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Support Manager Jobs in Texas (NOW HIRING)

Capgroup

Sales Support Manager

San Antonio, TX

$81K - $130K/yr

Access on-demand professional development resources that allow you to hone existing skills and learn new ones "I can succeed as a Sales Support Manager at Capital Group." As a Sales Support Manager ...

FleetPride, Inc.

Sales Support Manager

Dallas, TX · On-site

The Sales Support Manager is an integral part of the sales team that supports a variety of customer segmentations. This supporting role will help create and plan customer meetings, business reviews ...

Celebree School

Operation Support Manager

Fulshear, TX · On-site

$35K - $40K/yr

Operations Support Manager Celebree School of Cross Creek Ranch Location: 6511 Skyline Dr. Suite #150, Fulshear, TX 77441 Celebree School of Cross Creek Ranch is a brand new, state-of-the-art early ...

Capgemini

Production Support Manager

Richardson, TX · On-site

The Production Support Manager leads end-to-end operations, system stability, service delivery, and continuous improvement for business‑critical platforms. The role oversees multi-level support ...

Capital Group

Sales Support Manager

San Antonio, TX · On-site

$81K - $130K/yr

Access on-demand professional development resources that allow you to hone existing skills and learn new ones "I can succeed as a Sales Support Manager at Capital Group." As a Sales Support Manager ...

GoodLeap

Client Support Manager

Plano, TX

$21/hr

The Client Support Manager works with our partners to ensure we are delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of improvement with their ...

GoodLeap

Client Support Manager

Plano, TX

$21/hr

The Client Support Manager works with our partners to ensure we are delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of improvement with their ...

GoodLeap

Client Support Manager

Plano, TX · On-site

$21/hr

The Client Support Manager works with our partners to ensure we are delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of improvement with their ...

AxisCare

Customer Support Manager

Waco, TX · On-site

Customer Support Manager Reports To: Director of Customer Support Department: Customer Support Location: Optional Remote / In-Office Preferred (Company Headquarters, Waco, TX) Role Type: Full-Time ...

AxisCare

Customer Support Manager

Waco, TX · On-site

- Customer Support Manager Reports To: Director of Customer Support Department: Customer Support Location: Optional Remote / In-Office Preferred (Company Headquarters, Waco, TX) Role Type: Full-Time ...

AxisCare

Customer Support Manager

Waco, TX · On-site +1

- Customer Support Manager Reports To: Director of Customer Support Department: Customer Support Location: Optional Remote / In-Office Preferred (Company Headquarters, Waco, TX) Role Type: Full-Time ...

Breeze Unlimited

Customer Support Manager

Dallas, TX

We are looking for a highly capable Customer Support Manager to take full ownership of our customer experience and lead our customer support team. This role is not just about answering messages it ...

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All JobsSupport Manager JobsSupport Manager Jobs in Texas

Support Manager information

See Texas salary details

$21K

$63.3K

$112.7K

How much do support manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for support manager in Texas is $63,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $84,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What jobs pay 500,000 a year in the US?

Support managers typically do not earn $500,000 annually; such high salaries are more common in executive roles, specialized medical fields, or high-level corporate positions. In some cases, senior support or technical directors in large companies with bonuses and stock options can reach this level, but it is rare. Most support management roles have salaries significantly below this threshold.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What jobs pay 2000 a day?

Support managers typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like executive consultants, high-level sales directors, or certain freelance professionals with significant experience and client bases. These roles often require advanced skills, certifications, or extensive industry expertise. Most support management positions have salaries that are significantly lower than this figure.

What job makes $10,000 a month without a degree?

Support managers typically do not earn $10,000 a month without a degree; high earnings in support roles usually require extensive experience or specialized skills. Jobs that can reach this level without a degree include sales, real estate, or certain entrepreneurial ventures, but they often depend on performance, network, and industry. Most high-paying roles in support or customer service require relevant experience and strong leadership abilities.
What are the most commonly searched types of Support jobs in Texas? The most popular types of Support jobs in Texas are:
What cities in Texas are hiring for Support Manager jobs? Cities in Texas with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Texas as of June 2026, with employment types broken down into 2% As Needed, 75% Full Time, 12% Part Time, 9% Contract, and 2% Nights. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $63,258 per year, or $30.4 per hour.

Operations Support Manager

Dr. Delphinium Designs + Events

Dallas, TX • On-site

Full-time

Posted 5 days ago

Job description

Description:

Dr. Delphinium is seeking a hands-on, organized, and solutions-driven Operations Support Manager to oversee the daily operational support functions of the company. Guided by our values of Connection, Celebration, Ownership, Drive, Integrity, and Creativity, this role is essential in ensuring efficiency, cleanliness, product flow, and operational excellence across multiple departments and locations.

The Operations Support Manager works closely alongside staff while leading Warehouse Operations, Processing, Design Support, Transfer Drivers, Janitorial, and Green Tech (Interior Landscaping) teams. This role plays a critical part in supporting production, fulfillment, installations, and logistics operations while maintaining strong communication and collaboration across departments.

The ideal candidate is a proactive leader who thrives in a fast-paced environment, takes ownership of operational success, and builds positive relationships with both internal teams and external partners. This role requires strong organizational skills, attention to detail, and the ability to coordinate people, schedules, inventory flow, and logistics with a calm and solutions-oriented approach.

RESPONSIBILITIES

  • Manage and oversee Warehouse Operations, including Design Support, Processing, Janitorial, Transfer Drivers, and Green Tech (Interior Landscaping).
  • Create and coordinate schedules for each department, including publishing shifts and managing requests through Paylocity.
  • Ensure that employee engagement programming is implemented, including but not limited to the celebration of birthdays and anniversaries within the Logistics Department.
  • Conduct team meetings and work with all teams to ensure that safety training is provided on a proactive basis.
  • Ensure compliance of Department of Transportation and safety standards
  • Work proactively with Client Relations Manager, Event Production Manager and Operations Manager to understand the needs of the external and internal customers
  • Approve and continuously monitor Event Sales tracking documents to support the needs of Corporate Sales, Event Sales and Event Design.
  • Coordinate and manage the transfer of flowers, arrangements, and hard goods between the 3 locations.
  • Coordinate schedules and logistics for installations across all teams in support of Corporate Sales, Event Sales and Event Design. Use a bird’s eye view to ensure that proper vehicle allocation and staffing needs are met.
  • Schedule and coordinate dumpster scheduling and maintenance with third party vendors
  • Oversee special project coordination amongst the Logistics Department
  • Ensure smooth receiving logistics are in place within the warehouse to support all teams
  • Conduct quarterly/annual performance reviews for direct reports and ensure reviews are conducted for all Logistics Department team members.
  • Work with the HR to ensure proper staffing levels are maintained. Assist in the interviewing and onboarding of new hires within the department (Processing, Design Support, Warehouse).
  • Work with HR and Operations Manager to ensure that proper holiday staffing levels are set and achieved.
Requirements:
  • Minimum of 2 years experience managing a warehouse operation of 5 or more employees
  • Demonstrate strong oral, written and interpersonal skills
  • Possess very strong organizational and prioritizing skills
  • Have a highly developed sense of urgency
  • Demonstrated results in improving delivery performance through leadership
  • Guest service mentality; is sociable and friendly and has a genuine desire to serve the customer.
  • Self starter who is energetic and flexible.
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Forms strong working relationships within a team.
  • Excellent driving record that complies with insurance carrier requirements.