Job Title:ย Customer Service Representative
Job Location:ย ย Columbus,ย OHย 43219
Job Duration:ย 6
ย Months+ Extension
ย
Kindly help me out with your most updated resume
ย
Position Description:
- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
- Calls must be answered with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries.
- Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
- Ability to contribute in a fast-paced, team-oriented environment.
- Aptitude to multitask and adjust quickly to changes in a busy financial service center.
Education Requirement:
- College Degree OR Previous contact center experience.