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Support Manager Jobs in Oregon (NOW HIRING)

... for someone with extensive experience running a tech support department. This person will be point - on for US business daytime hours. A person will excel in this position if they: - Can manage ...

OR · On-site

Title: Fleet Support Manager Location: USA (Remote) Duration: 24 Months+ Visa: US Citizen Only Clearance: TS with SCI Eligibility Interview Type: Phone Job Summary: The Fleet Support Manager is ...

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisionsat wellsfargojobs.com. In ...

New

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisionsat wellsfargojobs.com. In ...

New

Customer Support Manager - Americas

Portland, OR · On-site +1

$110.21K - $137.76K/yr

As our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service ...

Communicates facility support observations, findings, and corrective action issues to the Group Fleet Director, Corporate Management, and support field staff, as needed. * Travel, as required, to ...

Skillbridge - Enterprise Support Manager Internship *This job is for candidates who are currently on active military duty and exiting the military within the next 12 months. Why We Have This Role As ...

OR

$115.20K - $172.80K/yr

Financial Management (FIN) Travel Required: None Clearance Required: Ability to Obtain Secret What You Will Do Guidehouse is currently seeking financial management professionals in support of our ...

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Support Manager information

See Oregon salary details

$23.8K

$71.8K

$127.9K

How much do support manager jobs pay per year?

As of May 30, 2026, the average yearly pay for support manager in Oregon is $71,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $96,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are the most commonly searched types of Support jobs in Oregon? The most popular types of Support jobs in Oregon are:
What cities in Oregon are hiring for Support Manager jobs? Cities in Oregon with the most Support Manager job openings:
Infographic showing various Support Manager job openings in Oregon as of May 2026, with employment types broken down into 88% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,789 per year, or $34.5 per hour.

Full-time

Posted 16 days ago


Job description

We are looking for someone with extensive experience running a tech support department. This person will be point - on for US business daytime hours. A person will excel in this position if they: - Can manage people, but still let them do their daily jobs - Can jump in to put out fires when needed ...