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Support Manager Jobs in Greer, SC (NOW HIRING)

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Ability to manage varied workloads and shifting priorities * Strong mission alignment with Support After Abortion's client-led, nonjudgmental model * A distinct second strength -- clinical ...

Be Seen First

Ability to manage varied workloads and shifting priorities * Strong mission alignment with Support After Abortion's client-led, nonjudgmental model * A distinct second strength -- clinical ...

In this role, you will provide critical support to our Project Managers by coordinating daily administrative operations, managing project documentation, and tracking timelines. The ideal candidate ...

In this role, you will provide critical support to our Project Managers by coordinating daily administrative operations, managing project documentation, and tracking timelines. The ideal candidate ...

May provide input to the Customer Support Manager regarding performance. Key Accountabilities: * Oversee the inspection process, responsible for the laborers Team Leads and the inspection of customer ...

Support Engineer

Greenville, SC ยท On-site

$100K/yr

Ability to manage multiple customer implementations simultaneously * Comfortable working in a fast ... Experience supporting SaaS products * Familiarity with public safety, law enforcement, CJIS, or ...

Support Engineer

Greenville, SC ยท Remote

$100K/yr

Ability to manage multiple customer implementations simultaneously * Comfortable working in a fast ... Experience supporting SaaS products * Familiarity with public safety, law enforcement, CJIS, or ...

Support Engineer

Greenville, SC ยท On-site

$100K/hr

Ability to manage multiple customer implementations simultaneously * Comfortable working in a fast ... Experience supporting SaaS products * Familiarity with public safety, law enforcement, CJIS, or ...

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Support Manager information

See Greer, SC salary details

$21.6K

$65.3K

$116.3K

How much do support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support manager in Greer, SC is $65,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $87,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are the most commonly searched types of Support jobs in Greer, SC?

The most popular types of Support jobs in Greer, SC are:

What cities near Greer, SC are hiring for Support Manager jobs?

Cities near Greer, SC with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,285 per year, or $31.4 per hour.

Territory Support Manager

Southeast Handling Systems

Duncan, SC โ€ข On-site

$48K - $50K/yr

Full-time

Re-posted yesterday


Job description

Description
Territory Support Managers have the responsibility to work within an assigned area of responsibility to initiate, maintain and increase customer aftermarket sales of a large range of material handling equipment parts, service, rentals, and allied products while providing excellent customer service.
Requirements
The ideal candidate will have an interest in outside sales and demonstrate a proven track record in exceeding goals and targets supported by a willingness to work hard. Organization, time management, self-motivation and drive are essential for success in this position.
This position requires creativity and motivation to break into new customers and new ways to increase existing customer business. Candidates should be high energy, independent thinkers who can solve customer problems. Territory Support Managers must have an inherent drive to provide value added customer service.