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Support Manager Jobs in Cheraw, SC (NOW HIRING)

Nucor

Facility Supervisor - 2nd Shift

Monroe, NC

Support manager in long-range planning and budgeting. * Work closely with commercial team to keep them informed when nonferrous commodities need to be sold. * Conduct monthly inventory. * Hands on ...

ABB

Commercial Proposal Engineer

Bennettsville, SC · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the Commercial Construction market segment in the United States. The successful candidate will be responsible ...

Union County, NC

Recovery Support Coordinator

Monroe, NC · On-site

$66K - $99K/yr

Manages program intake through a dedicated phone line, including inquiry response, screening, and referral triage during designated hours. Oversees program budget planning, administration, and ...

Union County

Recovery Support Coordinator

Monroe, NC · On-site

$66K - $99K/yr

Manages program intake through a dedicated phone line, including inquiry response, screening, and referral triage during designated hours. Oversees program budget planning, administration, and ...

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Support Manager information

See Cheraw, SC salary details

$19.5K

$58.8K

$104.8K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Cheraw, SC is $58,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $78,800.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Cheraw, SC?

The most popular types of Support jobs in Cheraw, SC are:

What cities near Cheraw, SC are hiring for Support Manager jobs?

Cities near Cheraw, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Cheraw, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,804 per year, or $28.3 per hour.

Facility Supervisor - 2nd Shift

Nucor

Monroe, NC

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Nucor rating

7.7

Company rating: 7.7 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

193rd of 546 rated manufacturers

Job description

Job Details

Division: Metal Recycling Services LLC

Location: Monroe, NC, United States  

Other Available Locations: N/A

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

About Us:

Metal Recycling Services is a division of the Nucor Corporation is a Fortune 150 company, known for being North America's leader in designing, manufacturing, and recycling steel and steel products with a history of long-term sustainability and stability. Fortune Magazine recently ranked Nucor No. 1 on their list of the World's Most Admired Companies in our industry. The key to Nucor's success is that we care about the safety and well-being of our teammates and customers, the health and protection of our environment, and the relationships we establish in the communities where we live and work. At the heart of every Nucor division are the dedicated people who make up our team. We are seeking a creative, motivated, and dedicated teammate to join our team. We offer you a challenging and rewarding work environment where you can contribute to the success of over 30,000 Nucor teammates.

Best Benefits in the Business:
  • Paid Weekly with Bonus and Profit Sharing
  • Clearly defined career pathways with unlimited growth opportunities 
  • Paid Training
  • Company provided uniforms and PPE
  • Paid Vacation - 3 weeks after 1 year
  • Paid Holidays - 10 per year and 1 personal day
  • Parental Leave
  • Tuition Reimbursement - $5,250 year for teammates, $2625 for spouses
  • Scholarship Program - Every child of a Nucor teammate is eligible for $5000 per year
  • Low-cost medical, dental, vision after 30 days
  • Company-paid life and disability insurance
  • Company matching 401(k) plan
  • Employee stock purchase plan - we match 10% of your purchase

Go to www.Nucor.com/benefits to learn more!   

Basic Job Functions:

 Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

SHIFT TIME: 4:00pm-2:00am

  • Provide leadership in plant safety and operations on a day-to-day basis.
  • Effectively lead the metal recovery team.
  • Develop and maintain positive working relationships with customers.
  • Establish production work schedules.
  • Provide leadership in people development activities such as hiring, training, developing and coaching staff.
  • Serve as a role model; support and ensure compliance with all safety and environmental policies and practices.
  • Support manager in long-range planning and budgeting.
  • Work closely with commercial team to keep them informed when nonferrous commodities need to be sold.
  • Conduct monthly inventory.
  • Hands on leadership approach in working with teammates.
Minimum Requirements:
  • High school diploma or GED required
  • Bachelor's degree in business, management, engineering or related field or a minimum of 3 years management experience in heavy industrial or manufacturing environment
  • Safety Oriented
  • Experience in, operations or manufacturing with heavy equipment
  • Experience in scrap processing 
Preferences:
  • Knowledge of inventory management, shipping and receiving material using lean manufacturing principles is a plus
  • Electrical/Controls experience 
  • Proven ability to communicate with all levels of customers and internal contacts
  • Good verbal and written communication skills
  • Skilled and experienced with personal computers, software, spreadsheets and databases (e.g. Microsoft Word, Excel, Outlook)
  • Ability to plan, manage and prioritize work; adapt to a changing environment; strong organized approach to work
  • Demonstrated skill in initiating and managing projects; building and leading a project team
Our Commitment to a Drug-Free Workplace:

Employment is contingent upon successfully passing a pre-employment drug screening, which includes both urine and hair follicle testing. 

Nucor is an Equal Opportunity Employer and a drug-free workplace

What Nucor employees say

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Benefits

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About Nucor

Sourced by ZipRecruiter

Nucor Corporation is an American producer of steel and related products based in Charlotte, North Carolina. It is the largest steel producer in the United States, the largest "mini-mill" steelmaker (i.e. it uses electric arc furnaces to melt scrap steel as opposed to blast furnaces to melt iron), and the biggest recycler of scrap in North America. As of 2021, Nucor was the 15th-largest steel producer in the world.

Industry

Primary metal manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1905

Social media

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