... client onboarding / customer implementation experience Experience with healthcare tech ... Must have strong project management skills and be able to manage multiple projects/implementations ...
... client onboarding / customer implementation experience Experience with healthcare tech ... Must have strong project management skills and be able to manage multiple projects/implementations ...
Project Manager
Bloomington, IL · On-site
Responsibilities : • Implementing software that saves lives. • Join our Project Management team and drive impactful projects to improve patient care in healthcare organizations. • Travel across ...
Project Manager
Bloomington, IL · On-site
Responsibilities : • Implementing software that saves lives. • Join our Project Management team and drive impactful projects to improve patient care in healthcare organizations. • Travel across ...
Electrical Project Manager
Bloomington, IL · On-site
$150K - $200K/yr
The Electrical Project Manager will lead and oversee commercial electrical construction projects ... Strong communication and organizational skills for client-facing and team leadership. * Bachelor ...
Electrical Project Manager
Bloomington, IL · On-site
$150K - $200K/yr
The Electrical Project Manager will lead and oversee commercial electrical construction projects ... Strong communication and organizational skills for client-facing and team leadership. * Bachelor ...
Surveying Project Manager
Normal, IL · Hybrid
$95K - $125K/yr
Serve as the project representative during client meetings amp; engagements. * Review invoices with accounting managers monthly and sends to clients. * Actively participate in business development ...
Surveying Project Manager
Normal, IL · Hybrid
$95K - $125K/yr
Serve as the project representative during client meetings amp; engagements. * Review invoices with accounting managers monthly and sends to clients. * Actively participate in business development ...
Surveying Project Manager
Normal, IL · On-site
$95K - $125K/yr
Serve as the project representative during client meetings & engagements. * Review invoices with accounting managers monthly and sends to clients. * Actively participate in business development ...
Surveying Project Manager
Normal, IL · On-site
$95K - $125K/yr
Serve as the project representative during client meetings & engagements. * Review invoices with accounting managers monthly and sends to clients. * Actively participate in business development ...
Construction Project Manager
$50K - $60K/yr
Construction Project Manager Base Salary up to $50,000 - $60,000 + structured incentive plans The ... We are a customer, employee and client focused company, passionately serving our community in its ...
Quick apply
Construction Project Manager
$50K - $60K/yr
Construction Project Manager Base Salary up to $50,000 - $60,000 + structured incentive plans The ... We are a customer, employee and client focused company, passionately serving our community in its ...
IT Project Manager
Normal, IL · On-site
$96K - $113K/yr
* Strategize, implement, and maintain program initiatives that adhere to organizational objectives ... Using disciplined project management methodology to define scope, develop program plan, and execute ...
IT Project Manager
Normal, IL · On-site
$96K - $113K/yr
* Strategize, implement, and maintain program initiatives that adhere to organizational objectives ... Using disciplined project management methodology to define scope, develop program plan, and execute ...
Ability to perform business development, prepare proposals, and client presentations. * Coordinate ... REQUIREMENTS OF THE PROJECT MANAGER: * Bachelor's degree or equivalent in Geomatics, Land Surveying ...
Ability to perform business development, prepare proposals, and client presentations. * Coordinate ... REQUIREMENTS OF THE PROJECT MANAGER: * Bachelor's degree or equivalent in Geomatics, Land Surveying ...
Accountable for client engagement and relationship building by establishing and fostering strong ... Responsible for project leadership and management by overseeing the execution of transportation ...
Accountable for client engagement and relationship building by establishing and fostering strong ... Responsible for project leadership and management by overseeing the execution of transportation ...
Sr. Electrical Project Manager Data Centers
$175K - $250K/yr
The Senior Electrical Project Manager will lead large-scale, mission-critical electrical ... Exceptional leadership, problem-solving, and client-facing communication skills. * Bachelor ...
Sr. Electrical Project Manager Data Centers
$175K - $250K/yr
The Senior Electrical Project Manager will lead large-scale, mission-critical electrical ... Exceptional leadership, problem-solving, and client-facing communication skills. * Bachelor ...
You will build a rapport with the client and contractors on the ground by modeling excellent ... It needs a project manager to build a strong team culture committed to excellence through solid ...
You will build a rapport with the client and contractors on the ground by modeling excellent ... It needs a project manager to build a strong team culture committed to excellence through solid ...
Construction Project Director
$70K - $200K/yr
Managing near-term opportunities * Business Development Activity * Estimating Proficiency ... Share client feedback/changes in scope * Review daily T&M sheets with the Mitigation operations ...
Construction Project Director
$70K - $200K/yr
Managing near-term opportunities * Business Development Activity * Estimating Proficiency ... Share client feedback/changes in scope * Review daily T&M sheets with the Mitigation operations ...
Construction Project Director
Morton, IL · On-site
$70K - $200K/yr
Managing near-term opportunities * Business Development Activity * Estimating Proficiency ... Share client feedback/changes in scope * Review daily T&M sheets with the Mitigation operations ...
Construction Project Director
Morton, IL · On-site
$70K - $200K/yr
Managing near-term opportunities * Business Development Activity * Estimating Proficiency ... Share client feedback/changes in scope * Review daily T&M sheets with the Mitigation operations ...
Sapiens Configurator
Bloomington, IL · On-site
Strong experience in Sapiens Policy pro Implementation project and or large enhancements * Familiar ... Strong ability to work with client stakeholders * Requirement Review and Work Effort Estimation ...
Quick apply
Sapiens Configurator
Bloomington, IL · On-site
Strong experience in Sapiens Policy pro Implementation project and or large enhancements * Familiar ... Strong ability to work with client stakeholders * Requirement Review and Work Effort Estimation ...
(USA) Realty Project Coach
Farmer City, IL · On-site
$60K - $110K/yr
Demonstrated knowledge of construction remodels, project management, space management, and/or store ... Provide and support the implementation of business solutions by building relationships and ...
(USA) Realty Project Coach
Farmer City, IL · On-site
$60K - $110K/yr
Demonstrated knowledge of construction remodels, project management, space management, and/or store ... Provide and support the implementation of business solutions by building relationships and ...
(USA) Realty Project Coach
Farmer City, IL · On-site
$60K - $110K/yr
Demonstrated knowledge of construction remodels, project management, space management, and/or store ... Provide and support the implementation of business solutions by building relationships and ...
(USA) Realty Project Coach
Farmer City, IL · On-site
$60K - $110K/yr
Demonstrated knowledge of construction remodels, project management, space management, and/or store ... Provide and support the implementation of business solutions by building relationships and ...
Project Civil Engineer
Bloomington, IL · On-site
$85K - $125K/yr
Crawford, Murphy & Tilly is seeking a Project Manager - Civil Engineer to join the team in our ... client Physical Requirements: * Physical demands vary depending on the specific nature of assigned ...
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Project Civil Engineer
Bloomington, IL · On-site
$85K - $125K/yr
Crawford, Murphy & Tilly is seeking a Project Manager - Civil Engineer to join the team in our ... client Physical Requirements: * Physical demands vary depending on the specific nature of assigned ...
Director, Project Accounting
Normal, IL · On-site
... client service, and continuous improvement. * Manage workload distribution across the team ... Partner with IT and finance leadership on system upgrades, module implementations, and workflow ...
Director, Project Accounting
Normal, IL · On-site
... client service, and continuous improvement. * Manage workload distribution across the team ... Partner with IT and finance leadership on system upgrades, module implementations, and workflow ...
Director, Project Accounting
Normal, IL · On-site
$150K - $220K/yr
... client service, and continuous improvement. * Manage workload distribution across the team ... Partner with IT and finance leadership on system upgrades, module implementations, and workflow ...
Director, Project Accounting
Normal, IL · On-site
$150K - $220K/yr
... client service, and continuous improvement. * Manage workload distribution across the team ... Partner with IT and finance leadership on system upgrades, module implementations, and workflow ...
Retail Project Supervisor
Eureka, IL · On-site
$45K - $47K/yr
Do you like managing and interacting with people and customers? Then continue reading for an ... You will have the opportunity to develop and implement new programs to improve efficiency and ...
Retail Project Supervisor
Eureka, IL · On-site
$45K - $47K/yr
Do you like managing and interacting with people and customers? Then continue reading for an ... You will have the opportunity to develop and implement new programs to improve efficiency and ...
Client Implementation Project Manager information
See Bloomington, IL salary details
$39.3K - $52.1K
5% of jobs
$52.1K - $64.8K
6% of jobs
$76.8K is the 25th percentile. Wages below this are outliers.
$64.8K - $77.5K
14% of jobs
$77.5K - $90.3K
13% of jobs
The median wage is $100.5K / yr.
$90.3K - $103K
14% of jobs
$103K - $115.7K
13% of jobs
$128.1K is the 75th percentile. Wages above this are outliers.
$115.7K - $128.5K
10% of jobs
$128.5K - $141.2K
9% of jobs
$141.2K - $153.9K
9% of jobs
$153.9K - $166.6K
6% of jobs
$166.6K - $179.4K
1% of jobs
$39.3K
$107.9K
$179.4K
How much do client implementation project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Full-time
Posted 19 days ago
Job description
Must be able to work in-office in Austin, TX
Bachelor's degree in business, computer science, or related
Must have client onboarding / customer implementation experience
Experience with healthcare tech (specifically healthcare B2B SaaS) is preferred
If candidate has healthcare experience, only 2 years of implementation experience needed. If candidate does not have healthcare experience, minimum of 4 years needed.
Must have strong project management skills and be able to manage multiple projects/implementations at once
Needs a solid understanding of software implementation methodologies and best practices
Must have experience with software configuration, data integration, and troubleshooting
Location: Onsite at our Austin, TX office
Summary Description
Responsibilities
Client Onboarding: Collaborate with clients to gather business requirements, understand their objectives, and define the scope of the implementation project. Work closely with clients to understand their requirements and customize the product to meet their specific needs.
Solution Configuration: Configure our B2B SaaS software to align with client specifications, including system settings, workflows, and data integrations.
Project Management: Develop and execute detailed implementation plans, ensuring project milestones are met within agreed timelines. Coordinate activities across various teams, including sales, customer success, and technical support. Coordinate and lead project meetings, providing updates to stakeholders and ensuring alignment on project goals.
Technical Expertise: Develop a deep understanding of our products and the revenue cycle management domain. Troubleshoot and debug issues that arise during implementation, providing expert guidance and solutions.
Training and Support: Provide training sessions to clients on how to use our software effectively, ensuring they understand the features and functionalities available to them. Offer ongoing support and guidance throughout the implementation phase.
Continuous Improvement: Identify opportunities for process improvements and provide feedback to the product development team to enhance the software's usability and functionality.
Collaboration with Offshore Teams: Coordinate with offshore implementation teams in India to ensure seamless execution of setup and configuration tasks. Provide clear instructions and support to offshore teams, ensuring alignment with project goals and timelines. Monitor the performance of offshore teams, providing feedback and support as needed.
Documentation: Maintain accurate and up-to-date records of client interactions, implementation details, and any customizations made to their software configuration.
Skills and Education
Bachelor's degree in business, computer science, or a related field.
Proven experience in a client-facing role, preferably within a healthcare and B2B SaaS company or similar industry.
Strong project management skills with the ability to manage multiple implementation projects concurrently.
Excellent communication skills, both written and verbal, with the ability to effectively convey technical information to non-technical stakeholders.
Solid understanding of software implementation methodologies and best practices.
Technical proficiency, including experience with software configuration, data integration, and troubleshooting.
Exceptional problem-solving and analytical skills to identify and resolve implementation challenges.
Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
Customer-centric mindset with a passion for delivering exceptional service and building long-term client relationships.
Company Benefits and Perks:
Joining comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
If you are a motivated individual who enjoys working with clients, has technical aptitude, and thrives in a dynamic environment, we would love to hear from you. Apply now and be part of our dedicated team focused on delivering exceptional client implementations.