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Support Manager Jobs in Terrace, BC (NOW HIRING)

WSP

Construction Field Inspector

Terrace, BC

CA$77K - CA$102K/yr

Support health, safety, and environmental compliance on site, promoting a strong safety culture * Coordinate with contractors, project managers, engineers, and client representatives to resolve field ...

WSP

Construction Field Inspector

Terrace, BC

CA$77K - CA$102K/yr

Support health, safety, and environmental compliance on site, promoting a strong safety culture * Coordinate with contractors, project managers, engineers, and client representatives to resolve field ...

ALS

General Labour Supervisor

Terrace, BC

CA$25.58/hr

Other duties as assigned by the Manager, Assistant Manager or Supervisors. Required Knowledge ... Business support for education or training after 9 months with the company. * Learning ...

Avant Respiratory

Sleep Clinician

Terrace, BC · On-site

CA$25/hr

... and managing inventory * Coordinating with insurance providers to secure coverage * Maintaining accurate patient documentation * Providing ongoing support to ensure long-term success with therapy ...

ALS

General Labour Lead Hand

Terrace, BC

$2/hr

Other duties as assigned by the Manager, Assistant Manager or Supervisors. Required Knowledge ... Business support for education or training after 9 months with the company. * Learning ...

Walmart

(CAN) Meat Associate

Terrace, BC · On-site

CA$18.70/hr

Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Walmart

(CAN) Meat Associate

Terrace, BC · On-site

CA$18.70/hr

Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Acosta

Reset Merchandiser

Terrace, BC · On-site

In this role, you will have the opportunity to support the merchandising initiatives of each of our clients and enhance relationships with Store and Department Managers. This position is an excellent ...

Chevrolet Buick GMC

Sales Consultant

Terrace, BC · On-site

... supported. As a Sales Consultant, you will build lasting relationships with customers by ... Proficient in using CRM software and other relevant computer applications. * Excellent ...

A&W Restaurants

Cashier

Terrace, BC · On-site

CA$18.50 - CA$19.50/hr

Opportunities to grow into leadership and management roles * Employee discounts * Medical and ... Support your team and contribute to a positive work environment * Jump in where needed to help the ...

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Support Manager information

See Terrace, BC salary details

$24.3K

$52.3K

$92.6K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Terrace, BC is $52,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,778.00 and $57,392.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What cities near Terrace, BC are hiring for Support Manager jobs?

Cities near Terrace, BC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Terrace, BC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $52,276 per year, or $25.1 per hour.

(CAN) OMNI Customer Fulfillment Associate

Walmart

Terrace, BC • On-site

CA$18.40/hr

Part-time

Re-posted 22 hours ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,437 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fastpaced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.What you'll do...

WHAT YOU'LL DO
Pick, Pack, and Prepare Customer Orders
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.
Ensure Product Quality and Order Accuracy
Selects fresh, high-quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.
Maintain Efficient and Organized Packing
Packs totes efficiently to make the best use of space while maintaining product quality and safety standards.
Support Customers and Team Operations
Balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.
Follow Safety, Food Hygiene, and Quality Standards
Maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.40.

Le taux horaire minimum pour ce poste debute a 18.40.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

4427 Hwy 16 W, Terrace, BC V8G 5L5, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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