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Support Service Representative Jobs (NOW HIRING)

Amicis Global

Client Service Representative

South Jordan, UT · On-site

$15.25 - $20.75/hr

Previous contact center experience Position Description Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to ...

INTEGRIS Health

Customer Service Rep

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

Join our team as a full-time, evening shift (2pm to 10pm), Customer Service Representative at ... Operate various software used in the Communications and/or Integrated Support Services departments ...

Waterbox USA

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Customer Support/Service

Longwood, FL · On-site

$38K - $45K/yr

We are committed to providing exceptional products and services to our customers and take pride in our attention to detail and commitment to excellence Customer Support/Service As a Customer Support ...

Hired by Matrix

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Client Support Service

Columbus, OH · On-site

$19.17/hr

If so, our client is hiring a Client Support Service. Position Type: * Contract * Onsite Required: * College degree or previous contact center experience * Highly professional with a commitment to ...

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Support Service Representative information

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How much do support service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support service representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a support service representative?

Support Service Representatives are professionals who assist customers or clients by providing information, resolving issues, and offering guidance related to a company's products or services. They typically work via phone, email, chat, or in-person, handling inquiries, processing requests, and ensuring customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, often serving as the first point of contact for support. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a support service representative, and why are they important?

To thrive as a Support Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Excellent communication, patience, and a positive attitude set top performers apart in this role. These skills ensure efficient resolution of customer issues, foster customer satisfaction, and contribute to a supportive team environment.

What are some common challenges faced by support service representatives and how can they be addressed?

Support Service Representatives often encounter challenges such as managing high volumes of inquiries, addressing diverse customer needs, and resolving issues within tight timeframes. Effective time management, strong communication skills, and maintaining a calm, empathetic demeanor are essential for overcoming these obstacles. Many organizations provide ongoing training and access to knowledge bases to help representatives stay informed and handle complex situations efficiently. Building strong collaboration with team members and supervisors also helps in sharing best practices and finding solutions to unusual problems.

Is remote support service representative a stressful job?

A remote support service representative role can be stressful due to handling customer issues, meeting performance metrics, and managing high call volumes. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.

What are examples of support service representative careers?

Support Service Representatives typically work in customer service roles across various industries such as retail, telecommunications, healthcare, and technology. They handle customer inquiries, resolve issues, and provide product or service information, often using tools like CRM software and requiring strong communication skills. Career paths can include advancement to supervisory or specialized support roles, or transitioning into related fields like account management or technical support.
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What job categories do people searching Support Service Representative jobs look for?

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Support Service Representative jobs near you
Infographic showing various Support Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Service Representative / CSR in South Jordan, UT 84095

Amicis Global

South Jordan, UT • On-site

$22/hr

Contractor

Re-posted 27 days ago

Job description

Title: Customer Service Representative / CSR
Location: South Jordan, UT 84095
Duration: 12 Months
Pay Rate: $22.00/- on W2
 
 
Kindly share your most updated resume.
 
Roles and Responsibilities:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center.
 
Preference for 1 of the following criteria:
• College Degree.
• Previous contact center experience.
 
 
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