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Support Advisor Jobs (NOW HIRING)

CPI Security

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI Security was ...

CPI Security

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI Security was ...

CPI Security

Customer Support Advisor

Charlotte, NC

$40K - $50K/yr

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI Security was ...

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

We are growing fast, and we need a Client Support Advisor who can hit the ground running. You do not need to have a legal or real estate background, but it is helpful. A customer-focused sales ...

Imagine Learning

Academy Support Advisor

$16.84 - $20/hr

The academy support advisor proactively develops and maintains strong relationships with our clients. You may escalate issues and general questions through the life cycle of the program as raised by ...

Asda

Supply Support Advisor

House, NM · Hybrid

Job Title Supply Support Advisor Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category Clerical Services Closing ...

S&A Group

Customer Support Advisor

Birmingham, AL · On-site

As a Customer Support Advisor, you'll be at the heart of our mission, helping clients navigate their benefit options with expert guidance and support. Your role is more than a job; it's an ...

Collabera

Franchise Support Advisor

Warrenville, IL

... advisor. Utilize patience and communication skill to get to the root cause issue and provide ... Understand the differences among a large suite of process scenarios in supporting Royalty and Joint ...

Soble PLC

Client Support Advisor

$36K - $75K/yr

We are growing fast, and we need a Client Support Advisor who can hit the ground running. You do not need to have a legal or real estate background, but it is helpful. A customer-focused sales ...

Docebo

Premium Support Advisor

Athens, GA · On-site

The Adventure Ahead The role of the Premium Support Advisor is crucial in ensuring that our Premium Support customers enjoy a seamless, top-tier experience with our products. You will play a key role ...

S&A Group

Customer Support Advisor

Birmingham, AL

$65K/yr

As a Customer Support Advisor in the insurance industry, you'll be at the heart of our mission to provide exceptional service, ensuring clients feel valued and understood. You'll have the opportunity ...

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Support Advisor information

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$11K

$68.1K

$145K

How much do support advisor jobs pay per year?

As of Aug 10, 2026, the average yearly pay for support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by support advisors, and how can I prepare to handle them effectively?

Support Advisors often encounter challenges such as managing high volumes of customer inquiries, handling difficult or upset clients, and staying updated on product or service changes. To prepare, it's important to develop strong communication and problem-solving skills, learn stress management techniques, and familiarize yourself with the company's knowledge base and escalation procedures. Building positive relationships with your team and seeking feedback can also help you continuously improve in the role.

What is a support advisor?

Support Advisors are professionals who assist customers or clients by providing guidance, troubleshooting issues, and ensuring satisfaction with products or services. They act as a bridge between the company and its clients, often resolving problems via phone, email, chat, or in-person interactions. Their responsibilities may also include documenting customer interactions, escalating complex issues, and offering recommendations for service improvements. Support Advisors play a crucial role in maintaining positive relationships and upholding the reputation of a business.

What is the difference between Support Advisor vs Customer Support Specialist?

AspectSupport AdvisorCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice or remote; client-facing and technical support rolesCall centers, retail, or online support; primarily customer interaction
Employer & Industry UsageIT, telecommunications, tech companiesRetail, e-commerce, service industries

Support Advisors and Customer Support Specialists both assist customers, but Support Advisors typically handle more technical issues and provide in-depth support, often requiring technical certifications. Customer Support Specialists focus on general customer inquiries and service. The roles overlap in customer interaction but differ in complexity and technical requirements.

What are the key skills and qualifications needed to thrive as a support advisor?

To thrive as a Support Advisor, you need strong problem-solving abilities, customer service experience, and a solid understanding of the product or service, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help build rapport and resolve issues effectively. These skills ensure high-quality assistance, customer satisfaction, and efficient issue resolution in a fast-paced support environment.
More about Support Advisor jobs
What states have the most Support Advisor jobs? States with the most job openings for Support Advisor jobs include:
What job categories do people searching Support Advisor jobs look for? The top searched job categories for Support Advisor jobs are:
Support Advisor jobs near you
Infographic showing various Support Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.

Associate/Support Advisor

Kestra Financial Independent Advisor

Wappingers Falls, NY • On-site

Full-time

Re-posted yesterday

Job description

The Associate/Service Advisor reports to the Lead Advisor and serves as the primary contact for customer relationship management and account servicing. This position requires a strong understanding of the financial services industry and products, and is critical in handling the day-to-day client management on behalf of the Lead Advisor.

This is a full-time, in-person position, and the selected candidate is expected to be on-site in the office in Wappinger Falls five days per week.

Essential Duties and Responsibilities

  • Supports Lead Advisor, including managing client needs regarding service, asset allocation, case design and financial planning
  • Responsible for client meeting preparation and follow-up, including assembling requisite paperwork, account reviews, report generation, and meeting documentation/notes
  • Consult with lead advisor on investment strategies based on individual financial and investment objectives; deliver advice and participate in client reviews
  • Manage data and plans in financial planning software
  • Learn the technical aspects of the advisor position and prepare to service clients independently
  • Identify sales and asset retention opportunities, including viable alternatives when traditional solutions may not apply
  • Deepen client relationships and establish credibility and rapport both in person and via phone/video meetings
  • Clearly articulate complex concepts to clients
  • Proactively communicate with clients and follow up on all contacts assigned
  • Manage and prioritize multiple competing priorities daily in pursuit of business objectives
  • Active engagement in marketing and sales efforts on behalf of the firm; not required to build own book of business
  • Commitment to culture requires a demonstration of professionalism, accountability, client focus, and teamwork
  • Other duties as assigned
Supervisory Responsibilities: None

Knowledge, Skills, and/or Abilities

  • Strong understanding of financial services industry and diverse investment products
  • Basic computer skills (Outlook, Word, Excel, and PowerPoint) are essential
  • Excellent communication skills, both verbally and in writing
  • Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once
  • Ability to build relationships with clients and internal partners, and product wholesalers
  • Experience with the following software is preferred
  • Redtail client CRM
  • MoneyGuide Pro/Elite
  • eMoney
  • Morningstar Advisor Workstation
Education and/or Experience
  • Bachelor’s degree in finance, accounting, or related field
  • The ideal candidate will have 3+ years of experience in the financial services industry, allowing for a strong understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
  • Previous experience in the independent financial services culture preferred
Certificates, Licenses, Registration
  • Series 7 and 63 required
  • Series 65/66 preferred: (or ability to obtain)