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Support Advisor Jobs in Ohio (NOW HIRING)

Rhodes State College

Staff Advisor

Lima, OH · On-site

$19 - $23.50/hr

Director of Advising, Enrollment Management and Student Affairs Appointment Period: Annually ... Support assigned Faculty by providing information and resources to support student persistence ...

Thrivent Financial

Financial Professional

Van Wert, OH

$50K - $80K/yr

Support Advisor Reports to Title: Matt Crandall - Financial Advisor Positions that Report to this Position (if applicable): None Location of Position: Napoleon, OH or Van Wert, OH Role: Full-Time ...

Peak Retirement Planning, Inc.

Paraplanner

Columbus, OH · On-site

$50K - $60K/yr

Attend client meetings and provide real-time support to advisors * Handle miscellaneous tasks as assigned to support advisor productivity * Receive extensive mentorship and training to develop into a ...

Peak Retirement Planning, Inc.

Paraplanner

Columbus, OH · On-site

Attend client meetings and provide real-time support to advisors * Handle miscellaneous tasks as assigned to support advisor productivity * Receive extensive mentorship and training to develop into a ...

rebel Financial

Lead Financial Advisor

Groveport, OH · On-site

$85K - $200K/yr

Oversee and mentor junior advisors, support advisors, and financial coaches. * Partner with the investment management team on asset allocation, rebalancing, and portfolio strategy. * Collaborate with ...

rebel Financial

Lead Financial Advisor

Groveport, OH

$85K - $150K/yr

Oversee and mentor junior advisors, support advisors, and financial coaches. * Partner with the investment management team on asset allocation, rebalancing, and portfolio strategy. * Collaborate with ...

Skylight Financial Group

Be Seen First

Marketing Coordinator

Cleveland, OH · On-site

$50K - $65K/yr

Develop and execute social media campaigns that support firm initiatives, advisor marketing efforts, recruiting, and brand awareness. * Create and design engaging social media content, including ...

rebel Financial

Lead Financial Advisor

Groveport, OH · On-site

$85K - $150K/yr

Oversee and mentor junior advisors, support advisors, and financial coaches. * Partner with the investment management team on asset allocation, rebalancing, and portfolio strategy. * Collaborate with ...

Skylight Financial Group

Be Seen First

Marketing Coordinator

Dublin, OH · On-site

$50K - $65K/yr

Develop and execute social media campaigns that support firm initiatives, advisor marketing efforts, recruiting, and brand awareness. * Create and design engaging social media content, including ...

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All JobsSupport Advisor JobsSupport Advisor Jobs in Ohio

Support Advisor information

See Ohio salary details

$10.5K

$64.7K

$137.8K

How much do support advisor jobs pay per year?

As of Aug 15, 2026, the average yearly pay for support advisor in Ohio is $64,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $61,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by support advisors, and how can I prepare to handle them effectively?

Support Advisors often encounter challenges such as managing high volumes of customer inquiries, handling difficult or upset clients, and staying updated on product or service changes. To prepare, it's important to develop strong communication and problem-solving skills, learn stress management techniques, and familiarize yourself with the company's knowledge base and escalation procedures. Building positive relationships with your team and seeking feedback can also help you continuously improve in the role.

What is a support advisor?

Support Advisors are professionals who assist customers or clients by providing guidance, troubleshooting issues, and ensuring satisfaction with products or services. They act as a bridge between the company and its clients, often resolving problems via phone, email, chat, or in-person interactions. Their responsibilities may also include documenting customer interactions, escalating complex issues, and offering recommendations for service improvements. Support Advisors play a crucial role in maintaining positive relationships and upholding the reputation of a business.

What is the difference between Support Advisor vs Customer Support Specialist?

AspectSupport AdvisorCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice or remote; client-facing and technical support rolesCall centers, retail, or online support; primarily customer interaction
Employer & Industry UsageIT, telecommunications, tech companiesRetail, e-commerce, service industries

Support Advisors and Customer Support Specialists both assist customers, but Support Advisors typically handle more technical issues and provide in-depth support, often requiring technical certifications. Customer Support Specialists focus on general customer inquiries and service. The roles overlap in customer interaction but differ in complexity and technical requirements.

What are the key skills and qualifications needed to thrive as a support advisor?

To thrive as a Support Advisor, you need strong problem-solving abilities, customer service experience, and a solid understanding of the product or service, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help build rapport and resolve issues effectively. These skills ensure high-quality assistance, customer satisfaction, and efficient issue resolution in a fast-paced support environment.

What are popular job titles related to Support Advisor jobs in Ohio?

For Support Advisor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Support Advisor jobs in Ohio look for?

The top searched job categories for Support Advisor jobs in Ohio are:

Support Advisor jobs near you
Infographic showing various Support Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,745 per year, or $31.1 per hour.

Staff Advisor

Rhodes State College

Lima, OH • On-site

$19 - $23.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted just now

Job description

Location : 4240 Campus Drive, Lima, OH
Job Type: Full-time
Job Number: 22-00134
Department: Student Affairs
Opening Date: 06/17/2026
Reports To: Director of Advising, Enrollment Management and Student Affairs
Appointment Period: Annually renewable, 12-month appointment
Summary of Duties
Under the general direction of the Director of Advising, Enrollment Management and Student Affairs, the Advisor serves as a resource for students in the areas of onboarding, curriculum, success, and completion. The person in this role provides proactive and developmental academic advising to new, first-semester students and an assigned caseload of students using strategies and methods based on the guided pathways model and an 'advising as teaching' mindset. They also contribute to the success of the department and College through a student-centered approach. A successful Staff Advisor will be able to learn quickly, demonstrate empathy, and provide support to students. In addition, specific duties and responsibilities include, but are not limited to:
Duties & Responsibilities
  • Create rapport and build relationships so that each advisee feels a connection, support, and guidance to promote student success and retention.
  • Guide students in developing a plan of study that meets degree requirements, including recommending appropriate academic course loads and course selections.
  • Facilitate problem-solving, decision-making, planning, and goal setting.
  • Connect advisees to available campus resources according to individual needs.
  • Support student progress with a consistent and effective pattern of proactive outreach.
  • Support assigned Faculty by providing information and resources to support student persistence, retention, and completion.
  • Teach students how to track their academic progress, locate and interpret appropriate policies, and utilize the tools and resources available.
  • Use technology that supports advising and registration. Document contact with students through appointment notes, email, and phone conversations.
  • Develop strong working relationships with academic departments, programs, faculty, and staff.
  • Engage in ongoing assessment and development of the College's advising practices.
  • Complete tasks in a timely manner.
  • Perform other related duties and special assignments as required
  • Serve as an active member of institutional meetings and within Shared Governance as appropriate.

Experience, Skills & Abilities
  • One to three years of experience in academic advising, admissions, or other higher education functional areas (including internships and practicums).
  • Strong communication, decision-making, and organizational skills.
  • Proficiency in Microsoft Office and the ability to learn new software.
  • Successful experience with underrepresented populations and respect for all people of disadvantaged backgrounds.
  • An understanding of and appreciation for the community college setting and the College's mission statement.
  • Evening and weekend hours may be required.

Education & Certifications
Required:
Bachelor's degree in psychology, education, counseling, or related field.
Preferred:
Master's degree in college student personnel, social work, education, higher education administration, or related field.
Rhodes State College offers a comprehensive benefits package to all full-time employees including: healthcare, Health Reimbursement Account (HRA), Health Savings Account (HSA), Flexible Spending Account (FSA), dental, vision, long term disability, short term disability, STRS, OPERS, holidays, vacation and sick leave.
Vacation Accrual Job Classification - Professional Staff
01
Which of the following best represents your level of completed education. (Education details must be included in your application)
  • Master's Degree or above from an accredited college/university
  • Bachelor's Degree from an accredited college/university
  • Associates Degree from an accredited college/university
  • Some College
  • HS Diploma/GED
  • None of the above

Required Question

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