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Support Manager Jobs in Oregon (NOW HIRING)

Building Champions

Support Manager

Lake Oswego, OR · On-site

The Support Manager provides essential executive assistance to the VP of Coaching Services and comprehensive operational support to the team of coaches. This role is critical for ensuring the smooth ...

Emerald Staffing

Support Manager

Lake Oswego, OR

$65K - $70K/yr

Support Manager Pay: $65,000 - $70,000 per year Schedule: Monday - Friday Hours: 7:30am - 4:30pm About the Employer- We are a growing leadership development and professional coaching organization ...

Building Champions

Support Manager

Lake Oswego, OR · On-site

The Support Manager provides essential executive assistance to the VP of Coaching Services and comprehensive operational support to the team of coaches. This role is critical for ensuring the smooth ...

Chelseastroh

... for someone with extensive experience running a tech support department. This person will be point - on for US business daytime hours. A person will excel in this position if they: - Can manage ...

Chainguard

Customer Support Manager

OR · On-site +1

You will manage the AMER Technical Support Engineering team, part of a broader global follow-the-sun support organization under the Engineering organization. Your primary accountability is the ...

Tory Burch LLC

Support Supervisor

Woodburn, OR · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that ...

Tory Burch

Support Supervisor

Woodburn, OR

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that ...

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Support Manager information

See Oregon salary details

$23.8K

$71.8K

$127.9K

How much do support manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for support manager in Oregon is $71,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $96,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Oregon?

The most popular types of Support jobs in Oregon are:

What are popular job titles related to Support Manager jobs in Oregon?

For Support Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Support Manager jobs in Oregon look for?

The top searched job categories for Support Manager jobs in Oregon are:

What cities in Oregon are hiring for Support Manager jobs?

Cities in Oregon with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $71,789 per year, or $34.5 per hour.

Support Manager

Building Champions

Lake Oswego, OR • On-site

Full-time

Posted 26 days ago

Job description

The Support Manager provides essential executive assistance to the VP of Coaching Services and comprehensive operational support to the team of coaches. This role is critical for ensuring the smooth execution of business development efforts, client engagement, contract fulfillment, and administrative tasks. The Support Manager collaborates closely with sales, marketing, and operations teams while also supporting the coaching team to ensure efficiency across all engagements.

This position reports directly to the VP of Coaching Services and has a dotted line reporting to the VP of HR and Operations to support team and organizational needs.

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