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Support Service Representative Jobs (NOW HIRING)

Amicis Global

Customer Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

Previous contact center experience Position Description Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will require ...

Amicis Global

Banking Service Representative

Columbus, OH · On-site

$20 - $22/hr

Banking Service Representative Job Location: Columbus, OH 43219 Job Duration: 12 Months+ Extension ... Client Support Service Professionals handle incoming phone calls regarding various service ...

Amicis Global

Client Service Representative

South Jordan, UT · On-site

$15.25 - $20.75/hr

Previous contact center experience Position Description Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to ...

Waterbox USA

Be Seen First

Customer Support/Service

Longwood, FL · On-site

$38K - $45K/yr

We are committed to providing exceptional products and services to our customers and take pride in our attention to detail and commitment to excellence Customer Support/Service As a Customer Support ...

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How much do support service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support service representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a support service representative?

Support Service Representatives are professionals who assist customers or clients by providing information, resolving issues, and offering guidance related to a company's products or services. They typically work via phone, email, chat, or in-person, handling inquiries, processing requests, and ensuring customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, often serving as the first point of contact for support. Strong communication, problem-solving, and organizational skills are essential for success in this position.

Is support service representative a good entry level position?

Support Service Representative is often considered a good entry-level position because it requires minimal prior experience and provides training in customer service skills, communication, and problem-solving. It can serve as a stepping stone to more advanced roles in customer support, technical support, or management, often involving basic computer tools and CRM software. However, job responsibilities and advancement opportunities vary by employer.

What are the key skills and qualifications needed to thrive as a support service representative, and why are they important?

To thrive as a Support Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Excellent communication, patience, and a positive attitude set top performers apart in this role. These skills ensure efficient resolution of customer issues, foster customer satisfaction, and contribute to a supportive team environment.

What are some common challenges faced by support service representatives and how can they be addressed?

Support Service Representatives often encounter challenges such as managing high volumes of inquiries, addressing diverse customer needs, and resolving issues within tight timeframes. Effective time management, strong communication skills, and maintaining a calm, empathetic demeanor are essential for overcoming these obstacles. Many organizations provide ongoing training and access to knowledge bases to help representatives stay informed and handle complex situations efficiently. Building strong collaboration with team members and supervisors also helps in sharing best practices and finding solutions to unusual problems.

Is remote support service representative a stressful job?

A remote support service representative role can be stressful due to handling customer issues, meeting performance metrics, and managing high call volumes. However, stress levels vary depending on the employer, workload, and individual skills in communication and problem-solving.
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Support Service Representative jobs near you
Infographic showing various Support Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Service Representative

Amicis Global

Columbus, OH • On-site

$15.50 - $21/hr

Contractor

Re-posted 20 days ago

Job description

Title: Client Service Representative
Location: South Jordan, UT
Duration: 12 Months
 
Preference for 1 of the following criteria:
• College Degree
• Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will require a high degree of accuracy and efficiency while consistently meeting key departmental performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, as well as general account and financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
· Ability to contribute in a fast-paced, team-oriented environment.
· Aptitude to multitask and adjust quickly to changes in a busy financial service center