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Support Manager Jobs in Milton, IA (NOW HIRING)

Hardee's

Assistant Manager Hardee's (6111)

Ottumwa, IA · On-site

$36K - $42K/yr

Supporting management team and General Manager in their operation decisions. * Maintaining reports and records based on company standards and in full compliance with state and federal regulations.

Cambridge

Operations Support Consultant

Fairfield, IA · On-site

Operations Support Consultant The Operations Support Consultant serves as a subject matter expert ... management, operational controls, and an exceptional service experience. The ideal candidate ...

Winston Retail

Retail Support Merchandiser

Fairfield, IA · On-site

$14 - $16/hr

Manage schedules and assigned store visits to ensure deliverables are completed on time. * Maintain a high level of quality, professionalism, and accountability across all assignments. * Support ...

Spee-Dee Delivery Service

Support CDL Driver

Ottumwa, IA · On-site

$20 - $24/hr

Job SummaryThe Support CDL Driver fills in on open or unassigned routes to support daily delivery ... management of any problems or discrepanciesMaintain professional personal appearance as well as ...

Airliquidehr

Branch Manager

Fairfield, IA

R10097054 Branch Manager (Open) Location: Fairfield, IA - Retail shop How will you CONTRIBUTE and ... Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

Airgas

Branch Manager

Fairfield, IA · On-site

R10097054 Branch Manager (Open) Location: Fairfield, IA - Retail shop How will you CONTRIBUTE and ... Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

Truenorth-Companies

Account Manager

Fairfield, IA · On-site

$60 - $80/hr

Account Manager PR Fairfield, IA, US 11 days ago Requisition ID: 2004 First MainStreet Insurance ... First MainStreet Insurance was established in 2017 as an organization dedicated to supporting local ...

TrueNorth Companies

Account Manager

Fairfield, IA · On-site

Account Managers manage a portfolio of accounts, ensuring their satisfaction, and the retention of ... First MainStreet Insurance was established in 2017 as an organization dedicated to supporting local ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Milton, IA

Support Manager information

See Milton, IA salary details

$19.1K

$57.5K

$102.5K

How much do support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for support manager in Milton, IA is $57,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $77,100.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Milton, IA are hiring for Support Manager jobs?

Cities near Milton, IA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Milton, IA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,499 per year, or $27.6 per hour.

Direct Support Professional (DSP) - Hourly

First Resources Corp

Ottumwa, IA • On-site

$13/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 23 days ago

Job description

Direct Support Professional (DSP) – First Resources Corp. Hourly ServicesLocation: Ottumwa, IAEmployment Type: Full-Time (Hourly Services)Schedule: Monday-Friday, 8am-4:30pmEmpower Independence. Enrich Lives.First Resources Corp. is hiring compassionate and dependable Direct Support Professionals (DSPs) to join our Hourly Services team. In this role, you'll support individuals with disabilities in achieving greater independence and community integration by assisting with daily living skills, personal goals, and meaningful activities.Why Join Us?We offer a supportive, mission-driven environment and a comprehensive benefits package for full-time employees, including:Health and dental insurance optionsPaid holidays, sick leave, and vacation time403(B) retirement plan with employer matchOpportunities for training and career advancementAbout First Resources Corp.Founded in 1987, First Resources Corp. is a not-for-profit agency serving Southeast Iowa. We provide a wide range of home- and community-based services, including behavioral health, substance use treatment, case management, and hourly and residential support. Our mission is to enhance the lives of those we serve by meeting their unique needs with compassion and respect.What You'll DoAssist individuals with daily living tasks such as hygiene, cooking, cleaning, and errandsSupport clients in achieving personal goals and participating in community activitiesProvide transportation to appointments and eventsFollow and document progress on Person Centered Service Plans (PCSPs)Maintain clear communication with supervisors and team membersWhat You'll NeedHigh school diploma or equivalentValid driver's license, clean driving record, and proof of auto insuranceFlexibility to work varied shifts and fill in as neededApply Today!Make a meaningful impact in your community.First Resources Corp. is an equal opportunity employer. We welcome applicants of all backgrounds and identities.As part of the job requirements applicants must have satisfactory results on a background check.