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Support Advisor Jobs in Arizona (NOW HIRING)

Mohr Talent

Director of Financial Planning

Tempe, AZ · On-site

$140 - $170/hr

Provide ongoing consultation and planning support to financial advisors across a large advisor network Leadership & Strategic Initiatives * Mentor financial planners and junior team members * Lead ...

Advisor Group

Product Manager

Scottsdale, AZ · On-site

$100K - $138K/yr

Experience supporting advisor-facing platforms and workflows. * Strong analytical and data-driven decision-making skills. * Experience working with engineering, UX, and operational teams. Current ...

Osaic

SVP, Advisor Engagement

Scottsdale, AZ · On-site

$200K - $300K/yr

Support advisors through business transformation initiatives and organizational change management. Advisor Experience & Voice of the Advisor * Lead programs that gather, analyze, and operationalize ...

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All JobsSupport Advisor JobsSupport Advisor Jobs in Arizona

Support Advisor information

See Arizona salary details

$10.3K

$63.5K

$135.1K

How much do support advisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support advisor in Arizona is $63,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $60,100.00 per year, depending on experience, location, and employer.

What is a support advisor?

Support Advisors are professionals who assist customers or clients by providing guidance, troubleshooting issues, and ensuring satisfaction with products or services. They act as a bridge between the company and its clients, often resolving problems via phone, email, chat, or in-person interactions. Their responsibilities may also include documenting customer interactions, escalating complex issues, and offering recommendations for service improvements. Support Advisors play a crucial role in maintaining positive relationships and upholding the reputation of a business.

What are the key skills and qualifications needed to thrive as a support advisor?

To thrive as a Support Advisor, you need strong problem-solving abilities, customer service experience, and a solid understanding of the product or service, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help build rapport and resolve issues effectively. These skills ensure high-quality assistance, customer satisfaction, and efficient issue resolution in a fast-paced support environment.

What are some common challenges faced by support advisors, and how can I prepare to handle them effectively?

Support Advisors often encounter challenges such as managing high volumes of customer inquiries, handling difficult or upset clients, and staying updated on product or service changes. To prepare, it's important to develop strong communication and problem-solving skills, learn stress management techniques, and familiarize yourself with the company's knowledge base and escalation procedures. Building positive relationships with your team and seeking feedback can also help you continuously improve in the role.

What is the difference between Support Advisor vs Customer Support Specialist?

AspectSupport AdvisorCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice or remote; client-facing and technical support rolesCall centers, retail, or online support; primarily customer interaction
Employer & Industry UsageIT, telecommunications, tech companiesRetail, e-commerce, service industries

Support Advisors and Customer Support Specialists both assist customers, but Support Advisors typically handle more technical issues and provide in-depth support, often requiring technical certifications. Customer Support Specialists focus on general customer inquiries and service. The roles overlap in customer interaction but differ in complexity and technical requirements.

What are popular job titles related to Support Advisor jobs in Arizona?

For Support Advisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Support Advisor jobs in Arizona look for?

The top searched job categories for Support Advisor jobs in Arizona are:

Support Advisor jobs near you
Infographic showing various Support Advisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,464 per year, or $30.5 per hour.

Financial Advisor Manager; Personal Advisor Services | High Net Worth Advice

Vanguard

Scottsdale, AZ

Full-time

Posted 27 days ago

Job description

Lead Exceptional Advisors. Help Shape the Future of Advice. 

At Vanguard, we're redefining what great wealth management looks like. 

As a Financial Advisor Manager within our High Net Worth Advice business, you'll lead a team of CFP® professionals who serve successful individuals and families with approximately $500,000 to $5 million in investable assets. These clients depend on Vanguard for trusted guidance, sophisticated financial planning, and long-term wealth management strategies. 

This role is ideal for a leader who is passionate about developing talent, creating a culture of coaching and accountability, and helping advisors deliver exceptional client outcomes at scale. 

You'll have the opportunity to influence the growth and success of experienced advisors while helping thousands of clients achieve their most important financial goals through Vanguard's unique client-first approach. 

What You'll Do 

Develop and Inspire High-Performing Advisors 

Lead a team of experienced financial advisors by providing coaching, mentoring, and performance leadership that elevates both the advisor and client experience. 

  • Coach advisors to strengthen financial planning, relationship management, and client engagement skills. 
  • Create an environment focused on accountability, collaboration, development, and continuous improvement. 
  • Provide ongoing feedback that helps advisors maximize their impact and professional growth. 
  • Foster a culture where advisors can thrive and do their best work. 

Elevate Client Outcomes 

Partner with advisors to deliver personalized wealth management solutions that help clients navigate complex financial decisions with confidence. 

  • Support advisors in addressing sophisticated planning and investment needs. 
  • Promote a consistent, high-quality client experience built on trust and fiduciary advice. 
  • Help advisors deepen client relationships and uncover opportunities to serve clients more holistically. 
  • Champion a client-first mindset in every interaction. 

Drive Team and Business Performance 

Leverage data, insights, and business judgment to improve advisor effectiveness and team results. 

  • Monitor performance trends and identify opportunities to improve advisor and client outcomes. 
  • Partner with leaders and business stakeholders to drive strategic initiatives. 
  • Support organizational change while maintaining team engagement and effectiveness. 
  • Balance growth, client experience, and risk management priorities. 

Lead with Integrity and Sound Judgment 

Model Vanguard's commitment to putting clients first. 

  • Ensure adherence to regulatory requirements and firm policies. 
  • Coach advisors on risk awareness, supervision, and professional standards. 
  • Promote a culture of compliance, accountability, and ethical decision-making. 
  • Serve as a role model for leadership, professionalism, and fiduciary excellence. 

What Makes You Successful 

You are an experienced leader who enjoys helping others perform at their best. 

You excel at: 

  • Developing and coaching financial professionals 
  • Building engaged, high-performing teams 
  • Influencing outcomes through collaboration and partnership 
  • Leading through change and ambiguity 
  • Creating accountability while maintaining an inclusive, supportive culture 
  • Balancing business results, client experience, and risk management 

Most importantly, you believe great leadership is measured by the success of the people you develop and the outcomes they create for clients. 

Qualifications 

  • Five years related work experience in financial services. Supervisory experience preferred. 
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. 
  • This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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