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Support Manager Jobs in Oregon (NOW HIRING)

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · Remote

$70K - $80K/yr

Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote. Why Wyndham? By joining Wyndham Hotels ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote. Why Wyndham? By joining Wyndham Hotels ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · Remote

$70K - $80K/yr

Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote. Why Wyndham? By joining Wyndham Hotels ...

M&W Markets

Assistant Manager

Nyssa, OR · On-site

Responsible for supporting and enforcing store operations, policies and procedures. * Assist manager in key responsibilities such as scheduling, training, and job execution. * Assist manager with ...

Honeywell

Technical Support Supervisor

Salem, OR

You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency. You will report directly to our ...

Honeywell

Technical Support Supervisor

Salem, OR · On-site

You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency. You will report directly to our ...

Honeywell

Technical Support Supervisor

Salem, OR · On-site

You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency. You will report directly to our ...

Mechanical Orchard

Head of Product Support

OR · On-site +1

You will define our support vision, build the systems and teams that deliver it, and partner ... This role may be hired at the Senior Manager or Director level , depending on the candidate ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Oregon

Support Manager information

See Oregon salary details

$23.8K

$71.8K

$127.9K

How much do support manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for support manager in Oregon is $71,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $96,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Oregon? The most popular types of Support jobs in Oregon are:
What cities in Oregon are hiring for Support Manager jobs? Cities in Oregon with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Oregon as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $71,789 per year, or $34.5 per hour.

Direct Support Professional

Family Relief Resources

Lake Oswego, OR

$15.50 - $18.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Direct Support Professional (DSP) Position:

We have several clients(mostly childrenaged2-18)who are in need of talented, kind and understanding caregivers who can work with them on a regular basis providing both in-home and community-based support.We are looking forpeople who arecaring, professional and organized, with priorclient careor relevantexperience. This role involvesassistinga client on an individual basis as well as taking them out into the community to learn skills and socialize.The DSP works alongside the Support Manager here at Family Relief Resources to ensure the client is receiving the person-centered care and attention they need.

A day in the life of a DSP:

The DSP is an important member of the care team and is responsible for working directly with the client to achieve their desired outcomes and goals. The DSP is also responsible forwriting daily notes of what was worked on each day and any progress that was made, and completing quarterly progress reports that are vital to the ongoing development of the client's yearly care plan (ISP).Each client is different, and their needs are varied, but care generally involves working with the client in their homeand/or community,byhelping them to achieve various tasks commonly referred to as ADLsor IADLs(washing hands, getting dressed,completing chores, self-managing behaviors/anxieties/emotions, etc.).

Daily Requirements:

  • Scheduling - each DSP has a set schedule with the assigned client(s)
  • Smart phone - usea cell phone to clock in/out for visits and complete the daily progress notes.
  • Patient, Kind and Positive - caring for clients with disabilities requires someone who can be patient, support the client through kindness and understanding, and provide positive reinforcement throughout the shift.
  • Driving - depending on the client, they may need to be driven to community events or appointments. Valid license and insurance required if driving will be needed.
  • Support - develop and maintain positive working relationships with the assigned client(s), their families and the FRR Support Manager

Job Qualifications:

  • An interest and desire to work within the intellectually and developmentally disabled community.(prior experience as a caregiver preferred)
  • Self-directed and organized with ability to work as a part of a team.
  • Ability to communicate in a professional manner, both written and verbal, to parents, family members and the care team.
  • Ability towrite daily notes related to the care provided to the client, and complete quarterly progress reports.
  • This position isIn-Home Care.Must havereliabletransportationto and from scheduled shifts.


Requirements:

  • Pass a criminal background check
  • Able tocomplete 6 hours of pre-start training (paid) and becomeCPR and MAR certified within a few weeks of hire
  • Able to work a minimum of 15 hours per month.
  • Comfortable using technology such as cell phonesandcomputers
  • CurrentDriver'sLicense and vehicle insurance (ifclient requires driving)
  • Be willing to monitor and respond to messages/callsfrom FRR regarding important information and updates.
  • Bilingualin another languageis helpful.

Benefits:

  • 24hrsof paid training and continuing education (CE)each year
  • Paid sick time and holiday pay
  • Vacation time (available after 6 months)
  • Medical, Dental, Vision Insurance
  • 401kbenefitswith company match (after 1 year)
  • Annual raisesup to5%, depending on performance
  • Free gym membership with MUV Fitness.

Apply