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Support Manager Jobs in Cheraw, SC (NOW HIRING)

Captain D's

Cashier

Rockingham, NC · On-site

$10 - $13.50/hr

Support manager, front-of-house, and back-of-house operations * Learn and follow company procedures Requirements: * Must be at least 16 years old. Schedule: * Varies; includes nights/weekends ...

Captain D's

Cashier

Laurinburg, NC · On-site

$9.50 - $12.75/hr

Support manager, front-of-house, and back-of-house operations * Learn and follow company procedures Requirements: * Must be at least 16 years old. Schedule: * Varies; includes nights/weekends ...

Captain D's

Cook

Rockingham, NC · On-site

$11.75 - $15.75/hr

Support manager, back-of-house, and front-of-house operations * Learn and follow company procedures Requirements: * Must be at least 16 years old. Schedule: * Varies; includes nights/weekends ...

Captain D's

Cook

Laurinburg, NC

$11.25 - $15/hr

Support manager, back-of-house, and front-of-house operations * Learn and follow company procedures Requirements: * Must be at least 16 years old. Schedule: * Varies; includes nights/weekends ...

Captain D's

Cook

Wadesboro, NC

$13 - $17.25/hr

Support manager, back-of-house, and front-of-house operations * Learn and follow company procedures Requirements: * Must be at least 16 years old. Schedule: * Varies; includes nights/weekends ...

Nucor

Facility Supervisor - 2nd Shift

Monroe, NC · On-site

Support manager in long-range planning and budgeting. * Work closely with commercial team to keep them informed when nonferrous commodities need to be sold. * Conduct monthly inventory. * Hands on ...

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Support Manager information

See Cheraw, SC salary details

$19.5K

$58.8K

$104.8K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Cheraw, SC is $58,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $78,800.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Cheraw, SC?

The most popular types of Support jobs in Cheraw, SC are:

What cities near Cheraw, SC are hiring for Support Manager jobs?

Cities near Cheraw, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Cheraw, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,804 per year, or $28.3 per hour.

Care Manager -Family Reentry Support and Help (FRESH)

Coastal Horizons Center

Polkton, NC • Hybrid

$42K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Job Title: Family Reentry Support and Help (FRESH) Care Manager

Location: Wadesboro, NC-HYBRID

Hours: 40 hours/week, Full Time, M-F, Exempt

Coastal Horizons Center, Inc. is seeking a qualified Care Management professional for

our Family Reentry Support and Help (FRESH) program. We have this specific opportunity located in:

Anson County, NC (Polkton, NC)

Primary duties include providing case management and related services focused on the child-parent relationship and the re-entry/transition process for incarcerated parents and their children, both within correctional settings and in the community. This is a hybrid position; the FRESH Care Manager works at the prison, specifically Anson Womens Correctional Facility, and from home.

REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS:

Education: Associate's degrees with 4 years' experience or Bachelor's with 2 years'

Certifications: Preference is given to individuals with North Carolina Peer Support Specialist certification and a minimum of 2 years of experience, and/or individuals registered with the North Carolina Addiction Specialist Professional Practice Board (NCASPPB).

Experience: One (1) year of experience working with individuals, families, and children involved in a correctional setting and the community.

Additional Skills: Ability to maintain a flexible work schedule, including travel. Participate in and successfully complete any required training and background check provided by the NC Department of Adult Correction (NCDAC). Participate in and successfully complete virtual training for Parenting Inside Out (PIO). Proficient computer skills, including the ability to navigate the internet, word processing and spreadsheet applications, and basic email platforms. Bilingual Spanish/English speaking skills are a plus!

SALARY & BENEFITS:

  • Competitive salary based on experience $42,000-$45,000 DOE
  • Comprehensive medical, dental, and vision insurance
  • Educational loan repayment programs & Career growth
  • Retirement savings plan/401K
  • Paid time off programs, rollover hours, 14 paid holidays
  • Employee engagement activities, resource groups, and diversity events

REQUEST FOR ACCOMIDATIONS:

If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org.

We look forward to reviewing your application!

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

Coastal Horizons Center logo

About Coastal Horizons Center

Sourced by ZipRecruiter

Coastal Horizons Center, Inc. offers rewarding employment opportunities to qualified individuals looking to make a difference in their community. Our Corporation provides professional opportunities offering continued career growth and development in the support of our clients. Along with competitive compensation, we offer our employees medical and dental benefit coverage, long term/short term disability insurance, life insurance, paid time off programs, and a retirement savings plan.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Wilmington, NC, US

Social media

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