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Client Implementation Project Manager Jobs in DeKalb, IL

Harris

Project Manager

Oregon, IL · Remote

$75/hr

... to implementation and transition to support. What you will be doing: * Manage all aspects of ... Work with client project managers and other stakeholders to manage expectations and ensure ...

Kraemer North America

Project Manager

Rockford, IL · On-site

$125K - $160K/yr

The Project Manager (PM) is responsible for contract administration, planning, cost control, and ... The PM is responsible for implementing and executing the Five Point Planning Process while adhering ...

Kraemer North America

Project Manager

Rockford, IL

$125K - $160K/yr

The Project Manager (PM) is responsible for contract administration, planning, cost control, and ... The PM is responsible for implementing and executing the Five Point Planning Process while adhering ...

Mortenson

Assistant Project Manager

Dekalb, IL · On-site

$102K - $137K/yr

Draft client proposals * Contract administration and management * Award subcontracts * Provide ... Implement a quality plan that ensures the customer's specified performance criteria in design and ...

Kraemer North America

Project Manager

Rockford, IL · On-site

$125K - $160K/yr

The Project Manager (PM) is responsible for contract administration, planning, cost control, and ... The PM is responsible for implementing and executing the Five Point Planning Process while adhering ...

Granite

Project Manager

Aurora, IL

$79K - $119K/yr

... client satisfaction on assigned water well drilling, well rehab or pump installation and repair ... Education and Experience: * BS degree preferred * 1+ years of project management experience in ...

Trilon

Project Manager - Municipal

Aurora, IL

As a Municipal Project Manager, you'll provide essential technical guidance and administrative ... Serve as the day-to-day client contact. * Build trust and maintain strong relationships with ...

Granite Construction, Inc.

Project Manager

Aurora, IL · On-site

$79K - $119K/yr

... client satisfaction on assigned water well drilling, well rehab or pump installation and repair ... Education and Experience: * BS degree preferred * 1+ years of project management experience in ...

Fehr Graham

Project Manager - Municipal

Aurora, IL · On-site

$120K - $140K/yr

As a Municipal Project Manager, you'll provide essential technical guidance and administrative ... Serve as the day-to-day client contact. * Build trust and maintain strong relationships with ...

Trilon Group

Project Manager - Municipal

Aurora, IL · On-site

$120K - $140K/yr

Project Manager - Municipal Department: Civil/Municipal Employment Type: Full Time Location: Aurora ... Serve as the day-to-day client contact. * Build trust and maintain strong relationships with ...

Trilon Group

Environmental Project Manager

Rockford, IL · On-site

$98K - $130K/yr

We are looking for an Environmental Project Manager with a passion for innovation and a knack for client relationships to join our team. Let's talk if you're ready to lead the charge. What's in it ...

Trilon Group

Environmental Project Manager

Aurora, IL · On-site

$98K - $130K/yr

We are looking for an Environmental Project Manager with a passion for innovation and a knack for client relationships to join our team. Let's talk if you're ready to lead the charge. What's in it ...

Trilon

Environmental Project Manager

Rockford, IL

We are looking for an Environmental Project Manager with a passion for innovation and a knack for client relationships to join our team. Let's talk if you're ready to lead the charge. What's in it ...

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in DeKalb, IL

Client Implementation Project Manager information

See DeKalb, IL salary details

$40.2K

$110.4K

$183.5K

How much do client implementation project manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client implementation project manager in DeKalb, IL is $110,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $138,400.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What job categories do people searching Client Implementation Project Manager jobs in DeKalb, IL look for?

The top searched job categories for Client Implementation Project Manager jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Client Implementation Project Manager jobs?

Cities near DeKalb, IL with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in DeKalb, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $110,405 per year, or $53.1 per hour.

Project Manager, Customer Success

Montgomery, IL • On-site

Diagnostic Support Services
Biotechnology Research and Development • 11 - 50 employees
Learn more about Diagnostic Support Servicesexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 hours ago

Posted today

Job description

Company Description Diagnostic Support Services (DS2) provides healthcare organizations with the most commonly needed laboratory and medical support services — including custom kitting & supplies, specimen collection & medical services, medical courier & transportation, and technology & integration.

Our mission is to serve as a single point of contact for our clients, helping them integrate our solutions and proprietary technology into their workflow to create efficiency, reduce costs, and stay competitive.

We proudly support a wide range of healthcare organizations — from medical laboratories and pharmaceutical companies to direct-to-consumer healthcare brands and clinical research organizations.

At DS2, our team is dedicated to delivering prompt, specialized, and compassionate service with a clear focus on improving both the customer experience and patient outcomes.


Role Description The Project Manager, Customer Success is a full-time, on-site role based in Montgomery, IL. The Project Manager, Customer Success is responsible for supporting client implementation, onboarding, and the successful execution of assigned client programs at Diagnostic Support Services (DS2). This role serves as the operational owner from go-live forward, coordinating across internal teams, including Estimating, Warehouse, Logistics, Phlebotomy, and Customer Success, to ensure clients are onboarded effectively and services are delivered accurately, on time, and in alignment with client expectations.

Key Responsibilities:

  • Support client implementation and onboarding activities in partnership with Sales, Estimating, and internal operations teams
  • Own day-to-day execution of assigned client programs after contract execution
  • Act as the primary operational point of contact for clients
  • Translate client requirements into clear, executable workflows
  • Partner with estimators to validate scope and flag operational risks
  • Coordinate with warehouse, logistics, and phlebotomy teams
  • Monitor delivery risks and escalate issues as needed
  • Provide regular internal and client status updates


Qualifications

  • Demonstrated skills in project coordination and oversight, including Project Management and Expediting capabilities.
  • 3–5 years of experience in project management or client operations
  • Background in diagnostics, healthcare, logistics, or field services preferred
  • Salesforce or CRM experience preferred
  • Strong organizational, time management, and problem-solving skills with the ability to manage multiple projects simultaneously.
  • Excellent communication and collaboration skills for working with cross-functional teams and external clients.
  • Familiarity with healthcare, diagnostics, or related regulated environments is beneficial.
  • Proficiency with project management tools and standard office software (e.g., Excel, project tracking systems).
  • Bachelor’s degree in a relevant field (such as Business, Operations, Healthcare Administration) or equivalent experience.


Work Conditions:

  • On-site at DS2’s Aurora facility.
  • May involve lifting up to 25 lbs.

Job Type: Full-time


Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Employee assistance program

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