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Support Manager Jobs in Boaz, AL (NOW HIRING)

North Country Ford / CDJR

Office Manager

Arab, AL · On-site

Support management with reporting and scheduling Qualifications * Previous automotive office or dealership experience preferred * Knowledge of automotive accounting software (Reynolds & Reynolds or ...

North Country Ford / CDJR

Office Manager

Arab, AL · On-site

Support management with reporting and scheduling Qualifications * Previous automotive office or dealership experience preferred * Knowledge of automotive accounting software (Reynolds & Reynolds or ...

North Country Ford / CDJR

Office Manager

Arab, AL

Support management with reporting and scheduling Qualifications * Previous automotive office or dealership experience preferred * Knowledge of automotive accounting software (Reynolds & Reynolds or ...

North Country Ford / CDJR

Office Manager

Arab, AL · On-site

Support management with reporting and scheduling Qualifications * Previous automotive office or dealership experience preferred * Knowledge of automotive accounting software (Reynolds & Reynolds or ...

North Country Ford / CDJR

Office Manager

Arab, AL

Support management with reporting and scheduling Qualifications * Previous automotive office or dealership experience preferred * Knowledge of automotive accounting software (Reynolds & Reynolds or ...

Haymon Homes

Direct Support Professional

Fyffe, AL · On-site

$12.75 - $15.50/hr

... Manager JOB REQUIREMENTS AND RESPONSIBILITIES DSP staff job requirements may include but are not ... Provide safe and continuous support in the home or community by maintaining arms length/line of ...

Haymon Homes

Direct Support Professional

Fyffe, AL · On-site

$12 - $16/hr

Direct Support Professional The DSP position is a full-time hourly position assisting and ... Basic Computer Skills REPORTS TO Supervisor Manager JOB REQUIREMENTS AND RESPONSIBILITIES * DSP ...

Fastenal

Customer Supply Chain Support

Fort Payne, AL · On-site

Customer Supply Chain Support 2350 Beck Industrial Blvd W, Fort Payne, AL 35968 AL060 Single ... management and operations. This position may offer a flexible schedule after a period of onboarding ...

New

Whataburger

Manager

Gadsden, AL · On-site

$18 - $22/hr

... and support * You expertly handle employee issues, customer concerns, and other tough situations ... Manager > General Manager > Operating Partner Whata you waiting for? Apply now! (Burger puns ...

Whataburger

Manager

Gadsden, AL · On-site

$18 - $22/hr

... and support * You expertly handle employee issues, customer concerns, and other tough situations ... Manager > General Manager > Operating Partner Whata you waiting for? Apply now! (Burger puns ...

Hardee's

Hourly Manager

Boaz, AL · On-site

$10.75 - $14.25/hr

As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a ...

Hardee's

Hourly Manager

Albertville, AL

$11.50 - $15.25/hr

As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Boaz, AL

Support Manager information

See Boaz, AL salary details

$17.4K

$52.5K

$93.6K

How much do support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for support manager in Boaz, AL is $52,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $70,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Boaz, AL are hiring for Support Manager jobs? Cities near Boaz, AL with the most Support Manager job openings:
Support Manager jobs near you

Office Manager

North Country Ford / CDJR

Arab, AL • On-site

Other

Medical, PTO

Re-posted 28 days ago

Job description

Automotive Office Manager

Join our growing team at Grey Wolf Automotive and help keep our dealership/repair facility running smoothly and efficiently.

Position Overview

We are seeking an experienced and organized Automotive Office Manager to oversee daily office operations, accounting functions, payroll, customer paperwork, and administrative support. The ideal candidate is detail-oriented, dependable, and familiar with automotive dealership or repair shop processes.

Responsibilities

  • Manage daily office operations and administrative staff
  • Handle accounts payable and receivable
  • Process payroll and employee records
  • Reconcile bank statements and monthly reports
  • Maintain vehicle sales and service documentation
  • Coordinate DMV/title paperwork and compliance
  • Assist with customer service and vendor communications
  • Support management with reporting and scheduling

Qualifications

  • Previous automotive office or dealership experience preferred
  • Knowledge of automotive accounting software (Reynolds & Reynolds or Autosoft)
  • Strong bookkeeping and organizational skills
  • Excellent communication and customer service abilities
  • Ability to multitask in a fast-paced environment
  • Proficiency with Microsoft Office and basic accounting systems

What We Offer

  • Competitive pay based on experience
  • Health benefits and paid time off
  • Supportive team environment
  • Opportunities for advancement
  • Stable, full-time position

Schedule

Full-time | Monday–Friday (Some Saturdays may be required)

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