Logistics Support
Middletown, RI · On-site
Description SAIC is seeking Logistics Support in Middletown, RI . * Plans, develops and implements ... management activities. * Performs a combination of manual and clerical shipping and receiving ...
Logistics Support
Middletown, RI · On-site
Description SAIC is seeking Logistics Support in Middletown, RI . * Plans, develops and implements ... management activities. * Performs a combination of manual and clerical shipping and receiving ...
Logistics Support
Middletown, RI · On-site
SAIC is seeking Logistics Support in Middletown, RI . * Plans, develops and implements programs to ... management activities. * Performs a combination of manual and clerical shipping and receiving ...
Logistics Support
Middletown, RI · On-site
SAIC is seeking Logistics Support in Middletown, RI . * Plans, develops and implements programs to ... management activities. * Performs a combination of manual and clerical shipping and receiving ...
SALES SUPPORT
Providence, RI · On-site
$19.25 - $26.25/hr
Communicate with the Regional Sales Managers to gain understanding of their sales plans and customers with an overall goal of increasing proactive support levels. * Ownership of customer relationship ...
SALES SUPPORT
Providence, RI · On-site
$19.25 - $26.25/hr
Communicate with the Regional Sales Managers to gain understanding of their sales plans and customers with an overall goal of increasing proactive support levels. * Ownership of customer relationship ...
Store Support
North Kingstown, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
North Kingstown, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Johnston, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Johnston, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Smithfield, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Smithfield, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Middletown, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Middletown, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
North Kingstown, RI · On-site
$14.50 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
North Kingstown, RI · On-site
$14.50 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Coventry, RI · On-site
$14.50 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Coventry, RI · On-site
$14.50 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Warwick, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Warwick, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Warwick, RI · On-site
$15 - $18.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Warwick, RI · On-site
$15 - $18.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Westerly, RI · On-site
$15 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Westerly, RI · On-site
$15 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Smithfield, RI · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Smithfield, RI · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Coventry, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Coventry, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$15 - $18.75/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This ... management or program compliance, these positions play a critical role in ensuring the highest ...
Store Support
$15 - $18.75/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This ... management or program compliance, these positions play a critical role in ensuring the highest ...
Store Support
Providence, RI · On-site
$15.25 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Providence, RI · On-site
$15.25 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Westerly, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Westerly, RI · On-site
$17 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Providence, RI · On-site
$18 - $20/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Providence, RI · On-site
$18 - $20/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Johnston, RI · On-site
$15.25 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Johnston, RI · On-site
$15.25 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Retail Store Team Leader
Warwick, RI · On-site
$70K - $77K/yr
Maintain a close working relationship with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader. * Responsible for ...
Retail Store Team Leader
Warwick, RI · On-site
$70K - $77K/yr
Maintain a close working relationship with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader. * Responsible for ...
Support Manager information
See Rhode Island salary details
$22K - $30.8K
9% of jobs
$30.8K - $39.6K
15% of jobs
$40.6K is the 25th percentile. Wages below this are outliers.
$39.6K - $48.3K
14% of jobs
$48.3K - $57.1K
9% of jobs
The median wage is $61.5K / yr.
$57.1K - $65.9K
9% of jobs
$65.9K - $74.7K
10% of jobs
$74.7K - $83.4K
11% of jobs
$84.2K is the 75th percentile. Wages above this are outliers.
$83.4K - $92.2K
6% of jobs
$92.2K - $101K
14% of jobs
$101K - $109.7K
2% of jobs
$109.7K - $118.5K
3% of jobs
$22K
$66.5K
$118.5K
How much do support manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for support manager in Rhode Island is $66,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $89,100.00 per year, depending on experience, location, and employer.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
How much do support managers make in the US?
Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.
What is the role of a support manager?
A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Rhode Island?
The most popular types of Support jobs in Rhode Island are:
What job categories do people searching Support Manager jobs in Rhode Island look for?
The top searched job categories for Support Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Support Manager jobs?
Cities in Rhode Island with the most Support Manager job openings:
SAIC rating
7.6
Based on 81 frontline employees who took The Breakroom Quiz
103rd of 226 rated it services
Job description
Job Description
Description
SAIC is seeking Logistics Support in Middletown, RI.
Qualifications
Qualifications:
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Description
SAIC is seeking Logistics Support in Middletown, RI.
- Plans, develops and implements programs to coordinate physical distribution, order fulfillment, inventory management and control, and contract management activities.
- Performs a combination of manual and clerical shipping and receiving duties; may work out of a central warehouse.
- Uses computer system for tracking, logging, verifying and reporting.
- Follows shipping practices and procedures, and transportation routing, schedules and requirements.
- Receives incoming materials or prepares materials for shipment.
- (Un) packs or (un)wraps items such as finished products, raw stock, assemblies, parts, building materials, office supplies, equipment, etc.
- Controls the efficient flow of goods, services, and information between points of origin through customer placement in order to meet customer requirements.
- Develops and administers production plan and schedules as they relate to material and product flow inbound and outbound to ensure customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives.
- Builds relationships with strategic customers through logistics initiatives.
Qualifications
Qualifications:
- High School and zero (0) years related experience
- Must have the ability to obtain a SECRET clearance
- Must have a basic understanding of common warehouse operations
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
About Science Applications International
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