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Support Advisor Jobs (NOW HIRING)

Customer Support Advisor Charlotte, North Carolina, United States CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our ...

As a part of the REC, the In-plan Client Support Advisor will be part of a team of Local Advisors that provide service, education and guidance to active clients in some of our most important employer ...

About the job Travel Support Advisor We are looking for a friendly and solution-oriented Travel Support Advisor to join our remote travel team. In this fully virtual role, you'll assist clients ...

As a part of the REC, the In-plan Client Support Advisor will be part of a team of Local Advisors that provide service, education and guidance to active clients in some of our most important employer ...

As a part of the REC, the In-plan Client Support Advisor will be part of a team of Local Advisors that provide service, education and guidance to active clients in some of our most important employer ...

As a part of the REC, the In-plan Client Support Advisor will be part of a team of Local Advisors that provide service, education and guidance to active clients in some of our most important employer ...

As a part of the REC, the In-plan Client Support Advisor will be part of a team of Local Advisors that provide service, education and guidance to active clients in some of our most important employer ...

As a part of the REC, the In-plan Client Support Advisor will be part of a team of Local Advisors that provide service, education and guidance to active clients in some of our most important employer ...

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Support Advisor information

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$11K

$68.1K

$145K

How much do support advisor jobs pay per year?

As of Jun 10, 2026, the average yearly pay for support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Support Advisors typically do not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, but they usually require strong communication skills, industry knowledge, and a proven track record. Most jobs with such income levels rely on performance-based compensation rather than formal education alone.

What are some common challenges faced by Support Advisors, and how can I prepare to handle them effectively?

Support Advisors often encounter challenges such as managing high volumes of customer inquiries, handling difficult or upset clients, and staying updated on product or service changes. To prepare, it's important to develop strong communication and problem-solving skills, learn stress management techniques, and familiarize yourself with the company's knowledge base and escalation procedures. Building positive relationships with your team and seeking feedback can also help you continuously improve in the role.

What are Support Advisors?

Support Advisors are professionals who assist customers or clients by providing guidance, troubleshooting issues, and ensuring satisfaction with products or services. They act as a bridge between the company and its clients, often resolving problems via phone, email, chat, or in-person interactions. Their responsibilities may also include documenting customer interactions, escalating complex issues, and offering recommendations for service improvements. Support Advisors play a crucial role in maintaining positive relationships and upholding the reputation of a business.

What is the difference between Support Advisor vs Customer Support Specialist?

AspectSupport AdvisorCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice or remote; client-facing and technical support rolesCall centers, retail, or online support; primarily customer interaction
Employer & Industry UsageIT, telecommunications, tech companiesRetail, e-commerce, service industries

Support Advisors and Customer Support Specialists both assist customers, but Support Advisors typically handle more technical issues and provide in-depth support, often requiring technical certifications. Customer Support Specialists focus on general customer inquiries and service. The roles overlap in customer interaction but differ in complexity and technical requirements.

What does a support advisor do?

A support advisor assists customers or clients by providing technical help, troubleshooting issues, and answering questions related to products or services. They often communicate via phone, email, or chat and use knowledge bases or CRM tools to resolve problems efficiently. Strong communication skills and product knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as a Support Advisor, and why are they important?

To thrive as a Support Advisor, you need strong problem-solving abilities, customer service experience, and a solid understanding of the product or service, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help build rapport and resolve issues effectively. These skills ensure high-quality assistance, customer satisfaction, and efficient issue resolution in a fast-paced support environment.

What jobs pay 2000 a day?

Support Advisor roles typically do not pay $2000 a day; such high daily earnings are usually associated with specialized professions like high-level consultants, surgeons, or certain executive roles. Some freelance or contract positions in consulting, finance, or technology may reach this level with significant experience and expertise, but they are uncommon for standard support roles.

Is a CSA job stressful?

A Customer Service Advisor (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance targets are common challenges in this role, which often requires patience and problem-solving abilities.
More about Support Advisor jobs
What cities are hiring for Support Advisor jobs? Cities with the most Support Advisor job openings:
What states have the most Support Advisor jobs? States with the most job openings for Support Advisor jobs include:
Infographic showing various Support Advisor job openings in the United States as of June 2026, with employment types broken down into 12% Full Time, 85% Part Time, and 3% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.

Travel Support Advisor

Live the Dash Travel

Madison, WI โ€ข Remote

Other

Posted 21 days ago


Job description

About the job Travel Support Advisor
We are looking for a friendly and solution-oriented Travel Support Advisor to join our remote travel team. In this fully virtual role, you'll assist clients throughout their travel journey - from planning to post-trip follow-up - ensuring they feel supported every step of the way. If you enjoy helping others, have strong communication skills, and thrive in a detail-focused role, this opportunity is for you!
Key Responsibilities:

  • Client Support: Provide assistance via phone, email, and chat to answer questions, resolve concerns, and offer guidance before, during, and after travel.
  • Booking Assistance: Help clients with booking requests, itinerary adjustments, cancellations, and upgrades.
  • Problem Solving: Handle last-minute travel changes or emergencies with professionalism and efficiency.
  • Vendor Communication: Coordinate with airlines, hotels, cruise lines, and tour operators to resolve issues or confirm arrangements.
  • Documentation & Accuracy: Ensure all travel documentation, confirmations, and client details are accurate and up to date.
  • Feedback Collection: Follow up with travelers post-trip to gather feedback, troubleshoot any issues, and build client loyalty.
  • Process Improvement: Contribute to refining internal support systems and sharing insights for better client experiences.
Qualifications:
  • Experience in customer support, hospitality, or travel services is a plus.
  • Clear communicator with a patient and friendly demeanor.
  • Strong problem-solving skills and attention to detail.
  • Tech-savvy and comfortable using CRM and travel platforms.
  • Self-starter with excellent time management skills in a remote environment.
  • Passionate about helping others and ensuring smooth travel experiences.
What You'll Get:
  • 100% remote work with flexible scheduling.
  • Supportive team environment with continuous training.
  • Access to exclusive industry tools, resources, and travel discounts.
  • Opportunities for growth and skill development.