ZipRecruiter

Log In

1

Client Implementation Project Manager Jobs in Brookfield, IL

Craft

Implementation Project Manager

Chicago, IL · On-site

Client Engagement & Onboarding: Act as the main point of contact for clients during implementation ... Project Management, or related role, preferably in Hospitality, SaaS, or Construction/Design

Mondo

Sr Implementation Project Manager

Chicago, IL · Remote

$45 - $55/hr

The client is seeking a Senior Project Manager to oversee end-to-end customer onboarding and software implementation projects, serving as the primary point of contact across multiple concurrent ...

Mondo

Sr Implementation Project Manager

Chicago, IL · Remote

$45 - $55/hr

The client is seeking a Senior Project Manager to oversee end-to-end customer onboarding and software implementation projects, serving as the primary point of contact across multiple concurrent ...

Mondo

Sr Implementation Project Manager

Chicago, IL · Remote

$45 - $55/hr

The client is seeking a Senior Project Manager to oversee end-to-end customer onboarding and software implementation projects, serving as the primary point of contact across multiple concurrent ...

Daniels Health

Implementation PMO Manager

Chicago, IL · On-site

The Implementation PMO Manager leads the team, processes, standards, and governance that support ... Required Qualifications • Experience managing implementations, onboarding, client delivery ...

Daniels Health

Implementation PMO Manager

Chicago, IL · On-site

$108K - $140K/yr

Required Qualifications Experience managing implementations, onboarding, client delivery ... Strong project management skills, including planning, risk management, dependency tracking, status ...

Daniels Health

Implementation PMO Manager

Chicago, IL · On-site

The Implementation PMO Manager leads the team, processes, standards, and governance that support ... Required Qualifications • Experience managing implementations, onboarding, client delivery ...

Rsli

Client Implementation Manager

Schaumburg, IL

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Schaumburg, IL

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

next page

Showing results 1-20

All JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Brookfield, IL

Client Implementation Project Manager information

See Brookfield, IL salary details

$41.1K

$112.8K

$187.6K

How much do client implementation project manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for client implementation project manager in Brookfield, IL is $112,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $141,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What job categories do people searching Client Implementation Project Manager jobs in Brookfield, IL look for? The top searched job categories for Client Implementation Project Manager jobs in Brookfield, IL are:
What cities near Brookfield, IL are hiring for Client Implementation Project Manager jobs? Cities near Brookfield, IL with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Brookfield, IL as of June 2026, with employment types broken down into 77% Full Time, 15% Part Time, 1% Temporary, and 7% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $112,820 per year, or $54.2 per hour.
Implementation Project Manager

Implementation Project Manager

Craft

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Note to Candidates:
We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Our goal is to ensure the description accurately reflects the job you will perform. We value your input and look forward to hearing what you think about the format in the interview process.
This is a hybrid role (three days per week at our HQ in Chicago, IL) and will report to the Manager, Implementation.
Who We Are
Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.
Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!
The Role
Crafty is seeking an experienced Implementation Project Manager to become an instrumental player within our Implementation team. The Implementation Project Manager plays a critical role in leading the smooth deployment of products, services, and systems within Crafty for our new clients, acting as the bridge between the company and the client. They are responsible for driving alignment within business objectives and driving user adoption of our products and resources. The role requires a mix of project management, product knowledge, client interaction, and problem-solving skills.
Required Attributes
  • Project Management: Drives projects from initiation to completion by managing scope, timelines, and deliverables while ensuring alignment with client and organizational objectives.
  • Client Engagement & Onboarding: Act as the main point of contact for clients during implementation. Understand client requirements and tailor solutions accordingly.Provide training and support to ensure user adoption.
  • Effective Communication: Communicates clearly and persuasively across various channels, ensuring mutual understanding while fostering transparency and collaboration with clients and teams
  • Cross-Functional Collaboration: Works closely with diverse teams, including Sales, Client Success, and Client Operations, to ensure alignment, clear communication, and the seamless execution of implementation goals
  • Process Creation and Improvement: Develops and refines processes to enhance operational efficiency, ensuring scalability, consistency, and continuous improvement across all implementation activities.
  • Product Knowledge: Understanding of the product(s) being implemented, including all features, capabilities, and limitations
  • Adaptable: Demonstrates flexibility in dynamic environments, adjusting strategies and approaches to meet evolving client needs and organizational priorities

Ideal Experience
  • 3-6 years of experience in Implementation, Project Management, or related role, preferably in Hospitality, SaaS, or Construction/Design
  • Experience in client facing roles, managing end to end implementations of software, systems, or services with a proven track record of managing multiple projects at once
  • Ability to work with cross functional teams, managing timelines, risk mitigation plans, and multiple stakeholders
  • PMP or comparable certification preferred

Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Role Goals
Goal #1: Deliver a Best-in-Class Client Experience
  • By EOY, manage up to 25 implementations per quarter at a 90% or above quality score and proactively identify and address potential project risks early in the implementation process - with a target of reducing project escalations and improving client feedback scores - measured monthly via HubSpot project quality tracking and escalation pipeline and reported quarterly, to ensure every client receives a seamless, high-quality onboarding experience.

Goal #2: Accelerate Time to Revenue Through Efficient Project Execution
  • By EOY, contribute to ~3 implementation initiatives per quarter, each with a clear deliverable that directly supports faster client activation - tracked quarterly via initiative completion against defined milestones.

Goal #3 (AI): Adopt AI-Enabled Improvements to Enhance Implementation Execution
  • By EOY, adopt and leverage the AI-enabled workflow improvements introduced by the Manager, Implementations - specifically incorporating AI-assisted project management flows and AI tools into routine implementation tasks - with individual time savings measured against the per-task time model to be built in H1 2026. Success will be assessed against the completed time model and reported at year end.

What we offer:
Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Our compensation amount for this role is targeted at $73,000 - $86,000 per year in Chicago. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

Apply