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Client Implementation Project Manager Jobs in Illinois

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... client education PREFERRED QUALIFICATIONS: · Expertise in Microsoft Office Suite Project ... Management Certification · Experience using video conferencing platforms (MS Teams, Zoom, Webex ...

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... client education PREFERRED QUALIFICATIONS: · Expertise in Microsoft Office Suite Project ... Management Certification · Experience using video conferencing platforms (MS Teams, Zoom, Webex ...

We are hiring a Project Manager to drive client implementations and strategic initiatives. As a Project Manager, you will work closely with internal and external teams to manage project scope ...

Onsite Lead for implementation project(s) * Manage the SOW / Contract requirements and related ... Manage project issues/risks, scope, budgets and client expectations * First point of escalation for ...

Onsite Lead for implementation project(s) * Manage the SOW / Contract requirements and related ... Manage project issues/risks, scope, budgets and client expectations * First point of escalation for ...

Project Manager

Hoffman Estates, IL · On-site

$130K - $150K/yr

Onsite Lead for implementation project(s) * Manage the SOW / Contract requirements and related ... Manage project issues/risks, scope, budgets and client expectations * First point of escalation for ...

The Implementation Manager is responsible for deep discovery of client needs to configure Loop's system and project managing each implementation through post-launch hypercare to ensure internal and ...

The Implementation Manager is responsible for deep discovery of client needs to configure Loop's system and project managing each implementation through post-launch hypercare to ensure internal and ...

As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve ...

Personally manage implementation projects for customers * Provide direct support to client stakeholders (across all organizational levels) to coordinate implementation activities and ensure ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Illinois? For Client Implementation Project Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Illinois look for? The top searched job categories for Client Implementation Project Manager jobs in Illinois are:
What cities in Illinois are hiring for Client Implementation Project Manager jobs? Cities in Illinois with the most Client Implementation Project Manager job openings:
Manager, Project Portfolio Implementation - National Office (remote)

Manager, Project Portfolio Implementation - National Office (remote)

YMCA

Chicago, IL • On-site, Remote

$75K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,975 frontline employees who took The Breakroom Quiz

486th of 679 rated non-profit organizations


Job description

We are The Y, an association that values and is made stronger by its diverse people.
Job Description
The Manager, Project Portfolio Implementation, National Events will support the implementation of organizational priorities supported by YMCA of the USA. More specifically, the Manager will serve as the national events fulfillment lead to collaborate on assigned projects to advance sponsor success within the Growth and External Engagement team that meet the needs of an overall sponsorship strategy as defined by the Y-USA leadership, SVP, and VP, in collaboration with senior management at the partner brand, to advance organizational priorities throughout all National Events.
The Manager, Project Portfolio Implementation, National Events lead will collaborate with other teams at Y-USA and external partners to fulfill sponsorship deliverables that align with organizational priorities and brand visibility strategies and to support engagement tied to YMCA National Events.
YMCA of the USA (Y-USA) embraces a remote-first working environment which means most employees work remotely from a home office within the continental United States.
We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off, all in a work from anywhere in the continental United States workplace.
Qualifications
A successful candidate will possess a majority of the following professional and personal attributes and competencies:
  • Bachelor's degree or higher required in a relevant field such as Business, or related disciplines required.
  • 4+ years of event experience required
  • Advanced functional skills
  • Intermediate industry knowledge and experience
  • Entry to intermediate managerial skills
  • Complex/advanced functional and operations tasks
  • Manages a team or function
  • High degree of decision-making within own area
  • Focused on policy and strategy implementation for short-term results
  • Internal and external communications
  • High influence over teams and within the function
  • May set goals and objectives for team members for achievement of operational results
  • Must be highly detail oriented, with problem solving and conflict management abilities.
  • Travel required

Essential Functions
Sponsorship Strategy & Revenue Support
  • Collaborate with the VP, Strategic Brand Partnerships and VP, National Events to oversee national events sponsorship fulfillment to meet or exceed revenue goals.
  • Partner with assigned event owners (e.g., Director, Strategy and Quality Practices) to identify and develop sponsorship opportunities aligned with event revenue objectives.
  • Determine costs of sponsorship programs and components; support the sales team with pricing recommendations to achieve target profit margins.

Sponsorship Fulfillment & Activation Execution
  • Execute all duties required for successful fulfillment of national event sponsorships, including coordination across governance, national events, communications, contract coordination, and other stakeholders.
  • Manage, track, and coordinate event promotion and sponsorship program deliverables across select events in the YMCA portfolio.
  • Oversee the day to day delivery of sponsored digital and print assets, including onsite signage, activations, geofencing campaigns, targeted email campaigns, mobile app sponsorships, and other contracted deliverables.
  • Attend events to support fulfillment, on site operations, and sponsor engagement.

Sponsor & Partner Relationship Management
  • Serve as the primary point of contact for assigned sponsors, managing ongoing client relationships and communicating timelines to ensure on time execution.
  • Hold primary responsibility for the day to day operational management of assigned sponsors and national event sponsors.
  • Coordinate and manage an extended internal and external partner support team to ensure partnership terms, expectations, and deliverables are met.

Project Management & Cross Functional Coordination
  • Develop and execute project sheets in collaboration with cross functional teams, including sales, operations, and practice leads.
  • Execute full project management processes, including maintaining SharePoint file systems and Microsoft Teams workspaces to house all relevant documentation.
  • Work closely with sales and marketing, event management, content teams, operations, and external vendors to deliver contracted sponsorship elements.
  • Learn and apply processes across multiple technical platforms, including Salesforce, and internal delivery systems.

Financial Coordination & Reporting Support
  • Collaborate with the finance team to establish project codes and financial tracking systems to support monitoring and reporting of sponsorship and funder expenditures.
  • Support national event leads with accurate financial visibility and reporting related to partnership execution.

Sponsor Communications & Meeting Management
  • Create agendas and draft talking points for sponsor meetings and calls.
  • Develop and distribute pre reads and supporting materials.
  • Draft meeting notes, highlights, and action items.
  • Track sponsor communications, meeting documentation, and correspondence within project management systems and Teams workspaces, in partnership with event leads.

Reporting, Analytics & Performance Measurement
  • Provide post event reports and performance analytics to sponsors and internal leadership following sponsorship deployments and events.

General & Additional Responsibilities
  • Assignments may vary based on client scope and organizational needs.
  • Perform other duties as assigned.

Ymca Careers
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YMCA of the USA

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