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Support Developer Jobs in Indiana (NOW HIRING)

Socket.dev

Manager, Technical Support Engineering

Indianapolis, IN · On-site

$123.10 - $186.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lead and manage a team of Developer Support Engineers to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution ...

New

Toyota

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are looking for 1st and 2nd shift. (4pm-1 am) The Advance Technology Support Engineer primary responsibility is to provide customer support to all existing Toyota Automated Logistic customers. Our ...

Toyota Motor Sales

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are looking for 1st and 2nd shift. (4pm-1 am) The Advance Technology Support Engineer primary responsibility is to provide customer support to all existing Toyota Automated Logistic customers. Our ...

Workhorse

Desktop Support Engineer

Union City, IN · On-site

$65K - $75K/yr

About the Role We are seeking a hands-on Desktop Support Engineer to provide frontline IT support across our automotive manufacturing facility. This role is critical to keeping plant floor systems ...

New

Workhorse

Desktop Support Engineer

Union City, IN · On-site

$65K - $75K/yr

About the Role We are seeking a hands-on Desktop Support Engineer to provide frontline IT support across our automotive manufacturing facility. This role is critical to keeping plant floor systems ...

New

Republic Airways

Software Engineer, Senior

Carmel, IN · On-site

$122K - $161K/yr

Support DevOps practices, CI/CD pipelines, and operational excellence for production systems. * Work closely with architecture, infrastructure, IT security, QA, and vendor teams to resolve issues and ...

Path Forward IT

Onsite Support Engineer I

Evansville, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Onsite Support Engineer I Company: Path Forward IT Location: Evansville, IN About the Role Path Forward IT is seeking an Onsite Support Engineer I to provide technical support directly at client ...

PATH FORWARD IT LLC

Onsite Support Engineer I

Evansville, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Onsite Support Engineer I Company: Path Forward IT Location: Evansville, IN About the Role Path Forward IT is seeking an Onsite Support Engineer I to provide technical support directly at ...

PATH FORWARD IT LLC

Onsite Support Engineer I

Evansville, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Onsite Support Engineer I Company: Path Forward IT Location: Evansville, IN About the Role Path Forward IT is seeking an Onsite Support Engineer I to provide technical support directly at ...

Republic Airways

Software Engineer, Senior

Carmel, IN · On-site

$122K - $161K/yr

Support DevOps practices, CI/CD pipelines, and operational excellence for production systems. * Work closely with architecture, infrastructure, IT security, QA, and vendor teams to resolve issues and ...

Path Forward IT

Onsite Support Engineer I

Evansville, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Onsite Support Engineer I Company: Path Forward IT Location: Evansville, IN About the Role Path Forward IT is seeking an Onsite Support Engineer I to provide technical support directly at client ...

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How much do support developer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support developer in Indiana is $64.05, according to ZipRecruiter salary data. Most workers in this role earn between $43.46 and $76.15 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Indiana?

For Support Developer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Indiana look for?

The top searched job categories for Support Developer jobs in Indiana are:

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Cities in Indiana with the most Support Developer job openings:

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Infographic showing various Support Developer job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $133,218 per year, or $64 per hour.

Tier 1 Technical Support Engineer

Acumera

Indianapolis, IN • On-site

Full-time

Posted 17 days ago

Job description

The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek our support. We believe in the Best Ever experiences from the inside out - so this means we're looking for an approachable, friendly candidate who will love their co-workers as much as we love them.
A successful Tier 1 Support Engineer requires impeccable problem-solving, communication, and interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment. Our employees are intelligent, enthusiastic, entrepreneurial, and actively create the vision of Scale Computing.
Tier 1 Support Engineers will work directly with the entire support organization to maintain an above-industry average Net Promoter Score (NPS) and meet/exceed Team and Individual goals and Key Performance Indicators (KPIs) as established by Support Management-bonus points for those who are passionate about delivering high customer satisfaction.
Great candidates will look like this:
  • Enjoy troubleshooting and problem-solving analytically
  • Understand customer needs and ensure clarity on the status of technical issues
  • A team player who can work well within the team and collaborate cross-functionally, especially in a remote environment
  • An excellent communicator, written and verbal, who is efficient and effective with customers and colleagues via web conferences, email, and in-person interactions
  • A motivated self-starter who thrives on prioritization and follow-through
  • Passionately creative in mindset and has the ability to adapt quickly to evolving business needs

Responsibilities
  • Complete Scale Computing's Onboarding program and work with management to identify any gaps in the training plan
  • Provide support for the Hyper-converged computing clusters for Scale Computing end-users, customers, and partners
  • Answer customer calls and respond to customer cases via all origins (email, chat, etc.) while delighting our customers with a friendly and helpful experience
  • Troubleshoot and problem-solve analytically while utilizing a vast knowledge base of documentation and other standard operating procedures (SOPs)
  • Escalate issues not resolvable via the knowledge base to Tier 2, as well as set customer expectations for follow-up (i.e., when to expect a follow-up contact and by whom)
  • Participate in the on-call rotation as agreed by the Tier 1 & 2 Support team. When on-call, be prepared to address technical issues at all times
  • Partner with our Services team for scheduled Service-related tasks, including installation of SC//Platform and 3rd party product integrations
  • Provides excellent customer service to EVERY internal and external customer
  • Stay up-to-date on new product features and updates, and proactively seek out additional resources and training to deepen understanding of the product.
  • Develop and maintain supplemental skills such as networking and 3rd-party product integrations, which can help enhance overall product knowledge.
  • Learn and maintain advanced technical knowledge about all aspects of supported products and services provided by Scale Computing
  • Understand 3rd-party product integrations sold and supported by Scale Computing

Requirements
Required skills/experience
  • 1-2 years of experience in IT Support / Helpdesk / Infrastructure support
  • Hands-on experience with Windows Server (AD, DNS, basic troubleshooting) - Not required but a plus
  • Basic Linux command line skills (SSH, navigating directories, viewing logs, running diagnostic commands)
  • Understanding of networking fundamentals (TCP/IP, VLANs, DNS, basic firewall concepts)
  • Basic hardware knowledge (HDD vs SSD, RAID/mirroring concepts, CPU/RAM fundamentals)
  • Experience using a ticketing system (Salesforce, ServiceNow, Jira, etc.)
  • Ability to gather logs, document findings clearly, and escalate appropriately
  • Excellent communication skills tailored to audiences at all levels, including C-suite executives, engineering, and other business support staff
  • Proficient in organization, project management, and follow-through

Apply