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Support Manager Jobs in Clinton, SC (NOW HIRING)

Q2 Management, Inc.

Operations Manager

Fountain Inn, SC · On-site

Manage objectives effectively, collaborate with leaders to allocate resources, balance workloads ... Support regional growth by building customer pipelines, delivering tailored solutions and actively ...

Q2 Management, Inc

Operations Manager

Fountain Inn, SC · On-site

$70 - $90/hr

Manage objectives effectively, collaborate with leaders to allocate resources, balance workloads ... Support regional growth by building customer pipelines, delivering tailored solutions and actively ...

AA2IT

Production Support/Material Handler

Spartanburg, SC · On-site

$20/hr

... Time Management, Process Improvement, Safety Management, Inventory Control, Lifting, Data Entry ... Do you have any warehouse experience including material handling or production support? Q2. How far ...

AA2IT

Production Support/Material Handler

Spartanburg, SC · On-site

$20/hr

... Time Management, Process Improvement, Safety Management, Inventory Control, Lifting, Data Entry ... Do you have any warehouse experience including material handling or production support? Q2. How far ...

Robert Half

Help Desk/Desktop Support Analyst

Newberry, SC · On-site

$23 - $25/hr

We are looking for a Help Desk/Desktop Support Analyst to support daily technology operations for a ... Manage incoming service desk requests, document work performed, and provide timely updates through ...

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Support Manager information

See Clinton, SC salary details

$21.3K

$64.2K

$114.4K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Clinton, SC is $64,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $86,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Clinton, SC are hiring for Support Manager jobs?

Cities near Clinton, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Clinton, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,192 per year, or $30.9 per hour.

Operations Manager

Q2 Management, Inc.

Fountain Inn, SC • On-site

Full-time

Posted 18 days ago

Job description

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
  • Empower employees through leadership, mentorship, and guidance, identifying training needs and fostering skill development.
  • Encourage Ownership, accountability, inclusivity, and professionalism, while highlighting individual contributions and promoting team input.
  • Monitor KPIs to assess customer satisfaction and team performance, proactively addressing needs with a focus on Ownership and transparency.
  • Manage objectives effectively, collaborate with leaders to allocate resources, balance workloads, and streamline processes for enhanced efficiency and profitability.
  • Build and maintain strong client relationships with a focus on Care, ensuring satisfaction through regular surveys and audits.
  • Support regional growth by building customer pipelines, delivering tailored solutions and actively participating in sales presentations and initiatives.
  • Ensure compliance with contractual and safety requirements, and collaborate with HR to uphold fair and ethical practices in performance management.
  • Foster open communication to encourage collaboration, feedback, and Transparency.
  • Serve as a role model for integrity, ethical decision-making, creative problem-solving and professionalism, consistently demonstrating Honesty.
  • Address escalated customer inquiries with a focus on Care, ensuring timely resolutions and thorough reporting.
  • Execute progressive disciplinary action and termination requests, clearly documenting employee performance issues and corrective action.
  • Collaborate with cross-functional leaders to drive continuous improvement and Transparency.
Minimum Qualifications
  • Excellent oral and written communication skills
  • Fluency in Spanish is considered an asset
  • Ability to maintain composure under pressure and foster a sense of control
  • Promote and model high standards of emotional intelligence and interpersonal skills
  • Flexible schedule to support various shifts and locations
  • An energetic and achievement-oriented attitude
  • A dedication to customer service and an "expert-level" of knowledge about clients
  • Reliable transportation, valid driver's license, and vehicle insurance
  • Ability to travel frequently within the operating region
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
  • The Operations Manager is expected to spend 100% of their time on-site, and reliable transportation is required
  • The employee must, on occasion, support, train or demonstrate inspection processes as needed
  • Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
  • This role requires the use of safety equipment including, but not limited to, eye safety glasses, hearing protectors, work boots, gloves, and hardhats.
  • The noise level in the work environment is usually moderate.

#Q2SC
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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