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Support Advisor Jobs in Arizona (NOW HIRING)

Advisor Group

Advisor Support Supervisor

Scottsdale, AZ · On-site

$58K - $63K/yr

As a Supervisor of Advisor Support, you will engage directly with our customers - over 11,000 Financial Professionals across the country, helping grow and support their firms while leading a team of ...

Osaic

Advisor Support Representative

Scottsdale, AZ · Hybrid

$45K - $55K/yr

Customer Service Opportunity in Financial Services Advisor Support Representative New Graduates Will Be Considered Location(s): La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St.

Osaic

Advisor Support Representative

Scottsdale, AZ · Hybrid

$45K - $55K/yr

Summary: Osaic's Advisor Support team provides high-quality support to financial professionals by responding to inbound phone inquiries and accurately processing service-related forms and ...

Osaic

Advisor Support Representative

Scottsdale, AZ · On-site

$45K - $55K/yr

Summary: Osaic's Advisor Support team provides high-quality support to financial professionals by responding to inbound phone inquiries and accurately processing service-related forms and ...

Osaic

Advisor Support Supervisor

Scottsdale, AZ · Hybrid

$58K - $63K/yr

Customer Service Opportunity in Financial Services Supervisor- Advisor Support Location(s): Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...

Osaic

Advisor Support Supervisor

Scottsdale, AZ · Hybrid

$58K - $63K/yr

As a Supervisor of Advisor Support, you will engage directly with our customers - over 11,000 Financial Professionals across the country, helping grow and support their firms while leading a team of ...

Osaic

Advisor Support Supervisor

Scottsdale, AZ · On-site

$58K - $63K/yr

As a Supervisor of Advisor Support, you will engage directly with our customers - over 11,000 Financial Professionals across the country, helping grow and support their firms while leading a team of ...

Osaic

Manager, Advisor Support

Scottsdale, AZ · Hybrid

$70K - $75K/yr

The Advisor Support organization strives to provide the best service and experience to the financial professionals we serve, along with their staffs and teams. The primary objective of the Advisor ...

Osaic

Manager, Advisor Support

Scottsdale, AZ · On-site

$70K - $75K/yr

The Advisor Support organization strives to provide the best service and experience to the financial professionals we serve, along with their staffs and teams. The primary objective of the Advisor ...

Blue Trust Inc

Associate Advisor

Tempe, AZ · On-site

An Associate Advisor Supports advisor(s) in serving client relationships with excellence by providing technical expertise on investments and comprehensive financial planning. As an advisor-in ...

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All JobsSupport Advisor JobsSupport Advisor Jobs in Arizona

Support Advisor information

See Arizona salary details

$10.3K

$63.5K

$135.1K

How much do support advisor jobs pay per year?

As of Sep 4, 2026, the average yearly pay for support advisor in Arizona is $63,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $60,100.00 per year, depending on experience, location, and employer.

What is a support advisor?

Support Advisors are professionals who assist customers or clients by providing guidance, troubleshooting issues, and ensuring satisfaction with products or services. They act as a bridge between the company and its clients, often resolving problems via phone, email, chat, or in-person interactions. Their responsibilities may also include documenting customer interactions, escalating complex issues, and offering recommendations for service improvements. Support Advisors play a crucial role in maintaining positive relationships and upholding the reputation of a business.

What are the key skills and qualifications needed to thrive as a support advisor?

To thrive as a Support Advisor, you need strong problem-solving abilities, customer service experience, and a solid understanding of the product or service, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help build rapport and resolve issues effectively. These skills ensure high-quality assistance, customer satisfaction, and efficient issue resolution in a fast-paced support environment.

What are some common challenges faced by support advisors, and how can I prepare to handle them effectively?

Support Advisors often encounter challenges such as managing high volumes of customer inquiries, handling difficult or upset clients, and staying updated on product or service changes. To prepare, it's important to develop strong communication and problem-solving skills, learn stress management techniques, and familiarize yourself with the company's knowledge base and escalation procedures. Building positive relationships with your team and seeking feedback can also help you continuously improve in the role.

What is the difference between Support Advisor vs Customer Support Specialist?

AspectSupport AdvisorCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice or remote; client-facing and technical support rolesCall centers, retail, or online support; primarily customer interaction
Employer & Industry UsageIT, telecommunications, tech companiesRetail, e-commerce, service industries

Support Advisors and Customer Support Specialists both assist customers, but Support Advisors typically handle more technical issues and provide in-depth support, often requiring technical certifications. Customer Support Specialists focus on general customer inquiries and service. The roles overlap in customer interaction but differ in complexity and technical requirements.

What are popular job titles related to Support Advisor jobs in Arizona?

For Support Advisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Support Advisor jobs in Arizona look for?

The top searched job categories for Support Advisor jobs in Arizona are:

Support Advisor jobs near you
Infographic showing various Support Advisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $63,464 per year, or $30.5 per hour.

Advisor Support Supervisor

Advisor Group

Scottsdale, AZ • On-site

$58K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Current Employees and Contractors Apply Here
Osaic Careers
Customer Service Opportunity in Financial Services
Supervisor- Advisor Support
Location(s):
Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full-time, Non-Exempt
Salary: $58,000 - $63,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.
Summary:
As a Supervisor of Advisor Support, you will engage directly with our customers - over 11,000 Financial Professionals across the country, helping grow and support their firms while leading a team of Advisor Support phone professionals who do the same. The supervisor will be responsible for supporting the Advisor Support phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex Financial Professional inquiries on behalf of the team you lead. Your contributions will ensure that our Financial Professionals get best-in-class service in every interaction with Osaic.
The Ideal Supervisor of Advisor Support must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service and retention of Financial Professionals within the Advisor Support population while supporting the quality development of Advisor Support as a whole .
Education Requirements:
Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required.
Responsibilities:
  • Lead a team of Advisor Support agents that will support and retain Osaic's Financial Professionals.
  • Set team goals, establish vision and take action to achieve goals.
  • Effectively coach, in a diversity of ways, to drive team results for advisor satisfaction, service, quality, and productivity aligned to department objectives
  • Provide timely coaching, training, and total performance management
  • Support the entire Advisor Support team with real time help floor walking and being support to team members who need additional coaching
  • Support the management chat channel, answering team member questions real time
  • Develop and maintain internal relationships
  • Identify and take responsibility for addressing operational and organizational challenges that impact the team
  • Effectively adopt changing business needs and guide employees through shifting priorities

Basic Requirements:
  • Minimum 2 years related experience within the industry, interfacing regularly with financial professionals
  • Experience and comfort level with engaging and supporting the needs of high producing Financial Professionals
  • Exceptional oral and written communication skills with a strong attention to detail
  • Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of advisor dedication
  • Outstanding professional presence and positive customer service attitude
  • Successful track record of customer-centric decision making
  • Ability to cope with and persevere through frequent and unexpected changes
  • Excellent organizational skills, with the ability to handle multiple tasks

Preferred Requirements:
  • At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition
  • Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience.
  • Completion of FINRA SIE exam.
  • FINRA Series 7 license, other FINRA licenses.

Current Employees and Contractors Apply Here
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About Advisor Group

Sourced by ZipRecruiter

Be a part of the team behind our success! At Advisor Group, we support financial professionals nationwide, the people who help everyday Americans achieve their dreams. We're a billion-dollar business with the mentality and drive of a startup. Join us in building something special.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

1988

Social media

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