS Project, and certifications such as PMP or ITIL is often required. Outstanding communication, leadership, and problem-solving abilities help drive cross-functional collaboration and manage stakeholder expectations. These skills and qualifications ensure successful system rollouts, minimize disruptions, and align technology solutions with organizational goals.

What are some common challenges faced by a System Implementation Manager during large-scale deployments?

System Implementation Managers often encounter challenges such as coordinating across multiple departments, managing project timelines, and ensuring clear communication among stakeholders. One significant hurdle is handling unexpected technical issues or integration problems that arise during deployment, which requires quick problem-solving and adaptability. Additionally, balancing user training needs and minimizing disruptions to daily operations are key aspects of the role. Successful managers proactively address these challenges by fostering collaboration, maintaining detailed project plans, and continuously engaging with both technical teams and end-users.

What does a System Implementation Manager do?

A System Implementation Manager oversees the planning, execution, and delivery of new software or technology systems within an organization. They coordinate between technical teams, stakeholders, and vendors to ensure the system meets business requirements and is implemented on time and within budget. Their responsibilities include managing project timelines, training staff, troubleshooting issues, and ensuring a smooth transition from old to new systems. Effective communication and strong project management skills are essential for success in this role.

What is the difference between System Implementation Manager vs Business Analyst?

AspectSystem Implementation ManagerBusiness Analyst
Primary FocusOversees the deployment of new systems, manages project timelines, and coordinates technical teams.Analyzes business needs, documents requirements, and recommends solutions to improve processes.
Required SkillsProject management, technical understanding, leadership, communication skills.Analytical skills, requirements gathering, process modeling, stakeholder communication.
Work EnvironmentTypically in IT or technical project teams within organizations implementing new systems.Works closely with business units and IT teams to align solutions with business goals.

While both roles involve working with systems and stakeholders, the System Implementation Manager primarily manages the technical deployment and project execution, whereas the Business Analyst focuses on understanding business needs and translating them into technical requirements. Both roles are essential in successful system implementation projects but serve different functions within the process.

What are the most commonly searched types of System Implementation jobs in Illinois? The most popular types of System Implementation jobs in Illinois are:
What are popular job titles related to System Implementation Manager jobs in Illinois? For System Implementation Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching System Implementation Manager jobs in Illinois look for? The top searched job categories for System Implementation Manager jobs in Illinois are:
What cities in Illinois are hiring for System Implementation Manager jobs? Cities in Illinois with the most System Implementation Manager job openings:
System Implementation Manager jobs near you
Infographic showing various System Implementation Manager job openings in Illinois as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 6% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Implementations Manager

Implementations Manager

Oscar Health

Wood Dale, IL • Remote

Full-time

Posted 9 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

226th of 260 rated insurance

Job description

The Implementations Manager utilizes their project management expertise by leading and organizing internal and external resources to successfully manage complex customer installations into CyrusOne's data centers. The Implementations Manager is a critical member of the Customer Success organization and thereby defines our customer's onboarding experience while enabling customer growth with CyrusOne.Responsibilities:

Project Management Process

  • Effectively initiates, defines, and evaluates the customer project through communications, contract and documentation review, and associated business analysis
  • Accurately identifies stakeholders, sets expectations, and addresses related project impacts and goals
  • Methodically assembles the project plan including the scope, WBS, schedule, costs, quality, communication, revenue intervals, and risks based on the contract, and through partnership with the customer, CyrusOne account team, construction, service delivery, facilities, network, security, and associated vendors
  • Manages and enables the project team, resources, and vendors to execute the tasks, deliverables, and associated milestones efficiently while owning the customer project communication
  • Analyzes and identifies solutions to mitigate risk and impacts to quality, cost, scope, and time while offering guidance and opportunities with a focus on customer satisfaction
  • Monitors, controls, and reports on project work through tools and feedback mechanisms to effectively communicate progress to stakeholders including executive leadership
  • Performs integrated change control while sourcing and implementing collaborative decisions to achieve the customer's desired results
  • Articulates closing processes, revenue recognition requirements, and stakeholder acceptance, while generating reports and surveys to enable post-install customer success and account management ownership transition
  • Accomplishes successful project closure through on-time delivery of CyrusOne's data center products and services
Qualifications:

Communications and Relationship Management

  • Willingness to attract and nurture customer relationships, vendor relationships, and industry partner contacts to enable business growth, positive reputation, and continued success
  • Ability to tactfully navigate through escalations, challenging conversations, conflicting interests, and financial concerns while maintaining composure, core values, and goodwill
  • Desire to build and develop relationships with CyrusOne colleagues to increase organizational effectiveness and mutual value generation
  • Naturally enthusiastic for the work, industry, and growth opportunities, while demonstrating strong interpersonal, written, and oral skills
  • Technology savvy with the ability to adopt and respect global forms of communication including cultural norms, language barriers, and time zone differences

Business Process Innovation

  • Customer success mentality with the ability to prioritize the customer experience throughout the project lifecycle
  • Ability to document current processes while conceptualizing evolved processes through systems and automation
  • Aptitude to develop feedback systems, surveys, reports, and lessons learned documentation
Qualifications:
  • 5+ years in data center and IT infrastructure services
  • Extensive experience in large scale data center builds, migrations, and installations
  • Knowledge of telecom, network, cloud services, and IT systems
  • Knowledge of Data Centers and Network Transport equipment including IP and MPLS circuits
  • Experience working with Telecom Carriers
  • Understanding of Fiber Optic technologies (e.g. Single Mode and Multimode fiber)
  • Knowledge of Auto CAD, Visio, and Smart Sheet preferred
Education/Certifications:
  • BA or BS in technical discipline or equivalent practical experience
  • PMP certification preferred or equivalent demonstrated practical project management experience

Work Environment:

  • Remote work is supported 2 days a week

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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