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Support Advisor Jobs (NOW HIRING)

CPI Security

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI Security was ...

CPI Security

Customer Support Advisor

Charlotte, NC

$40K - $50K/yr

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI Security was ...

Hellios

Customer Support Advisor

Raleigh, NC · On-site

Customer Support Advisor Location: Raleigh, North Carolina Reporting to: Country Lead Job summary: To provide excellent customer service through first line support to our customers as well as ...

Gallaudet

Student Support Advisor

Center, TX

$18.50 - $22.75/hr

Student Support Advisor Worker Type: Regular Pay Type: Salary Exempt Status: Yes Compensation Grade (Track/Level): CA2 Hiring Range (Commensurate with experience and qualifications): Salary Ranges:

Gallaudet University

Student Support Advisor

Washington, DC · On-site

$21.50 - $26.75/hr

Student Support Advisor Worker Type: Regular Pay Type: Salary Exempt Status: Yes Compensation Grade (Track/Level): CA2 Hiring Range (Commensurate with experience and qualifications): Salary Ranges:

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

We are growing fast, and we need a Client Support Advisor who can hit the ground running. You do not need to have a legal or real estate background, but it is helpful. A customer-focused sales ...

Imagine Learning

Academy Support Advisor

$16.84 - $20/hr

The academy support advisor proactively develops and maintains strong relationships with our clients. You may escalate issues and general questions through the life cycle of the program as raised by ...

S&A Group

Customer Support Advisor

Birmingham, AL · On-site

As a Customer Support Advisor, you'll be at the heart of our mission, helping clients navigate their benefit options with expert guidance and support. Your role is more than a job; it's an ...

Collabera

Franchise Support Advisor

Warrenville, IL

... advisor. Utilize patience and communication skill to get to the root cause issue and provide ... Understand the differences among a large suite of process scenarios in supporting Royalty and Joint ...

S&A Group

Customer Support Advisor

Birmingham, AL

$65K/yr

As a Customer Support Advisor, you'll be at the heart of our mission, helping clients navigate their benefit options with expert guidance and support. Your role is more than a job; it's an ...

HIRE360

Candidate Support Advisor

Chicago, IL

$50K - $60K/yr

Candidate Support Advisor Work Location : Chicago, IL Reports to: Assistant Manager of Workforce Development Classification: Exempt Status : Full-time Employee Type: W-2 Who We Are: HIRE360 is an ...

Sysco

Sales Support Advisor

Arlington Heights, IL

$20.58 - $30.87/hr

Responsible for supporting the sales and information related to specialty products from communicating inventory and usage needs to assisting sales consultants with product selection, available POS ...

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Support Advisor information

See salary details

$11K

$68.1K

$145K

How much do support advisor jobs pay per year?

As of Jul 21, 2026, the average yearly pay for support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

Is a Service Advisor a hard job?

A Service Advisor role involves communicating with customers, understanding vehicle issues, and coordinating repairs, which can be demanding due to customer service expectations and technical knowledge requirements. The job often requires multitasking, problem-solving skills, and the ability to work in a fast-paced environment, but it can be manageable with proper training and experience.

What is the highest paying customer service job?

Support Advisor roles typically do not have the highest salaries in customer service; executive or specialized roles such as Customer Service Managers, Client Relations Directors, or roles in technical support for high-demand industries tend to offer higher compensation. Advanced skills, certifications, and experience can also lead to higher-paying positions within customer service or related fields.

What jobs pay 4000 a week without a degree?

Support Advisor roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses rather than formal education. These roles may require strong communication skills, certifications, or apprenticeships to achieve such earnings.

What are some common challenges faced by Support Advisors, and how can I prepare to handle them effectively?

Support Advisors often encounter challenges such as managing high volumes of customer inquiries, handling difficult or upset clients, and staying updated on product or service changes. To prepare, it's important to develop strong communication and problem-solving skills, learn stress management techniques, and familiarize yourself with the company's knowledge base and escalation procedures. Building positive relationships with your team and seeking feedback can also help you continuously improve in the role.

What is the work of a customer support advisor?

A customer support advisor assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or live chat and need strong problem-solving and communication skills to ensure customer satisfaction.

What are Support Advisors?

Support Advisors are professionals who assist customers or clients by providing guidance, troubleshooting issues, and ensuring satisfaction with products or services. They act as a bridge between the company and its clients, often resolving problems via phone, email, chat, or in-person interactions. Their responsibilities may also include documenting customer interactions, escalating complex issues, and offering recommendations for service improvements. Support Advisors play a crucial role in maintaining positive relationships and upholding the reputation of a business.

What is the difference between Support Advisor vs Customer Support Specialist?

AspectSupport AdvisorCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice or remote; client-facing and technical support rolesCall centers, retail, or online support; primarily customer interaction
Employer & Industry UsageIT, telecommunications, tech companiesRetail, e-commerce, service industries

Support Advisors and Customer Support Specialists both assist customers, but Support Advisors typically handle more technical issues and provide in-depth support, often requiring technical certifications. Customer Support Specialists focus on general customer inquiries and service. The roles overlap in customer interaction but differ in complexity and technical requirements.

What are the key skills and qualifications needed to thrive as a Support Advisor, and why are they important?

To thrive as a Support Advisor, you need strong problem-solving abilities, customer service experience, and a solid understanding of the product or service, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help build rapport and resolve issues effectively. These skills ensure high-quality assistance, customer satisfaction, and efficient issue resolution in a fast-paced support environment.
More about Support Advisor jobs
What states have the most Support Advisor jobs? States with the most job openings for Support Advisor jobs include:
What job categories do people searching Support Advisor jobs look for? The top searched job categories for Support Advisor jobs are:
Support Advisor jobs near you
Infographic showing various Support Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.
Customer Support Advisor

Customer Support Advisor

Five Star Equipment

Williamsport, PA

$40K - $60K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago

Job description

Customer Support Advisor (CSA) – Williamsport, PA Territory

(John Deere Construction & Forestry Equipment)
 

Full-Time | Exempt | Monday–Friday
Base Salary: $40,000–$60,000 + Commission (Earn $75K+ annually)

Location: Williamsport, PA

Join a Winning Team in Heavy Equipment Sales & Support

Are you a relationship-driven professional who thrives in the field, enjoys solving customer challenges, and wants to build a long-term career in the construction equipment industry? Five Star Equipment is seeking an energetic Customer Support Advisor (CSA) to support our Williamsport, PA territory.

As a CSA, you are the face of Five Star Equipment—building trust, promoting our parts and service capabilities, and helping customers keep their fleets running at peak performance. This role combines sales, technical know-how, and genuine customer service in a territory-rich environment.

Why Join Five Star Equipment?

Competitive Pay: $40,000 – $60,000 Base + Commission (Earn $75K+ with strong potential)
Company Vehicle

Company Laptop & Cell Phone
7 Paid Holidays + Generous PTO
Paid Training & Rewards
401k with Company Match
Comprehensive Health & Dental Benefits
Fantastic Work-Life Balance

About Us

Five Star Equipment is Northern PA and NY State’s trusted John Deere Construction & Forestry dealership, serving 57 counties with seven full-service locations equipped to support customers with parts, service, rentals, and sales. We deliver exceptional value through expert teams, robust inventory, and unmatched commitment to customer uptime.

Locations include:Dunmore, PA • Williamsport, PA • Waterford, PA • Kirkwood, NY • Rochester, NY • Syracuse, NY • Orchard Park, NY

What You’ll Do

In this role, you will own your territory, build relationships, and drive revenue for service, parts, and undercarriage support:

  • Develop and execute strategies to maximize territory growth and profitability.
  • Conduct regular customer visits to promote service work, parts sales, and maintenance solutions.
  • Gather equipment details (year/make/model) and recommend preventative maintenance, parts, and service needs.
  • Provide competitive quotes on batteries, engines, filters, PM services, bucket teeth, and more.
  • Sell both OEM and aftermarket GET, undercarriage, and wear parts.
  • Promote repair services for all OEM and competitive brands.
  • Sell extended warranties, maintenance plans, inspections, and value-added programs.
  • Conduct follow-ups on major sales and ensure customer satisfaction.
  • Maintain CRM call logs, customer interactions, and opportunity pipelines.
  • Introduce customers to John Deere Worksite Solutions technologies.
  • Participate actively in Five Star’s safety culture, including PPE compliance.
  • Perform additional duties as needed to support customers and the branch.

What You Bring

  • 3–5 years’ experience in parts, service, or sales in the large construction equipment industry.
  • Strong customer service, troubleshooting, and heavy equipment knowledge.
  • Ability to manage time, territory, and customer priorities effectively.
  • Proficiency with laptops, CRM systems, CDK, Microsoft Office, and online tools.
  • Willingness to work in the field, travel within territory, and operate in varying conditions.
  • A self-starter mentality with strong drive, professionalism, and communication skills.
     

If you’re driven to build relationships, grow business, and represent an iconic brand—this is your opportunity.

Apply Today and Grow Your Career with Five Star Equipment!

Apply