... managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company ...
... managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company ...
Practice Manager
Evansville, WI · On-site
$55K - $70K/yr
Lead, coach, and support office team members through training, mentorship, and delegation of tasks ... Minimum 2-5 years experience successfully leading/managing. * AR/AP experience, along with ...
Quick apply
Practice Manager
Evansville, WI · On-site
$55K - $70K/yr
Lead, coach, and support office team members through training, mentorship, and delegation of tasks ... Minimum 2-5 years experience successfully leading/managing. * AR/AP experience, along with ...
Plant Manager
Darlington, WI · On-site
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Quick apply
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Hourly Manager
Monroe, WI · On-site
$13.25 - $17.50/hr
The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability ...
Hourly Manager
Monroe, WI · On-site
$13.25 - $17.50/hr
The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability ...
Hourly Manager
Beloit, WI · On-site
$13.25 - $17.50/hr
The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability ...
Hourly Manager
Beloit, WI · On-site
$13.25 - $17.50/hr
The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability ...
Gym Manager
Monroe, WI · On-site
$19 - $21/hr
You'll inspire your team, support your members, and help us deliver remarkable service --one ... Manage budgets and operations with excellence * Stay ahead of fitness trends and lead by example ...
Gym Manager
Monroe, WI · On-site
$19 - $21/hr
You'll inspire your team, support your members, and help us deliver remarkable service --one ... Manage budgets and operations with excellence * Stay ahead of fitness trends and lead by example ...
Project Manager
Monroe, WI · On-site
The PDC Project Manager is responsible for planning, coordinating, and delivering project scopes ... Collaboration with and support of 1-PDC Sales and Supply Chain strategies, objectives, and ...
Quick apply
Project Manager
Monroe, WI · On-site
The PDC Project Manager is responsible for planning, coordinating, and delivering project scopes ... Collaboration with and support of 1-PDC Sales and Supply Chain strategies, objectives, and ...
Plant Manager
Darlington, WI · On-site
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Plant Manager
Darlington, WI · On-site
The Plant Manager manages manufacturing resources to support the sales of the company. This role ensures that adequate resources, including equipment, capital and co-workers, are available and ...
Gym Manager
Monroe, WI · On-site
$19 - $21/hr
You'll inspire your team, support your members, and help us deliver remarkable service --one ... Manage budgets and operations with excellence * Stay ahead of fitness trends and lead by example ...
Gym Manager
Monroe, WI · On-site
$19 - $21/hr
You'll inspire your team, support your members, and help us deliver remarkable service --one ... Manage budgets and operations with excellence * Stay ahead of fitness trends and lead by example ...
Hourly Manager
Beloit, WI · On-site
$13.25 - $17.50/hr
The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability ...
Hourly Manager
Beloit, WI · On-site
$13.25 - $17.50/hr
The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability ...
Assistant Manager
Beloit, WI · On-site
Support a respectful team environment * Communicate shift priorities, goals and results with team ... Manage cash over/short during shift * Ensure all products are prepared according to brand standards ...
Assistant Manager
Beloit, WI · On-site
Support a respectful team environment * Communicate shift priorities, goals and results with team ... Manage cash over/short during shift * Ensure all products are prepared according to brand standards ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manager
Monroe, WI · On-site
Assistant Manage r Responsibilities : • Work in a Team Environment • Support a respectful team environment • Communicate shift priorities, goals and results with team members • Support the ...
Assistant Manager
Monroe, WI · On-site
Assistant Manage r Responsibilities : • Work in a Team Environment • Support a respectful team environment • Communicate shift priorities, goals and results with team members • Support the ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Assistant Manage r Responsibilities ... Work in a Team Environment Support a respectful team environment Communicate shift priorities ...
Support Manager information
See Monroe, WI salary details
$21.2K - $29.6K
9% of jobs
$29.6K - $38.1K
15% of jobs
$39.1K is the 25th percentile. Wages below this are outliers.
$38.1K - $46.5K
14% of jobs
$46.5K - $55K
9% of jobs
The median wage is $59.2K / yr.
$55K - $63.4K
9% of jobs
$63.4K - $71.8K
10% of jobs
$71.8K - $80.3K
11% of jobs
$81K is the 75th percentile. Wages above this are outliers.
$80.3K - $88.7K
6% of jobs
$88.7K - $97.2K
14% of jobs
$97.2K - $105.6K
2% of jobs
$105.6K - $114K
3% of jobs
$21.2K
$64K
$114K
How much do support manager jobs pay per year?
As of Aug 17, 2026, the average yearly pay for support manager in Monroe, WI is $63,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $85,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Monroe, WI are hiring for Support Manager jobs?
Cities near Monroe, WI with the most Support Manager job openings:
$18/hr
Full-time
Medical, Dental, Vision, PTO
Posted 13 days ago
Job description
Customer Service Representative
LoanMax Title Loans
1409 Coulee Rd Hudson, WI 54016
________________________________________
Pay Range
$18 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed.
________________________________________
Schedule
Store Hours:
Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 2:00 PM
✅ Never work on Sundays
________________________________________
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
________________________________________
Key Responsibilities
• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws
________________________________________
What We Offer
• Competitive pay
• 6 paid holidays
• Paid vacation
• Paid on-the-job training
• Full-time, stable work schedule
• Career growth opportunities
• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
________________________________________
Qualifications
General
• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
Education
• High school diploma or equivalent required
Experience
• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
________________________________________
About LoanMax Title Loans
LoanMax Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
________________________________________
Additional Requirements
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
________________________________________
Equal Opportunity Employer
LoanMax Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
LoanMax Title Loans
1409 Coulee Rd Hudson, WI 54016
________________________________________
Pay Range
$18 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed.
________________________________________
Schedule
Store Hours:
Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 2:00 PM
✅ Never work on Sundays
________________________________________
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
________________________________________
Key Responsibilities
• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws
________________________________________
What We Offer
• Competitive pay
• 6 paid holidays
• Paid vacation
• Paid on-the-job training
• Full-time, stable work schedule
• Career growth opportunities
• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
________________________________________
Qualifications
General
• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
Education
• High school diploma or equivalent required
Experience
• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
________________________________________
About LoanMax Title Loans
LoanMax Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
________________________________________
Additional Requirements
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
________________________________________
Equal Opportunity Employer
LoanMax Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.