ZipRecruiter

Log In

1

Support Advisor Jobs in Florida (NOW HIRING)

Mariner

Senior Wealth Advisor

Palm Beach Gardens, FL · On-site

$300K - $600K/yr

Mentor support advisors by showing them how to think through complexity, not just execute tasks Qualifications * Bachelor's degree required * 10+ years' experience working in a financial planning ...

Synovus

Financial Advisor Associate

Fort Lauderdale, FL · On-site

This position will be responsible for supporting Financial Advisors in documenting and processing loans, establishing, and servicing deposit relationships, and ensuring the accuracy of critical data ...

Synovus

Financial Advisor Associate

Tampa, FL · On-site

This position will be responsible for supporting Financial Advisors in documenting and processing loans, establishing, and servicing deposit relationships, and ensuring the accuracy of critical data ...

Florida Financial Advisors

Be Seen First

Financial Advisor

Orlando, FL · On-site

$50K - $100K/yr

We will provide you with extensive training, resources, and the support you'll need to be better than your best. Being a Florida financial advisor requires a contemporary way of thinking and doing.

Florida Financial Advisors

Be Seen First

Financial Advisor

Miami, FL · On-site

$50K - $100K/yr

We will provide you with extensive training, resources, and the support you'll need to be better than your best. Being a Florida financial advisor requires a contemporary way of thinking and doing.

Florida Financial Advisors

Be Seen First

Financial Advisor

Tampa, FL · On-site

$50K - $100K/yr

We will provide you with extensive training, resources, and the support you'll need to be better than your best. Being a Florida financial advisor requires a contemporary way of thinking and doing.

Better Talent

Marketing Manager

New Smyrna Beach, FL

$55K - $65K/yr

What truly defines us, though, is how we support our real estate professionals. We don't just have advisors--we have a family of high-performing entrepreneurs who trust us to help them grow. Our ...

HBKS Wealth Advisors

Financial Advisor

Naples, FL · On-site

We want you to excel in your career as part of a dynamic team, and we provide the support and the ... Financial Advisor HBKS Wealth Advisors (HBKS), an independent personal financial planning and ...

next page

Showing results 1-20

All JobsSupport Advisor JobsSupport Advisor Jobs in Florida

Support Advisor information

See Florida salary details

$8.2K

$50.9K

$108.4K

How much do support advisor jobs pay per year?

As of Aug 5, 2026, the average yearly pay for support advisor in Florida is $50,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $48,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by support advisors, and how can I prepare to handle them effectively?

Support Advisors often encounter challenges such as managing high volumes of customer inquiries, handling difficult or upset clients, and staying updated on product or service changes. To prepare, it's important to develop strong communication and problem-solving skills, learn stress management techniques, and familiarize yourself with the company's knowledge base and escalation procedures. Building positive relationships with your team and seeking feedback can also help you continuously improve in the role.

What is a support advisor?

Support Advisors are professionals who assist customers or clients by providing guidance, troubleshooting issues, and ensuring satisfaction with products or services. They act as a bridge between the company and its clients, often resolving problems via phone, email, chat, or in-person interactions. Their responsibilities may also include documenting customer interactions, escalating complex issues, and offering recommendations for service improvements. Support Advisors play a crucial role in maintaining positive relationships and upholding the reputation of a business.

What is the difference between Support Advisor vs Customer Support Specialist?

AspectSupport AdvisorCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice or remote; client-facing and technical support rolesCall centers, retail, or online support; primarily customer interaction
Employer & Industry UsageIT, telecommunications, tech companiesRetail, e-commerce, service industries

Support Advisors and Customer Support Specialists both assist customers, but Support Advisors typically handle more technical issues and provide in-depth support, often requiring technical certifications. Customer Support Specialists focus on general customer inquiries and service. The roles overlap in customer interaction but differ in complexity and technical requirements.

What are the key skills and qualifications needed to thrive as a support advisor?

To thrive as a Support Advisor, you need strong problem-solving abilities, customer service experience, and a solid understanding of the product or service, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help build rapport and resolve issues effectively. These skills ensure high-quality assistance, customer satisfaction, and efficient issue resolution in a fast-paced support environment.
What are popular job titles related to Support Advisor jobs in Florida? For Support Advisor jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Support Advisor jobs in Florida look for? The top searched job categories for Support Advisor jobs in Florida are:
Support Advisor jobs near you
Infographic showing various Support Advisor job openings in Florida as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,893 per year, or $24.5 per hour.

Product Marketing Manager/Director

A-CAP Services LLC

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

JOB TITLE:           Product Marketing Manager/Director
EMPLOYER:         A-CAP Services LLC
DEPARTMENT:     Marketing
REPORTS TO:      Chief Marketing Officer
LOCATION:           Onsite in Miami (Brickell)
ABOUT THE COMPANY
A-CAP is a leading provider of capital and third-party asset management solutions. Through our synergistic platform of insurance carriers, reinsurers, and asset management businesses, A-CAP delivers tailored capital solutions to individuals, insurance companies, and small- to medium-sized businesses.
Backed by a leadership team and operational experts with deep expertise across insurance, reinsurance, and asset management sectors, A-CAP is committed to delivering meaningful results and adding value to our clients and capital partners. This commitment is demonstrated through the industry-leading risk-adjusted returns we achieve, and the innovative capital solutions we provide to meet the needs of a diverse range of partners.
A-CAP's Core Business Includes:
  • Capital Solutions
  • Commercial Real Estate
  • Third-party Asset Management
  • Private Credit
  • Primary Insurance Carriers
  • Accredited Reinsurers
WHAT YOU WILL DO
Product Marketing & Go-to-Market Strategy
  • Develop and execute strategic marketing initiatives for annuity and life insurance products across independent agent, bank, and broker-dealer distribution channels
  • Partner with sales and distribution leaders to craft compelling product positioning and advisor-focused messaging that drives engagement and sales growth
  • Lead go-to-market strategy and launch execution for new products, product enhancements, and strategic campaigns
  • Translate complex insurance concepts into clear, compelling, advisor-friendly marketing materials and sales enablement tools
  • Create and oversee high-impact marketing campaigns across digital, print, social media, email, webinars, conferences, and live events
Content & Sales Enablement
  • Develop compelling product collateral including:
    • Product guides
    • Competitive analyses and scorecards
    • Sales presentations
    • Rate sheets
    • Campaign materials
    • Thought leadership content
    • Advisor education resources
  • Ensure all materials remain current, compliant, and aligned with evolving market dynamics
Market Intelligence & Competitive Positioning
  • Monitor industry trends, regulatory developments, competitor offerings, and emerging opportunities within the annuity and life insurance landscape
  • Conduct market research and competitive analysis to strengthen product differentiation and advisor value propositions
  • Analyze campaign performance and distribution feedback to optimize marketing effectiveness and improve business outcomes
Cross-Functional Leadership
  • Collaborate closely with marketing, sales, operations, compliance, customer service, and third-party administration teams
  • Support advisor and wholesaler education initiatives with effective training and sales enablement resources
  • Engage with external partners, advisors, and distribution relationships to gather marketplace insights and strengthen product adoption
Regulatory & Compliance Partnership
  • Ensure all marketing communications meet industry regulatory standards and internal compliance requirements
  • Stay current on evolving insurance and financial services regulations impacting annuity and life products
WHAT YOU WILL NEED
  • 5+ years of product marketing experience within the insurance or financial services industry.  Candidates with experience from the following environments are preferred:
    • Insurance carriers
    • IMO/FMO organizations
    • Broker-dealers
    • Wealth management and retirement firms
    • Financial services marketing organizations
    • Distribution and product strategy teams focused on annuities and life insurance
  • Strong expertise in annuities and life insurance products, including product positioning, advisor marketing, and distribution strategy
  • Deep understanding of independent distribution, broker-dealers, banks, IMOs/FMOs, and financial advisor sales channels
  • Proven success developing and executing product marketing campaigns that drive growth and engagement
  • Exceptional communication, presentation, and storytelling skills with the ability to simplify complex financial concepts
  • Experience building marketing and sales enablement materials that support advisor education and product adoption
  • Strong analytical mindset with the ability to use market insights and performance data to guide strategy
  • Highly organized, collaborative, and execution-oriented with the ability to manage multiple priorities in a fast-paced environment
  • Bachelor’s degree in Marketing, Business, Finance, or related field required
  • CFP®, CLU®, ChFC®, or other industry designations are a plus

WHO WE ARE:

www.acap.com

BENEFITS:

A-CAP works hard to create a positive and supportive environment. That's why we offer great benefits to safeguard the health and well-being of our employees. Our comprehensive benefits package includes:

  • Competitive compensation programs
  • Employer-sponsored medical, dental, and vision insurance
  • Paid Life & AD&D Insurance (for employees and families)
  • Paid Disability Insurance (STD + LTD)
  • Paid Parental Leave
  • Paid Vacation and Sick Leave
  • Paid Holidays
  • Voluntary Supplemental Insurance
  • Safe Harbor 401(k) plan with employer match
  • And other benefits and perks!

POSITION TYPE AND EXPECTED HOURS OF WORK:

This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m., 40 hours weekly, or as otherwise arranged with the manager of the department.

US Work Authorization Is Required
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

EEO Statement

A-CAP is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, promotion or any other personnel action based on the basis of race, ethnicity, national origin, color, sex, gender, gender identity or expression, sexual orientation, religion, age, disability, veteran status, or any other basis covered by appropriate law. We comply with the laws and regulations set forth in the Know Your Rights poster. All employment is decided on the basis of qualifications, merit, and business need. To request an accommodation, contact hr@acap.com and we will make every effort to respond to your request within 48 business hours to work towards a positive solution.

Disclaimer

The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Powered by JazzHR

vVwRe32RUo