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Support Manager Jobs in California (NOW HIRING)

Saul Ewing LLP

Technology Support Manager

Irvine, CA · On-site

Technology Support Manager OFFICE LOCATION: OPEN DEPARTMENT: Information Technology REPORTS TO : Director of User Engagement FLSA STATUS: Full-time/Exempt POSITION SUMMARY: The Technology Support ...

HHM Hotels

People Support Manager

Marina, CA

$75K - $80K/yr

Property People Support Manager Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations. Potential ...

Sanctuary Beach Resort

People Support Manager

Marina, CA · On-site

$75K - $80K/yr

Property People Support Manager Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations. Potential ...

Forklifts Group

Product Support Manager

Orange, CA · On-site

$125K - $150K/hr

The Product Support Manager directs an efficient and profitable operation through productive staffing, customer retention and growth, cost controls, achievement of objectives, and supporting ...

Pillar

Creator Support Manager

San Francisco, CA

$50K - $75K/yr

... for support in launching their businesses! What is Pillar? 💰 Pillar is "Shopify" for Content Creators, empowering creators, knowledge coaches, solopreneuers, talent managers, and more to make a ...

Full Swing Golf Inc

Technical Support Manager

Carlsbad, CA · On-site

$100K - $140K/yr

We are looking for a results-driven Technical Support Manager with a strong background in leading high-performing technical support teams, improving operational efficiency, and delivering exceptional ...

Omni Analytics

Technical Support Manager

San Francisco, CA · On-site

$140K - $165K/yr

About the Role We are looking for a Technical Support Manager to lead and grow our Product Expert team in San Francisco. In this role, you'll empower a diverse team to deliver best-in-class support ...

PetersonCat

Product Support Manager

Redding, CA · On-site

$99K - $120K/yr

Peterson Cat has a need for a Product Support Manager at our Redding, CA location. SUMMARY This primary job function of this position is to oversee all branch operations at the store location.

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All JobsSupport Manager JobsSupport Manager Jobs in California

Support Manager information

See California salary details

$22.2K

$67K

$119.4K

How much do support manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for support manager in California is $67,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What jobs pay 500,000 a year in the US?

Support managers typically do not earn $500,000 annually; such high salaries are more common in executive roles, specialized medical fields, or high-level corporate positions. In some cases, senior support or technical directors in large companies with bonuses and stock options can reach this level, but it is rare. Most support management roles have salaries significantly below this threshold.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What jobs pay 2000 a day?

Support managers typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like executive consultants, high-level sales directors, or certain freelance professionals with significant experience and client bases. These roles often require advanced skills, certifications, or extensive industry expertise. Most support management positions have salaries that are significantly lower than this figure.

What job makes $10,000 a month without a degree?

Support managers typically do not earn $10,000 a month without a degree; high earnings in support roles usually require extensive experience or specialized skills. Jobs that can reach this level without a degree include sales, real estate, or certain entrepreneurial ventures, but they often depend on performance, network, and industry. Most high-paying roles in support or customer service require relevant experience and strong leadership abilities.
What are the most commonly searched types of Support jobs in California? The most popular types of Support jobs in California are:
What cities in California are hiring for Support Manager jobs? Cities in California with the most Support Manager job openings:
Support Manager jobs near you
People Support Manager

People Support Manager

Hersha Hospitality Management LP

Marina, CA • On-site

Full-time

Posted 24 days ago

Key responsibilities

  • Manage human resource functions for the hotel including recruitment, training and development, benefit administration, and employee relations.

  • Work with hotel managers to hire, train, schedule, coach and support associates in accordance with established standards.

  • Execute end to end payroll processing for all restaurant and resort employees in strict accordance with applicable labor laws.

Job description

Opportunity: Property People Support Manager 

Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations. 

Potential Career Path  

People Support Director – Regional Director of People Support – Corporate People Support Director 

Essential Job Functions 

  • Work with hotel managers to hire, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection of the best qualified candidates. 
  • Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of absence training and employee relations programs are effectively communicated and administered at the property level. 
  • Process new hire onboarding and terminations consistent with established standards and applicable state, federal and local laws and regulations. 
  • Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns. 
  • Develop and/or implement training programs as needed and/or to meet required brand standards.. 
  • Perform activities relate to creating and maintaining a culture that recognizes and rewards good performance and celebrates a diverse workforce. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Assist with functions of company’s HRIS and Payroll system to ensure timely and accurate pay periods. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. 
  • Execute end to end payroll processing for all restaurant and resort employees (hourly, salaried, and tipped) in strict accordance with federal, state, and local labor laws, tip pooling/crediting, overtime calculations, and meal/rest break compliance.  
  • Perform other duties as requested by management.

Position Requirements 

  • Bachelor’s Degree in Human Resources or a related field preferred. 
  • 2 years previous Human Resources experience, preferably in a hospitality setting.

Work Environment and Context 

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching. 

What We Believe 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


The Sanctuary Beach Resort is an oceanfront Monterey Bay resort and hotel set on 19 acres of Pacific shoreline in Marina, California. A rare Monterey Bay hotel on the beach, The Sanctuary invites guests to fall asleep to the soothing surf from their private waterfront cottage.

Nestled between Monterey Bay and the protected Marina Dunes Preserve, The Sanctuary Beach Resort’s 60 contemporary cottage guest rooms and suites offer more than just uninterrupted, panoramic views from private decks or patios.

The Sanctuary Beach Resort is a secluded getaway that provides unmatched access to California’s beautiful Central Coast region. The location beckons both coastal road trippers as well as single-destination vacationers. Bringing top-of-the-line meeting and event spaces to the waterfront, The Sanctuary is also the perfect backdrop for business retreats, weddings and other celebrations.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Hersha Hospitality Management logo

About Hersha Hospitality Management

Sourced by ZipRecruiter

Hersha Hospitality Management (HHM) is a well-established firm located in Harrisburg, PA, US, which operates in the hospitality industry. The company, hosted at hhmhospitality.com, is a dynamic and growing organization largely involved in a variety of hospitality-related services. Of these, their most prominent operations revolve around managing and investing in high quality hotels in urban gateway markets and regional destinations. Carving out a history of success since its inception, HHM is committed to excellence and creating value in all they do.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1984

Social media

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