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Client Implementation Project Manager Jobs in Illinois

FourKites

Implementation Project Manager

Chicago, IL · On-site +1

Program & Project Management * Oversee end-to-end delivery of enterprise supply chain visibility implementations from contract signature through hypercare transition, serving as the single point of ...

FourKites

Implementation Project Manager

Chicago, IL · On-site +1

Program & Project Management * Oversee end-to-end delivery of enterprise supply chain visibility implementations from contract signature through hypercare transition, serving as the single point of ...

Impact Advisors

Workday Senior Project Manager

Chicago, IL · On-site +1

$154K - $230K/yr

The Project Manager will drive the client implementation and will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, etc.) and work ...

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Client Implementation Project Manager information

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Illinois?

For Client Implementation Project Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Illinois look for?

The top searched job categories for Client Implementation Project Manager jobs in Illinois are:

What cities in Illinois are hiring for Client Implementation Project Manager jobs?

Cities in Illinois with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Illinois as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Implementation Project Manager

Chicago, IL • On-site

HARRIS & HARRIS LTD
Finance and Insurance • 201 - 500 employees
Learn more about HARRIS & HARRIS LTDexternal

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

 

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Implementation Project Manager to join our Information Technology team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

IT Implementation Project Manager

Location: Can work remotely in the domestic United States

Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed. 

Salary: $75,000 to $90,000 annually, dependent on experience 

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

  • Medical, Dental, and Vision insurances from premium providers
  • 401K with matching
  • Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
  • Tuition Reimbursement 
  • Paid Time Off, Sick Time, Wellness Days, and Paid Holidays 
  • Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.


DAY TO DAY

  • Facilitate regular project team meetings with resources from both internal and client teams
  • Effectively communicate with clients and internal resources through regular progress reporting and conference calls
  • Manage project plan/checklist of required tasks to ensure adherence to the schedule and successfully complete implementations
  • Assign tasks to resources in various departments and closely monitor results to completion
  • Oversee multiple implementation projects in different stages simultaneously 
  • Work independently and proactively to ensure timeliness of deliverables
  • Ask probing questions to understand the needs and issues associated with the new implementation
  • Follow established process to ensure that new implementations are tested and audited properly
  • Perform analysis and design of interfaces (files, reports, statements)
  • Collaborate with programmers/developers, including design elements
  • Create and execute test plans for newly-developed procedures
  • Document and share details about new clients with internal departments via the standard Project Plan Summary template
  • Establish documentation for developed processes and oversee transition to IT operations
  • Learn and become proficient in the CUBS collection system
  • Produce high quality work in a fast paced environment
  • Other duties as assigned

 

WHAT YOU MUST POSSESS

Must Have:

 

  • High School Diploma or GED required, bachelor’s degree preferred
  • Project management training/certification a plus
  • Proven ability to work within expected guidelines under limited supervision
  • Demonstrated experience with implementations and data transfers
  • Software application knowledge (troubleshooting) and working closely with software developers preferred
  • Collections experience, specifically with CUBS collection application a plus
  • Strong analytical, problem solving, and follow-up abilities
  • Effective time management and organizational skills a must
  • Microsoft Office experience specifically with Excel
  • Ability to work Mon-Fri from 8am-5pm and flexibility to work outside these hours when needed

 

Nice to Have:

  • Project management training/certification a plus - Certified Associate in Project Management (CAPM), Project Management Professional (PMP) Project Management or Comp TIA Project + preferred. Detail-oriented with the ability to organize and prioritize multi-task. 
  • Collections experience, specifically with CUBS collection application a plus 


WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.

We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws

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