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Support Manager Jobs in Terrace, BC (NOW HIRING)

All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and ...

... sector, supports industrial and mining clients from coast to coast. Over decades, we have expanded our service offering to include economic studies, project management, detailed engineering ...

... sector, supports industrial and mining clients from coast to coast. Over decades, we have expanded our service offering to include economic studies, project management, detailed engineering ...

Tire Technican

Terrace, BC · On-site

CA$22.67/hr

All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and ...

All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and ...

Planner II or Planner III

Terrace, BC · On-site

$41.45 - $46.86/hr

Manage complex planning studies, development applications, and review consultant proposals; Develop project budgets, oversee project tenders, and verify contract expenditures and compliance;Support ...

Support health, safety, and environmental compliance on site, promoting a strong safety culture * Coordinate with contractors, project managers, engineers, and client representatives to resolve field ...

Support health, safety, and environmental compliance on site, promoting a strong safety culture * Coordinate with contractors, project managers, engineers, and client representatives to resolve field ...

As a co-operative, we focus on supporting Western Canadians, giving back to our communities, and ... Reporting to Gas Bar Manager You'll be involved in: * Embodying Four Rivers Co-operative values:

Other duties as assigned by the Manager, Assistant Manager or Supervisors. Required Knowledge ... Business support for education or training after 9 months with the company. * Learning ...

(CAN) Produce Stocker

Terrace, BC · On-site

CA$18.70/hr

... supporting the sale of fresh products. This role is well suited for individuals looking for an ... Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Sleep Clinician

Terrace, BC · On-site

CA$25/hr

... and managing inventory * Coordinating with insurance providers to secure coverage * Maintaining accurate patient documentation * Providing ongoing support to ensure long-term success with therapy ...

Showing results 41-60

Support Manager information

See Terrace, BC salary details

$24.3K

$52.3K

$92.6K

How much do support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for support manager in Terrace, BC is $52,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,778.00 and $57,392.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Terrace, BC are hiring for Support Manager jobs?

Cities near Terrace, BC with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Terrace, BC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $52,276 per year, or $25.1 per hour.
Kal Tire
1 - 5K employees

CA$22.67/hr

Temporary

Posted 22 days ago


Job description

If you enjoy hands-on work, staying active, and working as part of a team, this role is a strong fit.

As a Tire Technician, you’ll support the day-to-day service work in the shop, installing, repairing, and maintaining tires while helping keep operations running smoothly. This is a temporary position with full-time and part-time hours available for the duration of the contract.

You’ll be part of a team that works safely, supports each other, and takes pride in getting the job done right.

Responsibilities

  • Install, remove, rotate, balance, and repair tires
  • Safely operate tire service equipment and tools
  • Inspect tires and vehicles to identify required services
  • Maintain a clean, organized, and safe work environment
  • Follow all safety procedures and use PPE at all times
  • Support the team to keep workflow efficient and on schedule

Requirements

  • Previous tire technician or automotive experience or training is preferred
  • Valid driver’s license
  • Ability to lift 30–50 lbs repeatedly and stay active throughout the shift
  • Strong attention to detail and reliability
  • Team-oriented with a practical, safety-first approach
  • Comfortable working in a fast-paced environment

What We Offer

  • Hourly wage: $22.67
  • Hands-on training to build confidence and practical skills
  • A supportive, safety-focused team environment
  • Opportunity to gain experience in the automotive industry

Store Details

  • Address:4929 Keith Ave
  • Hours of Operation:
    • Monday to Friday: 7:30 - 18:00
    • Saturday / Sunday: 8:00 - 17:00
    • Multiple Training Dates Starting: September 21, 2026

Shifts will be scheduled within store operating hours and may include weekends.

Hiring Process

Shortlisted candidates will be contacted for an interview and may be invited for a guided tour of the store and service area.

Candidates are considered for one location at a time. To help us review applications effectively, please apply to no more than two Kal Tire locations.

All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada.

#jointeamkal

Employment Type: Temporary