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Support Manager Jobs in Boaz, AL (NOW HIRING)

You will help build a family-style atmosphere where managers and team members feel supported, valued, and motivated to succeed. By coaching leaders, identifying opportunities for improvement, and ...

District Manager

Boaz, AL · On-site

$85 - $120/hr

You will help build a family-style atmosphere where managers and team members feel supported, valued, and motivated to succeed. By coaching leaders, identifying opportunities for improvement, and ...

Hourly Manager

Albertville, AL · On-site

$11.50 - $15.25/hr

As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a ...

Hourly Manager

Albertville, AL · On-site

$11.50 - $15.25/hr

As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a ...

Hourly Manager

Boaz, AL · On-site

$10.75 - $14.25/hr

As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a ...

You will help build a family-style atmosphere where managers and team members feel supported, valued, and motivated to succeed. By coaching leaders, identifying opportunities for improvement, and ...

Why you'll love it here Great Clips salons give Salon Managers the opportunity to do what you love, along with the support, structure, and resources to lead confidently and build a strong team ...

You will help build a family-style atmosphere where managers and team members feel supported, valued, and motivated to succeed. By coaching leaders, identifying opportunities for improvement, and ...

Be Seen First

Property Manager

Arab, AL · On-site

$35K - $50K/yr

This role requires a regular on-site presence to manage day-to-day activities, maintain tenant satisfaction, and support property functionality efficiently. Responsibilities * Manage tenant relations ...

Shift Manager

Arab, AL

$13.50 - $17.25/hr

The Shift Manager provides quality customer service and food products using standards set by ... We offer a comprehensive range of benefits designed to support your overall well-being, including ...

Program Manager

Gadsden, AL · On-site

$90K - $110K/yr

Support product design activities as defined by the program team; the customer as a product team ... Program Management Certification preferred * Minimum 5 years of risk management by assessing ...

Shift Manager

Gadsden, AL · On-site

$12.25 - $15.50/hr

The Shift Manager provides quality customer service and food products using standards set by ... We offer a comprehensive range of benefits designed to support your overall well-being, including ...

Shift Manager

Boaz, AL · On-site

$11.50 - $14.75/hr

The Shift Manager provides quality customer service and food products using standards set by ... We offer a comprehensive range of benefits designed to support your overall well-being, including ...

Shift Manager

Gadsden, AL · On-site

$12.25 - $15.50/hr

The Shift Manager provides quality customer service and food products using standards set by ... We offer a comprehensive range of benefits designed to support your overall well-being, including ...

Shift Manager

Boaz, AL · On-site

$11.50 - $14.75/hr

The Shift Manager provides quality customer service and food products using standards set by ... We offer a comprehensive range of benefits designed to support your overall well-being, including ...

Shift Manager

Arab, AL · On-site

$13.50 - $17.25/hr

The Shift Manager provides quality customer service and food products using standards set by ... We offer a comprehensive range of benefits designed to support your overall well-being, including ...

Showing results 21-40

Support Manager information

See Boaz, AL salary details

$17.4K

$52.5K

$93.6K

How much do support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for support manager in Boaz, AL is $52,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $70,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Boaz, AL are hiring for Support Manager jobs? Cities near Boaz, AL with the most Support Manager job openings:

District Manager

Hardee's

Albertville, AL • On-site

Full-time

Re-posted 21 days ago


Hardee's rating

4.6

Company rating: 4.6 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

86th of 106 rated fast food restaurants


Job description

Job Purpose

We are looking for aresults-driven and people-focused District Managerwho thrives on developing leaders, solving operational challenges, and creating a supportive team environment. In this role, you will oversee multiple restaurant locations and partner closely with store managers to ensure strong performance, excellent guest service, and a positive workplace culture.

Our ideal candidate is someone who believes thatgreat results come from great teams. You will help build a family-style atmosphere where managers and team members feel supported, valued, and motivated to succeed. By coaching leaders, identifying opportunities for improvement, and helping solve day-to-day challenges, you will play a key role in driving operational excellence and long-term growth across the district.

Key Responsibilities & Job FunctionsLead, Coach, and Develop Restaurant Managers
  • Recruit, interview, and hire strong store managers who align with company values and leadership standards.
  • Provide ongoing coaching, mentorship, and leadership development to help managers grow professionally.
  • Create a supportive leadership environment that encourages teamwork, accountability, and continuous improvement.
  • Provide constructive feedback, performance guidance, and when necessary, make disciplinary decisions to maintain strong operational standards.
  • Identify future leaders within the organization and help develop their skills for advancement.
Build a Positive, Family-Oriented Team Culture
  • Foster a welcoming and respectful work environment where managers and team members feel valued and supported.
  • Encourage open communication between leadership teams and restaurant staff.
  • Promote teamwork, trust, and collaboration across all locations in the district.
  • Be approachable and accessible so managers feel comfortable bringing challenges and ideas forward.
  • Recognize and celebrate team successes to strengthen morale and engagement.
Solve Operational Challenges and Support Store Success
  • Identify operational challenges and work closely with managers to develop practical solutions that improve efficiency and performance.
  • Provide guidance and hands-on support when stores face staffing shortages, operational issues, or service challenges.
  • Monitor daily operations across locations to ensure consistency in service, product quality, and guest experience.
  • Help managers improve systems, processes, and workflow to create smoother operations.
Drive Sales Growth and Financial Performance
  • Set regional goals including sales targets, revenue projections, and operational benchmarks.
  • Work with managers to develop strategies that increase sales, improve guest satisfaction, and strengthen overall store performance.
  • Monitor each store's financial performance including P&L reports, identifying trends and opportunities for improvement.
  • Manage the regional budget and ensure each store operates within company financial guidelines.
Ensure Brand Consistency and Marketing Alignment
  • Ensure marketing efforts, promotions, and brand messaging are consistent across all locations.
  • Help managers effectively implement promotions and marketing initiatives that drive guest traffic and sales growth.
  • Ensure each location delivers a consistent brand experience for every guest.
Maintain Operational Standards and Compliance
  • Ensure all restaurants follow company policies, industry regulations, and operational procedures.
  • Maintain high standards for food safety, cleanliness, and workplace safety across all locations.
  • Ensure restaurants consistently meet or exceed company expectations for service, quality, and operational excellence.
Communication and Strategic Collaboration
  • Act as the primary liaison between restaurant locations and company leadership.
  • Communicate operational updates, company initiatives, and strategic priorities to store managers.
  • Provide recommendations and insights to senior leadership based on field experience and store performance data.
  • Support company growth initiatives and operational improvements across the district.
What Makes This Role Great
  • Lead and mentor a team of restaurant managers
  • Play a key role in developing future leaders
  • Help build a positive, family-oriented work culture
  • Solve real operational challenges and drive meaningful improvements
  • Make a direct impact on the success and growth of multiple restaurants

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch Biscuits and Hand-Breaded Chicken Tenders.

Education:no requirementsEmployment Type: FULL_TIME

What Hardee's employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Hardee's

Sourced by ZipRecruiter

For over 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 13 countries, we are committed to the best tasting food to better serve our guests From Made From Scratch Biscuits and Hand-Breaded Chicken Tenders. Hardee's has been known for more than 40 years for our Made From Scratch™ Biscuits. Our designated Biscuit Makers rise before the sun, and start their mornings at 4 a.m., hand-making each batch of biscuits from scratch every 15 minutes for biscuit clouds of flaky, buttery goodness.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US