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Support Manager Jobs in Clinton, SC (NOW HIRING)

Tindall

Operation Support Specialist

Spartanburg, SC · On-site

In this role, you will provide critical support to our Project Managers by coordinating daily administrative operations, managing project documentation, and tracking timelines. The ideal candidate ...

Home Depot

Store Support

Simpsonville, SC · On-site

$13.25 - $16.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Simpsonville, SC · On-site

$13.25 - $16.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Blevins, Inc

Office Support

Simpsonville, SC · On-site

$15.25 - $19.75/hr

... Office Support position to join our team in our Greenville, SC branch. Blevins, Inc. has a long ... Manage a national multi-line phone system, determining purpose of callers, and forwarding calls to ...

Harte Hanks

Customer Care Support - Tier 2

Simpsonville, SC

$15 - $19.25/hr

Overview of Job Responsibilities A Tier 2 call center team member is an experienced support professional who manages more complex customer inquiries and escalations that go beyond Tier 1 capabilities.

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.25/hr

Manage inbound customer requests via multi-channel pathways. * Respond promptly and professionally ... Provide support for management issues as they arise. Ongoing Learning * Complete ongoing training ...

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.50/hr

Manage inbound customer requests via multi-channel pathways. * Respond promptly and professionally ... Provide support for management issues as they arise. Ongoing Learning * Complete ongoing training ...

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Support Manager information

See Clinton, SC salary details

$21.3K

$64.2K

$114.4K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Clinton, SC is $64,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $86,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What cities near Clinton, SC are hiring for Support Manager jobs?

Cities near Clinton, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Clinton, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,192 per year, or $30.9 per hour.

Manager, Ticket Operations (57166)

DIAMOND BASEBALL HOLDINGS LLC

Spartanburg, SC • On-site

Full-time

Re-posted yesterday

Job description

About the Hub City Spartanburgers:

The Hub City Spartanburgers, High-A affiliate of the Texas Rangers, play in Spartanburg, South Carolina and have quickly built a strong presence in the community. With a focus on high-energy baseball, fan engagement, and local connection, the Spartanburgers continue to establish themselves as a key part of the Upstate sports landscape. As part of Diamond Baseball Holdings (DBH), the Spartanburgers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Position Overview:

The Ticket Operations Manager will manage all aspects of ticket operations, ticket printing, ticket fulfillment, customer service, game day box office operations, event day box office operations, season ticket sales, administrative information systems, and sales reporting. The Ticket Operations Manager will work closely with the Ticket Sales, Sponsorship and Marketing teams.

Essential Duties and Responsibilities

  • Lead the creation, development, and maintenance of ticketed events through team’s ticketing system: Tickets.com 
  • Assist with creating, managing, plans, promo codes, buyer types and other ticketing system programming needs.
  • Work with Tickets.com to submit qualifiers for pre-sales and promotions, update event information, and troubleshoot pending issues.
  • Manage and maintain stadium seating inventory for all ticket types.
  • Coordinate with the Ticket Sales team on venue and seating inventory for games and events.
  • Manage all game/event day box-office operations and staff.  
  • Serve as a point of contact for all ticket related questions and box office inquiries.
  • Coordinate with sales department for all ticketing, fulfillment and service needs of premium ticket holders.
  • Coordinate with sales department for all ticketing, fulfillment and service needs through FEVO, Dynamo, Fan Maker, Fan Rally or other software programs to drive incremental ticket revenue
  • Service internal requests such as ticket purchases, ticket reprints, and Will-Call.
  • Support Ticket Sales and Corporate Partnerships staff with order processing and payments.
  • Staff and support ticket operations and sales for stadium events when necessary. 
  • Fulfill approved ticket donation requests. 
  • Provide ticket sales reports and attendee analytics to management while directly impacting strategy decisions for the sales department (categories, opportunities for growth, etc.)
  • Maintain and update ticket scanners for entry, secondary scans, and special ticket offers.
  • Track and follow-up on missed and failed ticket payments, open receivables, as well as any other ticketing payment discrepancies.
  • Train and incentivize gameday staff to upsell and provide positively amazing service. 
  • Serve as primary contact with Tickets.com and work closely with our representatives to fulfill tasks. 
  • Recruit, hire, and train game day staff and interns

Qualifications:

  • Strong attention to detail, excellent communication skills, extensive customer service skills.
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast-paced environment.
  • Professional knowledge of Microsoft based programs: Outlook, Excel, Word, Powerpoint.
  • Extensive understanding of Tickets.com/ ProVenue system required
  • Able to work independently and as an effective team member.
  • Strong oral and written communication, execution, and analytical skills.
  • Ability to motivate and maintain effective working relationships with staff and partners.

Experience Requirements:

  • Bachelor’s Degree, Business or Sports Management preferred
  • A minimum of 3 years of experience managing a Ticket Office in a related or similar ticketing environment

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