Support Manager Jobs in Surrey, BC (NOW HIRING)

BWXT Medical Ltd. is a trusted source for the development and manufacture of nuclear medicine for biotechnology, life sciences, pharmaceutical companies and academia partners. Headquartered in Kanata, Ontario, BWXT Medical Ltd. employs over 300 highly-skilled people in Kanata and Vancouver, British Columbia. 

Welcome to BWXT
We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you're an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and contribute to nuclear innovation. We required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a difference. BWXT Medical Inc. is seeking a Operations Support Manager at our production facility in Vancouver, British Columbia, Canada.

Position Overview:

Manages one or more Operations support processes or teams, within the BWXT Medical Ltd. Vancouver site. Accountable for the effective forecasting, planning, resourcing, scheduling and execution of support processes to ensure the production of quality products that meet internal specifications as well as regulatory, contractual and customer requirements.

Location:

On-site in Vancouver, British Columbia, Canada. 

Your Day to Day as an Operations Support Manager:

Directs the safe efficient, effective and economic operation of one or more Operations cost centers to meet and where possible exceed the divisional goals regarding customer service.

• Accountable for manufacturing preparations to support consistent and reliable product processes.
• Accountable for one or more support processes cost centers and budget control.
• Responsible for managing a group of staff as well as overseeing their departments operations.
• Responsible for delegating tasks and ensuring overall team objectives are understood and met.
• Responsible for executing on quality system actions according to BWXT policies.
• Responsible and accountable for leading projects that directly impact their department, which includes estimation, budget management, resource management and implementation.
• Interfaces with suppliers of goods and services to ensure that goods are received on time to support planned manufacturing and/or support activities.
• Liaises with other departmental managers or supervisors to ensure successful coordination of scheduled activities.
• Assists and may substitute for Production Manager in the performance of their managerial activities.
• Initiates and implements quality improvements, and cost control/reduction programs aimed at reduced waste and improved profitability.
• Initiates and implements programs aimed at improved efficiencies.
• Initiates, supports and implements continuous improvement initiatives that enhance process reliability and improve responsiveness to customer requirements.
• Develops and direct a supporting organization. Responsible for the implementation of the training program in responsible area.
• Ensures that all activities within a cost center comply with divisional objectives, regulatory, health and safety and requirements.
• Ensures that all activities within a cost center comply with quality systems, and regulatory requirements in terms of meeting customer expectations.
• Prepares short- and long-term budget objectives and reports on progress towards meeting approved objectives. Initiates corrective actions to minimize the negative effects of variances and maximize achievable profits.
• Participates as a member of the Operations management team to achieve approved business objectives.
• Ensures the maintenance of facilities and equipment to maintain safe and cost-effective operating conditions.
• Performs as a technical resource and/or Emergency Response Manager within the scope of the Emergency Response Plan.

Required Qualifications: 

Normally a university undergraduate degree in an appropriate discipline, preferably Engineering degree, with 3-5 years of related experience including experience in supervising personnel. Ideally, the incumbent will have had previous experience within an Operations environment manufacturing pharmaceuticals, devices, or health care products.

• Knowledge of Good Manufacturing Practices (cGMP) is essential.
• Must have strong personal qualities of leadership, demonstrate initiative and set appropriate standards of performance to ensure that staff is motivated to meet objectives.
• Must have effective oral and written communication skills.
• Must have good working knowledge of radiation physics.
• Must have intimate working knowledge of both radiation and contamination problems and the proper and effective techniques for dealing with them.
• Must have a good basic understanding of financial planning.
• Must be able to cope with job stress and pressure.
• Must be able to analyze situations and make decisions often with minimal information and little time for optimization or corrective action.
• Must be resourceful, creative, and possess superior problem-solving skills.
• Must have good general knowledge of collective agreements and company policies and procedures.

WHAT WE CAN OFFER YOU: Ensuring the well-being of our employees is our priority and we offer comprehensive and competitive benefits for our employees and their families.

• Comprehensive Health Benefits - Including health, dental, vision, and disability coverage to keep you feeling your best.
• Secure Your Future - Defined Contribution Pension Plan and an optional Company-matched retirement savings plans (RRSP/TFSA/EPSP)
• Work-Life Balance - Flexible hybrid schedules and compressed workweek option available
• Help Grow Our Team - Earn generous referral bonuses with our two-tiered
• Employee Referral Program ($1,500 and $3,000!).
• Invest in Your Education - Up to $5,250 USD per year through our Educational Refund Plan.
• Professional Development - Gain access to training, certifications, and growth opportunities to advance your career.
• Your Wellness Matters - Enjoy gym membership discounts and access to mental health support programs.
• A Welcoming Workplace - Join a diverse, inclusive, and supportive culture that celebrates you.
• Fun & Connection - Engage in team-building activities organized by our Social Committee.Ready to grow with us?

Apply now and let's build something amazing together!  

At BWXT, we are committed to a fair, transparent, and inclusive hiring process.

As part of our recruitment practices, we use artificial intelligence (AI) tools to assist with screening and evaluating applicants. These tools support our efforts to make consistent and equitable hiring decisions.

The base salary range for this position in British Columbia (CA-BC) at the start of employment is expected to be between $$116,000 and $$162,000 per year. However, the base salary offered is based on local job market factors and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment.

Learn more about how BWXT employs nuclear technology to solve some of the world's most important problems. BWXT's capabilities video showcases our innovation in commercial nuclear power, addressing climate change, as well as our advanced nuclear medicine products treating patients around the world. We are People Strong. Innovation Driven.

BWXT Medical Ltd. embraces diversity of thought, values individuality, encourages new perspectives and provides equal opportunity in employment for all qualified employees and applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or a record suspended or any other category protected by federal law. BWXT Medical Ltd. is committed to fostering an accessible, fair, and inclusive environment where all employees are able to access goods while being respected and supported. If you require accommodations during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact Human Resources.