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Client Implementation Project Manager Jobs in Illinois

... the implementation of BenefitPoint and BenefitPoint integrations for newly acquired insurance ... Manage the project budget, team resources, communications, and project plans Coordinate with key ...

Senior Project Manager

Chicago, IL · On-site

$120K - $130K/yr

... implementation, construction, closeout, stakeholder coordination, cost control, client satisfaction, team performance, and quality functions. The Senior Project Manager shall lead by example and ...

Senior Project Manager

Chicago, IL · On-site

$120K - $130K/yr

... implementation, construction, closeout, stakeholder coordination, cost control, client satisfaction, team performance, and quality functions. The Senior Project Manager shall lead by example and ...

As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve ...

Client Project Manager

Champaign, IL · On-site

$110K - $150K/yr

Manage existing clients related to obtaining and executing projects. * Understand client organization, capital portfolio, and approval processes to better influence project development. * Collect and ...

Client Services Project Manager

Bolingbrook, IL · On-site

$80K - $103K/yr

Develop and manage project timelines and task lists * Ability to understand and identify ... implement * Ability to respond quickly and effectively to client's needs and issues * Strong ...

Client Services Project Manager

Bolingbrook, IL · On-site

$80K - $103K/yr

Develop and manage project timelines and task lists * Ability to understand and identify ... implement * Ability to respond quickly and effectively to client's needs and issues * Strong ...

Senior Project Manager - Machine Automation & Manufacturing Operations Location: Elgin, IL Salary ... Provide leadership updates regarding automation project status, risks, and implementation timelines ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Project Manager

Contractor

Posted 29 days ago


Job description

Company Description

Sonoma Consulting provides the highest quality service and support to our clients and consultants. Our clients range from start-ups to Fortune 500 companies.

Job Description

RESPONSIBILITIES

    Has responsibility for planning and coordinating activities pertaining to  the implementation of BenefitPoint and BenefitPoint integrations for newly acquired insurance agencies
    Lead effort to analyze acquired agency data and determine most efficient and comprehensive way to convert data into BenefitPoint
    Organize and execute change management activities for business leads and end users
    Identify scope, create project plan, manage, monitor and control multiple internal BenefitPoint and BenefitPoint integration implementations.
    Manage the project budget, team resources, communications, and project plans
    Coordinate with key vendors to schedule conversion, testing, and other key vendor dependent dates.
    Conduct weekly status calls, prepare agendas, and  with stakeholders to inform them of project status and current issues and risks
    Responsible for managing remote project team members
    Build rapport and trust with clients
    Ensure standardized PMO methodology is utilized and enforced for all projects   


Qualifications

LEVEL DIFFERENTIATORS
    Ability to simultaneously manage multiple complex projects that will vary in scope
    Experience leading and managing software implementation projects
    Knowledge of system integrations and architecture
    Knowledge of employee benefits domain
    Experience at identifying opportunities to standardize and streamline processes
    Experience implementing or operating  BenefitPoint or other brokerage management systems (eg Zywave, Sagitta)
    Minimum 5 years of experience planning, managing and scheduling project activities
    Bachelor's degree in technical or business discipline or equivalent experience is required
    Insurance background a plus

Additional Information

Title : Project Manager / Program Manager


Sonoma Consult logo

About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US