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Support Manager Jobs in Clinton, SC (NOW HIRING)

Five Below

Support Lead Part Time

Greenwood, SC

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

Five Below

Support Lead Part Time

Greenwood, SC · On-site

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

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Support Manager information

See Clinton, SC salary details

$21.3K

$64.2K

$114.4K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Clinton, SC is $64,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $86,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Clinton, SC are hiring for Support Manager jobs?

Cities near Clinton, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Clinton, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,192 per year, or $30.9 per hour.

Operations Support Lead/Project Management - P1

Vertiv Group Corp.

Pelzer, SC • On-site

Full-time

Re-posted 5 days ago

Vertiv rating

6.8

Company rating: 6.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

367th of 490 rated machine equipment manufacturers

Job description


POSITION SUMMARY
  • IS Operation Production Coordinator.
  • Supports the Project Management Team with input regarding resolution of Production changes or Issues.
  • Evaluate escalations from the Program Managment and Project Management team that require knowledge of the project.
  • Provide assistance to Project Management team to determine the identify and resolve issues.
  • Document Parts requests from the Project Management team.
  • Understand and accurately review and retrieve the latest revision of the project drawings to verify Change Order requests.
  • Coordinate and verify information with the Engineering Team.
  • Coordinate multiple Projects Changes at once with Sr Master PLanner.
  • Ensure accuracy in maintaining records such as quantities and timely updates.
  • Ability to update and report out on a regular cadence.

RESPONSIBILITIES
  • Ensure timely and accurate action is taken from requests assigned.
  • Communicate effectively with Project team members including, Engineering, Project Management and IMS.
  • Set and maintain a certain standard of excellence for your quality of work.
  • Set daily goals and ensure follow-through.
  • Resolve issues encountered with use of engineering tools and resources
  • Have strong understanding of Construction, circuit breakers, transformers, UPS systems and control systems.
  • Have a methodical approach to work and the ability to make accurate measurements.
  • Committed to keeping up with industry developments and to work to a schedule with planned deadlines.
  • Have strong industrial application experience.
  • Work as a team member or alone to complete projects.
  • Observe safety procedures and meet electrical codes.
  • Make decisions based on technical documents / E-drawings and adhere to Strick guidelines.

QUALIFICATIONS
  • 4 years of technical experience with Construction Projects
  • Knowledge of low voltage switchboard / switchgear design, installation, and use
  • Knowledge of local, state, & federal codes governing the installation and use of low voltage switchboards/switchgear.
  • Working knowledge in Autodesk suite of Engineering software including AutoCAD and Revit
  • Proven experience with Microsoft Office Applications and ProCore
  • Experience reading and interpreting construction drawings and equipment specifications.
  • Interpreting customer specification requirements.
  • Ability to think outside the box to find creative and innovative solutions to reduce costs with no impact on quality, reliability or maintainability.
  • Must possess excellent communication skills both written and verbal.
  • Must be detail oriented.
  • Proven problem-solving skills.

EDUCATION AND CERTIFICATIONS
  • High School Diploma or GED

PHYSICAL REQUIREMENTS
  • No Special Physical Requirements
  • Light Lifting (5 Ibs.-25 Ibs.)
  • Medium Lifting (30 Ibs. - 45 Ibs.)
  • Frequent Standing

ENVIRONMENTAL DEMANDS
  • Working around moving machinery (fork-lifts, tractors)
  • Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
  • Work outdoors (no effective protection from weather)

TRAVEL TIME REQUIRED
  • Less than 5%
  • May require site visit if required but should be minimal.

About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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