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Support Advisor Jobs in Ohio (NOW HIRING)

Work with supplier Category Captains or Advisors for focus categories as required * Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations ...

New

Advising Opening Date: 06/17/2026 Reports To: Director of Advising, Enrollment Management and ... Support assigned Faculty by providing information and resources to support student persistence ...

Support Advisor Reports to Title: Matt Crandall - Financial Advisor Positions that Report to this Position (if applicable): None Location of Position: Napoleon, OH or Van Wert, OH Role: Full-Time ...

Attend client meetings and provide real-time support to advisors * Handle miscellaneous tasks as assigned to support advisor productivity * Receive extensive mentorship and training to develop into a ...

Paraplanner

Columbus, OH · On-site

$50K - $60K/yr

Attend client meetings and provide real-time support to advisors * Handle miscellaneous tasks as assigned to support advisor productivity * Receive extensive mentorship and training to develop into a ...

Oversee and mentor junior advisors, support advisors, and financial coaches. * Partner with the investment management team on asset allocation, rebalancing, and portfolio strategy. * Collaborate with ...

Lead Financial Advisor

Groveport, OH · On-site

$85K - $200K/yr

Oversee and mentor junior advisors, support advisors, and financial coaches. * Partner with the investment management team on asset allocation, rebalancing, and portfolio strategy. * Collaborate with ...

Lead Financial Advisor

Groveport, OH · On-site

$85K - $150K/yr

Oversee and mentor junior advisors, support advisors, and financial coaches. * Partner with the investment management team on asset allocation, rebalancing, and portfolio strategy. * Collaborate with ...

Be Seen First

Marketing Coordinator

Cleveland, OH · On-site

$50K - $65K/yr

Develop and execute social media campaigns that support firm initiatives, advisor marketing efforts, recruiting, and brand awareness. * Create and design engaging social media content, including ...

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Marketing Coordinator

Dublin, OH · On-site

$50K - $65K/yr

Develop and execute social media campaigns that support firm initiatives, advisor marketing efforts, recruiting, and brand awareness. * Create and design engaging social media content, including ...

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Showing results 1-20

Support Advisor information

See Ohio salary details

$10.5K

$64.7K

$137.8K

How much do support advisor jobs pay per year?

As of Aug 21, 2026, the average yearly pay for support advisor in Ohio is $64,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $61,300.00 per year, depending on experience, location, and employer.

What is a support advisor?

Support Advisors are professionals who assist customers or clients by providing guidance, troubleshooting issues, and ensuring satisfaction with products or services. They act as a bridge between the company and its clients, often resolving problems via phone, email, chat, or in-person interactions. Their responsibilities may also include documenting customer interactions, escalating complex issues, and offering recommendations for service improvements. Support Advisors play a crucial role in maintaining positive relationships and upholding the reputation of a business.

What are the key skills and qualifications needed to thrive as a support advisor?

To thrive as a Support Advisor, you need strong problem-solving abilities, customer service experience, and a solid understanding of the product or service, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help build rapport and resolve issues effectively. These skills ensure high-quality assistance, customer satisfaction, and efficient issue resolution in a fast-paced support environment.

What are some common challenges faced by support advisors, and how can I prepare to handle them effectively?

Support Advisors often encounter challenges such as managing high volumes of customer inquiries, handling difficult or upset clients, and staying updated on product or service changes. To prepare, it's important to develop strong communication and problem-solving skills, learn stress management techniques, and familiarize yourself with the company's knowledge base and escalation procedures. Building positive relationships with your team and seeking feedback can also help you continuously improve in the role.

What is the difference between Support Advisor vs Customer Support Specialist?

AspectSupport AdvisorCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice or remote; client-facing and technical support rolesCall centers, retail, or online support; primarily customer interaction
Employer & Industry UsageIT, telecommunications, tech companiesRetail, e-commerce, service industries

Support Advisors and Customer Support Specialists both assist customers, but Support Advisors typically handle more technical issues and provide in-depth support, often requiring technical certifications. Customer Support Specialists focus on general customer inquiries and service. The roles overlap in customer interaction but differ in complexity and technical requirements.

Infographic showing various Support Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $64,745 per year, or $31.1 per hour.

Product Support Advisor - Grocery

Sysco

Cleveland, OH • On-site

$66K - $99K/yr

Full-time

Posted 3 days ago

New


Sysco rating

7.6

Company rating: 7.6 out of 10

Based on 323 frontline employees who took The Breakroom Quiz

120th of 365 rated logistics


Job description

Company:

US0015 Sysco Cleveland, Inc.

Sales Territory:

US-NY-Warners, US-OH-Cleveland, US-PA-Harmony

Zip Code:

44135

Travel Percentage:

Up to 25%

Compensation Range:

$66,100.00 - $99,100.00

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

JOB SUMMARY:

Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.

RESPONSIBILITIES:

  • Execute Category Management and other initiatives within assigned categories
  • Responsible for Category success and overall Support of Corporate core suppliers
  • Communicate with planners/suppliers/brokers/sales team/customer service
  • Manage and promote local assortment within assigned categories to achieve company goals
  • Manage local supplier and broker relationships
  • Provide input, support, and guidance to operation company (OpCo) Sales Specialist
  • Facilitate corporate assortment training at the operation company (OpCo) as required
  • Conduct local supplier reviews and negotiations using corporate best business practices
  • Negotiate/secure supplier-funded customer deviated pricing
  • Facilitate negotiations and management of local Earned Income programs
  • Manage and review company Earned Income components
  • Work with supplier Category Captains or Advisors for focus categories as required
  • Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
  • Drive results on focus categories and support promotional activities and selling events
  • Direct line of contact for local sales and communicate with and assist Sales on all issues
  • New item and Vendor creation
  • Drive increased Sysco Brand sales
  • Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
  • Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
  • Provide market commodity/industry news and updates to the sales organization

QUALIFICATIONS:

Education

  • Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions

Experience

  • 3+ years of experience.
  • Experience working within a retail, wholesale or distribution environment

Professional Skills

  • Ability to manage conflict and reach quick resolution with facts and dialogue
  • Ability to multi-task in a fast-paced environment
  • Ability to drive positive merchandising change
  • Ability to work with all levels of the organization and collaborate with dotted line reporting
  • Ability to collaborate and facilitate timely communication
  • Ability to work cross-functionally
  • Proactive attitude to highlight and address issues as they arise
  • Strong written & verbal communications skills
  • Strong organizational & planning skills
  • Ability to execute all Merchandising standard processes
  • Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
  • Strong excel skills

Physical Demands:

  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Working Conditions

  • The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.
  • Travel 5%

NOTICE:

The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the

associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunityis available through Sysco Corporation, its subsidiaries and affiliates.


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