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Support Manager Jobs in North Augusta, SC (NOW HIRING)

Meta

Data Center Capacity & Network Manager

Aiken, SC

$162K/yr

Meta is hiring a Data Center Capacity and Support Manager to lead the deployment of hyperscale data centers. This central role leads a team of network engineers and coordinates with partners, vendors ...

Primark

Operational Support

Augusta, GA · On-site

$16.50/hr

Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence * Support the customer experience by printing POS tickets and ...

Primark

Operational Support

Augusta, GA · On-site

$16.50/hr

Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence * Support the customer experience by printing POS tickets and ...

Primark

Operational Support

Augusta, GA

$16.50/hr

Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence * Support the customer experience by printing POS tickets and ...

Primark

Operational Support

Augusta, GA · On-site

$16.50/hr

Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence * Support the customer experience by printing POS tickets and ...

Home Depot

Store Support

Aiken, SC · On-site

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Evans, GA · On-site

$12.75 - $15.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Aiken, SC · On-site

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Augusta, GA · On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Evans, GA · On-site

$12.75 - $15.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Augusta, GA · On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in North Augusta, SC

Support Manager information

See North Augusta, SC salary details

$21.1K

$63.8K

$113.7K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in North Augusta, SC is $63,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $85,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near North Augusta, SC are hiring for Support Manager jobs?

Cities near North Augusta, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in North Augusta, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $63,816 per year, or $30.7 per hour.

Data Center Capacity & Network Manager

Meta

Aiken, SC

$142K/yr

Full-time

Posted 2 days ago

New

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

139th of 247 rated software companies

Job description

Meta is hiring a Data Center Capacity and Support Manager to lead the deployment of hyperscale data centers. This central role leads a team of network e...

What Meta employees say

Pay

Benefits

Hours and flexibility

Workplace

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