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Support Manager Jobs in Red Bay, AL (NOW HIRING)

Whataburger

Manager

Florence, AL · On-site

$18 - $22/hr

... and support * You expertly handle employee issues, customer concerns, and other tough situations ... Manager > General Manager > Operating Partner Whata you waiting for? Apply now! (Burger puns ...

Whataburger

Manager

Florence, AL · On-site

$18 - $22/hr

... and support * You expertly handle employee issues, customer concerns, and other tough situations ... Manager > General Manager > Operating Partner Whata you waiting for? Apply now! (Burger puns ...

Wendy's

Restaurant Manager

Booneville, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Booneville, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Fulton, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Tupelo, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Fulton, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Tupelo, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Rustman Agency

Account Manager

Leighton, AL · On-site

Job Summary We are looking for an Account Manager to support and maintain strong relationships with our clients. In this role, you will act as a trusted advisor, helping clients navigate their ...

Hardee's

Hourly Manager

Tuscumbia, AL

$12.25 - $16.25/hr

As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a ...

Hardee's

Hourly Manager

Tuscumbia, AL · On-site

$12.25 - $16.25/hr

As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a ...

Hardee's

District Manager

Tuscumbia, AL · On-site

You will help build a family-style atmosphere where managers and team members feel supported, valued, and motivated to succeed. By coaching leaders, identifying opportunities for improvement, and ...

Wendy's

Restaurant Manager

Fulton, MS · On-site

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Wendy's

Restaurant Manager

Fulton, MS · On-site

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Wendy's

Restaurant Manager

Booneville, MS · On-site

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Workstream

Hourly Manager

Tuscumbia, AL · On-site

$12.25 - $16.25/hr

As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a ...

Hardee's

District Manager

Tuscumbia, AL · On-site

You will help build a family-style atmosphere where managers and team members feel supported, valued, and motivated to succeed. By coaching leaders, identifying opportunities for improvement, and ...

Fourteen Foods

Shift Manager

Muscle Shoals, AL

$13.25 - $16.75/hr

The Shift Manager provides quality customer service and food products using standards set by ... We offer a comprehensive range of benefits designed to support your overall well-being, including ...

Dairy Queen

Shift Manager

Muscle Shoals, AL · On-site

$13.25 - $16.75/hr

The Shift Manager provides quality customer service and food products using standards set by ... We offer a comprehensive range of benefits designed to support your overall well-being, including ...

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Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Red Bay, AL

Support Manager information

See Red Bay, AL salary details

$17.7K

$53.3K

$94.9K

How much do support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for support manager in Red Bay, AL is $53,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $71,400.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Red Bay, AL are hiring for Support Manager jobs?

Cities near Red Bay, AL with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Red Bay, AL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,275 per year, or $25.6 per hour.

Manager

Whataburger

Florence, AL • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Whataburger rating

5.6

Company rating: 5.6 out of 10

Based on 1,161 frontline employees who took The Breakroom Quiz

38th of 107 rated fast food restaurants

Job description

Are you bready to work somewhere fun, fast-paced, and where you can grow? Lettuce tell you about this roll!

We’re MWB Restaurants: your local Whataburger franchise. We’re searching for people who know what extraordinary hospitality looks like and how to instill it in their team. If that’s you, keep reading! 

As a Manager, you’ll be a key part of what makes our culture special. From performing quality checks, to creating schedules and cheering on your crew, you'll help each team member shine and ensure every guest leaves full and happy. Plus, with medical benefits, PTO, weekly pay, and quarterly bonuses, MWB is the place to be!

WHAT YOU’LL DO:

  • Lead and inspire a team of 25+ burger experts to provide next-level hospitality
  • Drive recruiting to ensure your store is fully staffed with great people
  • Spot rising stars, and develop top performers into future leaders
  • Set high (but fair) standards and inspire your team to reach them every shift
  • Celebrate the wins and turn mistakes into learning opportunities
  • Help make MWB a great place to work by keeping our friendly, productive, and fun
  • Help run a multi-million dollar business

REWARDS YOU’LL ENJOY:

  • $18.00 - $22.00 per hour (paid weekly!)
  • $1,000 - $10,000 annual bonus potential
  • 10 days of PTO after 90 days
  • Medical, vision, and dental insurance
  • 401(k) with a 50% match up to 6%
  • 100% company-paid life insurance
  • Access same-day pay and low-interest loans with FinFit (if eligible)
  • Whataburger Family Foundation (hardship assistance)
  • Whataburger Scholarship Program

THIS JOB IS FOR YOU IF:

  • You’ve managed teams for concepts like McDonald’s. Taco Bell, Chick-Fil-A, or similar
  • You thrive on the floor with your team but can handle the admin too (this job is 75% floor management, 25% admin)
  • You know how to keep a team upbeat, making work productive and fun
  • You’re all about developing your team through real-time feedback and support
  • You expertly handle employee issues, customer concerns, and other tough situations

WHERE YOU CAN GO (CAREER PATH):

Manager  > General Manager > Operating Partner

Whata you waiting for? Apply now! (Burger puns encouraged, but not required)

At MWB, we're not your typical fast food place. Our team of burger experts serve fresh, made-to-order breakfast, lunch, and dinner — 24/7. Not only are our burgers tasty, they're so big you'll need both hands to hold them!
(Here, have a napkin)

What Whataburger employees say

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