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Support Manager Jobs in California (NOW HIRING)

Pillar

Creator Support Manager

San Francisco, CA · On-site

$50K - $75K/yr

... support in launching their businesses! What is Pillar? Pillar is "Shopify" for Content Creators, empowering creators, knowledge coaches, solopreneuers, talent managers, and more to make a living ...

Forklifts Group

Product Support Manager

Orange, CA

$125K - $150K/hr

The Product Support Manager directs an efficient and profitable operation through productive staffing, customer retention and growth, cost controls, achievement of objectives, and supporting ...

Living Spaces

Sales Support Manager

Redondo Beach, CA · On-site

Position Summary The Sales Support Manager plays a vital role in developing store teams in Foundational Excellence, focusing on standard work, talent management, and operational execution. This ...

Jaguar Land Rover

Product Support Manager

Irvine, CA · On-site

$107K - $150K/yr

Product Support Manager POSITION: Product Support Manager RECRUITMENT SALARY RANGE: $107,000 - $150,000* LOCATION: Field based role - Irvine/Los Angeles Metro Area -Travel 60% in region REPORTS TO:

New

Cohu

Technical Support Manager

San Diego, CA · On-site

Manage the COHU THG Technical Support team in line with the company objectives. * Guide the team to leverage their knowledge of products and customers to increase the effectiveness of pre-sales, post ...

New

LLNL

Application Support Manager

Livermore, CA · On-site

$9.8K/wk

We have an opening for an Application Support Manager to establish and lead a unified Tier 1 and Tier 2 application support function across the Strategic Deterrence Applications (SD Apps) Program. In ...

New

KLA

Product Support Manager

Milpitas, CA · On-site

... support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. /Preferred Qualifications The Product Service Manager owns the customer ...

KLA Corporation

Product Support Manager

Milpitas, CA · On-site

... support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. /Preferred Qualifications The Product Service Manager owns the customer ...

LLNL

Application Support Manager

Livermore, CA

We have an opening for an Application Support Manager to establish and lead a unified Tier 1 and Tier 2 application support function across the Strategic Deterrence Applications (SD Apps) Program. In ...

New

KLA Corporation

Product Support Manager

Milpitas, CA

... support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. /Preferred Qualifications The Product Service Manager owns the customer ...

Omni Analytics

Technical Support Manager

San Francisco, CA · On-site

$140K - $165K/yr

About the Role We are looking for a Technical Support Manager to lead and grow our Product Expert team in San Francisco. In this role, you'll empower a diverse team to deliver best-in-class support ...

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Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in California

Support Manager information

See California salary details

$22.2K

$67K

$119.4K

How much do support manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for support manager in California is $67,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in California? The most popular types of Support jobs in California are:
What cities in California are hiring for Support Manager jobs? Cities in California with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in California as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $67,010 per year, or $32.2 per hour.
System Support Manager

System Support Manager

Accurate Personnel LLC

Roseville, CA

$38/hr

Full-time

Medical, Dental, Vision

Re-posted 14 days ago

Job description

HIRING IMMEDIATELY: SYSTEM SUPPORT MANAGER IN ROSEVILLE, CA
Accurate Personnel is hiring immediately for a System Support Manager to join our team in Roseville, California. This individual will be responsible for support as a Team Leader to Regional Coast System Support Teams, supporting and directing them in efforts to support warehouse and transportation operations, and the systems used to support all operations. The ideal candidate will possess a level head in a stressful environment and quick response to minimize impact to the DC and operations, excellent communication skills and the ability to be a self-initiator, and more listed below. Apply online and kickstart your career today!

Pay, Schedule, and Location
  • Starting at $38/hour
  • Excellent benefits package, including medical, dental, and vision
  • Full time schedule
  • Located in Roseville, California

Duties and Responsibilities
  • Assists in the planning and implementation of additions, deletions and major modifications to the supporting local IT infrastructure.
  • Implements network security at the local level as established by Corporate Security Director.
  • Oversees the administration and maintenance of the site’s IT infrastructure, and directs IT support personnel when necessary.
  • Oversees the administration of the company's LAN.
  • Manages and develops upgrades to the company's telephone system at the national and local levels.
  • Oversees all telephone changes, including routing for seating assignments
  • Oversees the administration and maintenance of computer stations and software for company training programs and provides additional support if necessary.
  • Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
  • Works with project teams to help implement internal systems.
  • Document plans for the turnover and need to be followed step-by-step.
  • Creating daily store orders through portal
  • Bi-yearly training and testing in sandbox to make sure you are prepared
  • Oversees all help desk activities at the regional and local levels.
  • Responds to escalated help desk issues.
  • Oversees the administration and maintenance of our tracking software.
  • Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
  • Builds and maintains vendor relationships and manages the local purchase of hardware and software products.
  • Manages the purchasing of all software, hardware and other IT supplies at the local level.
  • Ensures that company assets are maintained responsibly.
  • Designs, and prepares daily and monthly reports as needed by corporate and the General Manager
  • Overall responsibility for the management of good sanitation and safety practices throughout the warehouse technology areas.

Requirements and Qualifications
  • Knowledge of SQL, VM Server Setup, prepare DC for System failover, working with operations to complete failover with minimal impact to operations.
  • Requires a level head in a stressful environment and quick response to minimize impact to the DC and operations
  • Excellent communication skills and the ability to be a self-initiator who can implement and manage all warehouse distribution programs as directed by corporate, the Human Resource Manager, and the General Manager.
  • Extremely high level of Computer Networking, WMS, and TMS system literacy with knowledge and certifications in LAN if needed.
  • Logistics knowledge, EDI knowledge, troubleshooting knowledge required to provide expedited support.
  • Management skills for high level tier support
  • College level training or a minimum of 4 to 5 years experience in the areas of systems management.

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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

(SACB)