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Support Manager Jobs in Boaz, AL (NOW HIRING)

Shift Manager

Albertville, AL · On-site

$14.25 - $18.25/hr

Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...

They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.

Thrives managing the full restaurant experience from kitchen flow to front-of-house service ... Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life ...

Shift Manager

Boaz, AL · On-site

$11.50 - $14.75/hr

Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...

Bringingcutting-edgetechnology and top-tier human support together, we connect clients with ... About The Role The Commercial Lines Large Account Manager will havea primaryresponsibility for ...

Shift Manager

Guntersville, AL · On-site

$11.75 - $15/hr

Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...

Bringing cutting-edge technology and top-tier human support together, we connect clients with ... About The Role The Commercial Lines Large Account Manager will have a primary responsibility for ...

... support Follow monthly marketing plans and maintain internal quality control standards Implement ... Managing inventory and cash assets Make sure all merchandise is priced Prepare daily work schedules ...

Assistant Salon Manager

Boaz, AL · On-site

$25 - $33/hr

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... Whether you're ready to grow into management or want more responsibility while staying behind the ...

... · Support all efforts to improve revenue and profit growth. · Achieve credit standards by using the "4 Key Principles of Customer Interaction", Bestway's Policy and Procedures while abiding by ...

Assistant Salon Manager

Gadsden, AL · On-site

$25 - $33/hr

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... Whether you're ready to grow into management or want more responsibility while staying behind the ...

GENERAL MANAGER

Gadsden, AL · On-site

$55K - $60K/yr

... support Follow monthly marketing plans Implement sales and marketing programs Maintain company vehicles within safe operating standards Managing inventory and cash assets Meeting company standards ...

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... Whether you're ready to grow into management or want more responsibility while staying behind the ...

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... Whether you're ready to grow into management or want more responsibility while staying behind the ...

... · Support all efforts to improve revenue and profit growth. · Achieve credit standards by using the "4 Key Principles of Customer Interaction", Bestway's Policy and Procedures while abiding by ...

Promote a positive and empowering work environment through effective leadership and support. * Ensure staff compliance and consistency with company policies and procedures. Financial Management * Use ...

New

Assistant Salon Manager

Arab, AL · On-site

$25 - $33/hr

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... Whether you're ready to grow into management or want more responsibility while staying behind the ...

... Support all efforts to improve revenue and profit growth. • Achieve credit standards by using the "4 Key Principles of Customer Interaction", Bestway's Policy and Procedures while abiding by State ...

Showing results 41-60

Support Manager information

See Boaz, AL salary details

$17.4K

$52.5K

$93.6K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Boaz, AL is $52,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $70,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Boaz, AL are hiring for Support Manager jobs? Cities near Boaz, AL with the most Support Manager job openings:

Shift Manager

McDonald's

Albertville, AL • On-site

$14.25 - $18.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago


McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,040 frontline employees who took The Breakroom Quiz

60th of 106 rated fast food restaurants


Job description

Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU.
Along with competitive pay, a Shift Manager at a Valluzzo Company owned restaurant is eligible for incredible benefits including:
• Paid vacation*
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Get Paid Daily
• Service awards
• Free Uniforms and Meals
  • Bonus Incentives

• 401k and Profit Sharing plan*
• Health Insurance*
*Eligibility Requirements
This role is vital to the operations within the restaurant because you'll: • Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management • Be results oriented: Effectively delegate tasks to team members and report back results • Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train, and schedule restaurant staff to meet sales and profit goals o Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service • Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant
To be a successful Manager, you'll need: • A commitment to excellence and safety in the workplace • Strong customer service and support focus; • The ability to communicate effectively and anticipate customer needs; and • To provide solutions and make decisions in a fast-paced environment
Description:
McDonald's Works for Me.
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, you may be responsible for:
• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
Additional Info:
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US